Capital Landscape

From the original estimator, Keith, to the fantastic job supervisor, Steve, to the hands-​on foreman at the job site, Hector — A huge shout out! Together, they turned our bare dirt back yard into a stunning, contemporary, water conserving environment which we hope to enjoy for many years. Stone, pavers, turf, rock, plants, you name it! Their collective talents in turning my ideas into reality at a reasonable price, were very much appreciated. Everyone, from these guys to all of the workers, were polite, accommodating, attentive, and efficient. I have done a few of these yardscapes, and this was by far my best experience. They have the talent, creativity and tenacity to create a work of art. I heartily recommend this company for help in creating your landscape paradise!

This company is disorganized and dishonest. I worked with them for six months before I realized how completely unreliable they are. I did all the essential background checking and online reviews. How misleading! From the estimator to the designer to the owner I met with constant regurgitation of empty promises and incompetent staff. I pulled the plug after they offered some of my deposit back. While I continued to feel they would make things right, the struggle eventually took a toll on me. All work performed was substandard and had to be redone.

Overall experience was pretty bad, the work they did ended up being ok, but how we got there was terrible. There were constant delays, which I can understand if our project manager would have called and explained what was going on. At some point we were just sitting and waiting for a month with no communication from the company, not knowing what was going on.
Also the original contract said that they would do work on our front yard, which they didn’t, and just disappeared after. I have been trying to contact them through the owner and he keeps saying that someone will come by and nobody does.
Bottom line is the quality of work they do is good, the way the business is run is horrible.

Mark, Steve, Hector and their crew did an awesome job on my front and back yards. The first estimator didn’t give me warm fuzzy feelings at first because she WAY overcharged me, but then a couple months later Mark reached out and made things right. He told me that the estimator is no longer with the company and I gave the company a second chance. I’m glad I did! I am now enjoying my bachelorette pad, thanks guys!

Mark takes a lot of pride in his business and goes out of his way to make happy customers.

The difference between a 5 star company and others is how they respond to issues and dissatisfaction. Based on my original review, Mark and his guys fixed the problems to our complete satisfaction. That is why our original review is removed by us because at this point that review is irrelevant. Right now, we are enjoying our beautiful backyard.
Things happen during a construction project. What you can count on is that CL will take care of the issues. Hire them to redo your backyard. You won’t be disappointed!

Many reviews are great for CL. This is why I picked them. Overall, our grass and concrete turned out great. When some sprinklers did not work, they came out and fixed them. The only problem is the stain and the seal of our concrete.
The job was done fall/​winter 2014. First, I was unaware they subcontracted out to another landscaping company. I am not sure if they did this just for our home or not, but had I known this, I would have considered going with another company for a much lesser price. I thought we were getting the best of the best.
Our concrete turned out great, but the stain and seal looks like I tried to do it myself. There was white bubble type film all over it and I figured it was due to weather. The stain is not that great, which I also figured was due to winter weather.
When I contacted CL, they came out with the other landscaping and all agreed it was not a great job. They came again (this is now a few months later) and tried to fix it. It looks worse now.
The stain is terrible and the bubbled seal is worse. What is frustrating is we paid a lot of money for this «amazing seal and stain» and have yet to have any of it fixed.
I am hoping this review will speed up the process so I don’t have to keep moving my outdoor furniture around. They say they will come, and they don’t. As I write this, it is raining so I understand some days they can not come out, but we are in a drought. I’m sure this could have been done a long time ago and maybe because we already paid, tat is why they are dragging their feet…
I’m a patient person, but this is getting a little crazy having to wait so long. I have given up on contacting directly and left it up to my husband to take over.
If you are looking to use them, just make sure you have CL do a final walk through of the project and make sure you are okay with them having another landscaping company come in. This may be the norm for landscaping companies, but I was unaware.

Mark and the Capital Landscape team are very efficient, detail oriented, proactive and easy to communicate and work with, which allowed our first project to be completed under budget and on time. Because of their professionalism coupled with Dan Wilde’s creativity and Brian’s (PM) thoroughness we are excited to move forward with our next project with them. We look forward to the outcome and are confident they will handle every aspect with the highest level of integrity. Based on the above, we would highly recommend them.

