This family-owned business will have a repeat customer if I need future repairs! The father-son team are genuine and did everything they could to get me a deal, including giving me tips on how to get the manufacturer to cover part of the repair – even though my TV was out of warranty for over a year. This saved me over $ 200! And then the repairs were finished sooner than expected, so I was able to get my TV back before the weekend. All in all, I would highly recommend for any and all TV/audio repairs!