DSW Designer Shoe Warehouse

This store is a big disappointment. I absolutely love DSW and I go to the other locations anytime I need a shoe. But this location sucks. The selection is not as good as the others and the staff doesn’t know what they are doing.
Because they didn’t have the shoe I wanted I asked the staff for help:
First an older man helped me and supposedly found the shoe in the store database and said there is no store in Sacramento with that shoe in stock. Fine. So he found it online, he wrote down the info for me so I could take it to the front and place my order.
Then I presented the information to a younger guy at the register. He re-​did the search and found a shoe. I told him that isn’t the shoe I want. And he said yes it is, it’s the same one the other man found. I said no, look at the description. And he said no don’t worry it’s the correct item number.
Finally I said alright and asked about the return policy.
A week later the shoes arrived at my house, and of course they were not the ones I wanted. I took them to the Arden location to exchange. I found the shoe I wanted in stock in the store!!!
I took my items to the front to exchange and the girl said that I have a credit for $ 30 on my account as a birthday rebate. She said it was listed clearly on my account and when I asked why the other guy wouldn’t have told me that, she said she had no idea because it is very easy to see that it is on my account. Obviously he either chose to ignore it or he is not trained enough to use the software.
I won’t go back to this location. It’s only Arden or Folsom for me!!! They are way better locations.

Awesome place! they have the biggest selections throughout the region. i have been to too many DSW’s on the West Coast as well as the East Coast and by far this is the best one. love everything about it and their lovely friendly staff

I’m never disappointed when I shop at this DSW in Roseville. The selections are awesome! I wanted some shoes for an upcoming trip and was so impressed on the styles and colors!

Wow! Amazing! Fantastic!
As I entered the store, my eyes were struck by the enormous variety of shoes!
As I began browsing the aisles, I was approached by an associate named Rose. She asked if I needed any help. I proceeded to tell her that I was looking for nude pump and colorful pump. Rose immediately walked me over to the pump selection and pointed out a variety of nude colored shoes. She also showed me the section of fun colorful prints. I tried on several pairs and ended up with four boxes as I headed towards the register.
As I approached the registers, there was only one other person in line. She was quickly called up.
Not a minute later, Rose called me to the next register.
She again greeted me with an upbeat, friendly attitude and bubbly smile.
She rang up my pairs of shoes and commented on my great choices.
I have shopped in this store several times, but I have never received the level of phenomenal customer service that I received from Rose that day.
Thank you Rose for your bubbly personality and AMAZING customer service!

Best Clearance!!! I’ve had the best luck. I’ve gotten really great Jessica Simpson shoes for $ 2 or Bottega Venetta shoes for $ 200 (trust me that’s nothing for those shoes) It’s a clean environment and easy to shop in. This is a great location. I highly recommend this store. I especially love getting their coupons on top of it! Seriously couldn’t have the closet I do with out this store. It’s even easy to shop here with kids! Actually it’s fun taking my nieces there. It’s like Disneyland to my 8yr old neice, which makes her fashionista Aunti very happy!

Good selection of discounted shoes for women. Generous clearance section is a bonus. Staff is scarce and the selection of men’s shoes leaves much to be desired. Worth a trip if you find what you’re looking for. Reminds me of a Costco.

I am never, ever disappointed by DSW! The first time I walked in I had to gasp at the sheer size of the place. While overwhelmed was my first emotion, joy was my second as I began to dig in and realize exactly what kind of product this place carries. Brands galore surrounded me in what I consider shoe heaven! Bebe, Ugg, Naughty Monkey, Michael kors, Dansko, Steve Madden. For my hubby, John Varvatos (his very fave), Penguin, Doc Martens, Clarks and the list goes on. For the both of us there is a ginormous selection of running shoes and trainers.
Prices are a fraction on regular retail prices which always tempts me to buy a second pair. If you take the time to look through the clearance racks the deals are even better. On my last visit, I picked up a pair of Varvatos for my hubby and only paid $ 69. That is unheard of!
I can’t really comment on service because other than checking out nobody has helped me at all. I do notice however that nobody has been overly friendly when taking my money. I can handle that for the deals I find at DSW.
Bottom Line: if you are looking for shoes. Stop by DSW first and I bet you find what you are looking for.

I was looking for a pair of boots to wear with my new black legging jeans. First off let me say that for me, shoe shopping is a nightmare. I wear a prosthetic leg and I cannot wear much of a heel if any. I need the boots to have a zipper or I won’t be able to get in to most of them.
I found the boots I wanted they fit, had a zipper I was happy. Then I saw another pair of boots that were just amazing.
As I was looking at them, Rose walked past and stopped to help me. She told me those are the best selling boots in the store and they have a hard time keeping them in stock. I tried them on just for the heck of it, one size larger than my size just to see how they felt. I loved them. I was ready to buy them until she looked at the calf size and told me they were too big that I would need a regular width, those are wide width. I own one other pair of long boots and I guess I lucked out and got regular width as I did not know there was a difference.
Rose told me about their rewards program and that I should sign up to get great discounts and free shipping on online items.
She sent to to the register where Deborah waited on me. Deborah was kind and patient and saved me a lot of money. I got the other pair of (very expensive but worth it) boots, ordered them online with free shipping.
Rose knows her shoes. When you go to this store you MUST have Rose help you. She is amazing and gave me a big hug when I told her we were successful at ordering the other pair of boots.
I will most definitely be back.
Thanks Rose.