Okay, a tad long with my review here, but I thought I’d give the full narrative for those who might be interested enough to take it all in …
I wanted my front yard lawn (grass) to be replaced with something — I really wasn’t sure what — that would meet key criteria I had established after weeks of thought and kvetching. Those criteria, probably much the same as for many taking on such an endeavor, were:
* Once done, It should look at least good, if not great
* It should require little maintenance
* It should be drought resistant, and be environmentally friendly
* and as with most folks, I had a budget I wanted to stick to within reason
To this end, I asked for and received bids from, including Capital, four area contractors. Of those, one came off as a close runner-​up, but Mark won me over because of the way he patiently listened, his calm confidence, and because he had some really good ideas on helping me meet my objective.
Upon notifying Mark a couple days later that his was the winning bid, he set up a meeting between his landscape designer, Lyle and I. Lyle showed up on time on the date/​time we arranged and like Mark, gave me plenty of opportunities to convey my objectives and concerns before he went about making some solid preliminarily suggestions. I didn’t like all of those suggestions, but most of them sounded pretty good, and about two hours later, Lyle handed me a well-​drawn design for my front yard that made a lot of sense and looked great.
A couple weeks later, Mark introduced me to Bryan, his project foreman and notified me he and his crew would start on my project within the following week, which they did. At this point, I had talked to, dealt with three people from Capital, and they were all easy to like and respect.
Then the day came for the grunts of the operation to get to work. Please know that as an old Marine who’s done plenty of physical labor in my younger days, I use the term «grunts» with respect and affection. The crew was headed by the eldest of a handful of brothers/​step brothers.
For all the good contacts I had with Capital, these kids (ages 18 to 28, I’m well into my 50’s, so pardon my use of the term) were, in my opinion, the absolute best of the bunch. Their work is HARD, and they did it relentlessly. I’m pretty sure if I was performing work even half as hard as that, my demeanor might be less than warm and fuzzy — they were consistently friendly, respectful and very easy to talk to. In sum, they earned my respect and appreciation.
The end product was a two-​toned rock bed covering the entire front yard, with strategically selected and placed plants that will be watered via auto timer just 20 minutes a day, 3 days a week. It looks GREAT!
I will say I still worry about the eventual rise of weeds, even as Capital went beyond the call of duty to eliminate them now and the near future. If, when that problem emerges, I’ll deal with it the best I can, but hope it doesn’t get so hard to keep up with that I love the results less. Only time will tell.
Thank you, Mark, Lyle, Bryan, Taylor, gents, all of you.

I am very impressed with the response to my comment and the recent experience with Capital Landscape. I wrote the original review during the weekend after my estimator never showed up. I received a very nice and responsive phone call from the owner Mark on Monday with his sincere apologies and appreciation for bringing to their attention the situation. Mark stated that they realized their estimator that was hired did not perform as their expectation and was no longer with the company. Mark met with me several days later and spent his time reviewing my potential project. He had some great ideas and wanted to know there were many options depending on my budget and desires for the project. To top it off, he was super kind and wrote a card to me apologizing again for the inconvenience and also some nice gift cards to Starbucks.
From my personal and quick response from Mark, my confidence and trust is regained in Capital Landscape and I really appreciate Mark calling me and wanting to change my experience and perception of his company.
Thank you Mark and we will be reviewing your proposal soon!

Mark from Capital Landscape came to our house to bid for our landscape project. He was punctual and very professional. His detailed proposal was completed in a timely manner and contained all of our requests. Although I selected another landscape company for our project, I would highly recommend Mark and Capital Landscape and look forward to using them on future landscape projects.

Due to some IT problems Capital Landscape missed some appointments and was hard to contact. I have to say that the owner Mark went way out of his way to fix the problem and reach out to make us happy. So far my experience has been stellar with him and I appreciate the way he does business. Nice going Mark Chester!

