Firestone Tire & Service Centers

The manager at Firestone was informative and very helpful. They had my car done fast and easy. they let me know everything that was wrong with it and didn’t hassle me about anything. I will bring my truck back everytime it needs fixing.

I recently took my car in for a wheel alignment based on a «lifetime» alignment program that I purchased several years ago. There was some uneven wear on the tires which prompted me to get the alignment. They confirmed that the alignment was off and made necessary corrections at no charge, so that part of the experience went well.
But… while the procedure was being done, the service writer came to me and told me that two of my tires were «marginal» for tread wear and that two of the tires were «worn out and illegal». That was disturbing information, as I had just had a tire rotation and wheel balance done where I purchased the tires, and they didn’t say anything about worn tires. The Firestone staffer proceeded to give me some prices on a new set of tires.
So I went back where I bought the tires (they are about two years old), and asked them to take a look. This company, a national chain, had one of their employees look at my tires, and they concluded that all four tires were well within «safe» parameters and that they were barely «in the yellow» on their measuring tool.
So who is right? I’ve purchased several sets of tires from the same company for two different cars, and I really think they know the tire business. I also doubt that they would say my tires are OK if they’re not.
This leaves me with a bad impression of Firestone and makes me think they push tire sales when given the chance, even if tires aren’t needed.

Went in today to get my brakes checked. My wheel has been doing this funny shaking thing when I drive and figured, ey, f it I will try Firestone.
Did a full car inspection for 20 bucks. With my shitty luck on cars I figured I am just a crappy driver and it will cost close to a G to get it fixed but alas it was a very reasonable price for exactly what my douche bag ex said was wrong with it (god, I still hate him). I also had an issue with one of my tires and got a prorated deal on two new ones.
The main guy there, Jules … well, he is legit. Even stayed open a few minutes late so I could pick my car up (it wasn’t done until 5:30pm and they closed at 6 and my Mom was down for a nap — LOL!).
I will always be back! =]

Very nice and clear in explaining to you what your car needs. I come here for oil changes ($ 20 or so), and I got my new tires here.
When I came in with rubber flapping off my old tires, The guy was honestly shocked and frightened for me. «You can’t drive home on those!» he shrieked, more concerned for my personal safety than for making the sale. They are wonderful, and also referred me to a great nearby mechanic.