I like this place. There’s a decent selection of shoes and some great deals on name brands. It’s a good idea to take advantage of their rewards program. I also appreciate that I can order shoes online, get free shipping on orders over $ 39, and return them here if they don’t work out.

Big store, I had a return from an online purchase and they didn’t give me any hassle or dirty looks. The cashier was nice and offered to look for an additional option.
I turned around and shopped more. Returned 50 $ and spent $ 100!
Got an amazing deal and was able to use my coupons.

Not a good variety of heels, mostly mom shoes and kid shoes.
They had a cute section for «prom» heels which had chinese laundry and badgley mischka. But the heels were all unflattering and stripper like in my opinion.
It’s a big place though, but filled with lots of unwanted CRAP.

I am liking this store more and more. This particular one has a really good selection of boots right now. Low, high, cowboy, dress. super prices and additonal discounts.
If you go to the back of the store, shoes of all types are discounted down even more.
It;s fun to get some worthwhile buys. The sales help are friendly and helpful. good selection of wallets and purses too. Tons of good stuff and very organized and clean I seldom leave empty handed!

So this place has tons of shoes and well i’ve never found any shoes for me. you can give it a try, but i definitely didn’t find anything of my taste or size. it’s not bad, just couldn’t find anything for me. This one is extremely nice considering where it’s located.

This DSW does not have good selection of shoes, similar to their San Mateo location. Pretty boring store.

When I walk into any DSW this is what I hear in my mind: Shoes… Shoes… Shoes… Oh my God. Shoes… Let’s get some shoes! These shoes rule. These shoes suck.
Oh my god, shoes.
This (as well as most of the DSWs) is the best place to get shoes in Sac.

I’m sure Imelda Marcos would give this store a good Unilocal review…
DSW offers a wide range of shoes for both men and women. They have name brand shoes often priced about 40−50% off on average, with clearance items that can be found for as much as 70% off already marked prices.
The layout is very user friendly*, and the store is well organized and maintained. I’m satisfied with the over all selection, but this DSW is smaller than others of it’s kind. It is a great place to find a solid pair of dress and casual shoes like Cole Haan, Stacey Adams, Florsheim, and Gucci.
The store is located off of Reserve drive, in the Fountains at Roseville. Take Galleria Blvd to Rosville Pkwy, then turn left into Reserve drive. You will see DSW to the left of the circular divide.
*They also had a couple of comfy chairs in front of the flat screen playing the game for me to watch while my girlfriend goes on a shoe scavenger hunt.

This DSW has a really good layout. I like that you can easily find things and aren’t tripping over mass amounts of shoes not in their place. They have a decent sized clearance section too.
I found a pair of Guess sexy shoes here that I’m still drooling over!
The only issue I had with this place was that it was freaking impossible to find! We kept driving around looking special because we couldn’t find it. I wanna say it took us about 15 minutes to locate it and we had a local with us too!

I’ve been here 4 times now, and it’s just a sub par DSW. I like DSW, and I love shoes and purses. The DSW in Folsom has a better selection, better service, and better prices (why is there a price difference? jeez).
MJM on Florin Road in Sacramento is still tops for discount shoes and purses in the greater Sacramento area, followed by Off Broadway Shoes. But even if you’re a diehard DSW devotee, this place will disappoint.

DSW is on the same block as Boudin SF at The Fountains. The walkways of The Fountains are lined with parking but there is also satellite parking and here. it’s right across a roundabout, right outside of the store.
It’s a big store with rows and rows of discounted shoes. I don’t feel overwhelmed digging through inventory like I do at other discounted shops. Just walking up and down aisles and along the wall does it and glancing through the boxes if they have your size. Boxes of nylon socks for your use to try on shoes are readily available and scattered around the store. You don’t have to ask for them, it’s usually on seats.
Toward the back of the store is a doorway with a big sign overhead– CLEARANCE. Here, it’s more compacted racks of shoes but clearly separated by size and an area of discounted accessories as well.
The neatness of the store and the ease of going through it was a surprise. The walls aren’t bleak or plain white. They had shoe mirrors as well as full length. And, they also have a rewards card.
Happy.

Head straight to the back of the store and hit the clearance first and then work your way to the cash registers. Be prepared to pick up lots of shoe boxes on the way and leave with more pairs than you have feet.