I contacted Capital Landscape in November of 2013. The owner Mark came out and made arrangements for his landscape architect Michael to put together a design of our front and backyard. They started work in early November, the entire job was finished in 21 days. Their crew worked six days a week to meet our deadline for a family wedding at our home on Thanksgiving. Bryan, the Project Coordinator did an outstanding job managing our dream yard. Everyone from the owner, office staff, and field crew were tremendous. Our yard is the envy of the neighborhood, I highly recommend Capital Landscape.

Capital Landscape was very professional, just as I expected. Mark and the Capital team were referred to me by a co-​worker. My project was completed timely and well within budget. I would definitely recommend them to anyone looking for a quality landscape company!

Capital completed the FIRST PHASE of my landscaping last year. I worked with one of their ARCHITECTS to get my ideas on paper and make sure that they would work in my back yard. Karen was great and very available to answer my questions about plants and making sure the back yard would function the way I wanted it to. Mark, the owner, helped me make sure that I made the most of my limited $$ for the project. Last year they put in by built in barbecue, concrete, patio cover and some trees. This spring (SECOND PHASE) I had Mark back out to put in the rest of the landscaping (plants, sod, irrigation, retaining walls and a flagstone patio). Everything is looking GREAT. I LOVE my finished back yard!!!

We used Capital Landscape to redo the flower beds in our front yard. I was really hopeful that they where a stand up company and that they would do quality work. Mark came out and I discussed what I wanted. Then we met with the Designer and got a plan together. I was so excited. Mark came out again and we went over everything. I had bought a bird bath to install and it was in the plans. Mark said they would put a paver down and put the bird bath on top of the paver. Finally the day of our install happens. They brought out samples of rocks for us to choose. None of the rock where what was called for in the plan. The plan said the rocks where to be 2 – 4 inches. We where brought samples for ¾ inch rocks. My husband was not happy and there was a very contentious exchange between my husband and the employees of Capital Landscape that resulted in my needing to call Mark the owner. This same employee said to me that my yard was a postage stamp. Really how nice I am pay close to 4000.00 dollars and getting insults about the size of my yard. The people who where here installing also refused to put a paver down for the bird bath until I insisted. I was told he had 16 years of experience and it did not need one. I told him Mark was the owner of the company he was the one who told me I needed one. So they go to the back of their truck and get these bricks and put the bird bath on and then they show me how wobbly it is and I have to remind them again it needs a paver. Finally after I am fit to be tied they go and get a paver.
In our contract it states they will be putting food and conditioner into every hole for every plant. They tried to skip that part. Then I had to call and say hey wait this is not getting done. Someone had to show up to the job site and bring this stuff it was not even here. We where told they would put a pre emergent weed control down but I never saw it and I have my doubts this was done. There is grass growing up from the rocks all the time now (it has been 8 weeks since we had the work done). My husband was not happy about all the grass so my husband sent an email and I called them to let them know he had sent an email. About 2 weeks go by we get a phone call from someone a Capital Landscape asking if I bought Round Up. She said I was to buy the Round Up and someone would be out to spray it. I thought my head was going to explode. Is this a joke? Am I being punked? I told this woman no way I would be buying the Round Up. So on Friday the same guys who installed my flower beds show up and they use the Round Up put down some more rocks where there was dirt showing through and left. The guy tells me that the grass is from nature and he is not responsible for nature and that what I need is to have my Gardner take care of the flowerbed better.
My husband and I both feel like this was not the experience we paid for. We wanted a quality job and paid quality money for it, too bad it was really all talk and our postage stamp of a yard did not get the attention to detail it should have. I think if you are a homeowner this is not the company for you. I waited a very long time to get the flower beds they way I wanted time. We did not get the service we where promised and I am very disappointed by the whole experience. We had some plants die and we just replaced them our self because I don’t think dealing with these people is worth the effort. The warranty we were given seems useless. My friend got a landscaper off of craigslist at about the same time I was having our work done and she got a much more attention to detail then I did. How sad is that?

One of the best landscaping design firms in Roseville!