Downtown Studio

I’ve been coming to see Candice for years. For a long time she was the only one I would trust my hair to. But as she got busier, I had to be more open with the other ladies and gentlemen handling my hair. My mom and grandparents see her also, so every time I go in they always ask me how my family is doing.
I’ve always loved the cuts that I get at Downtown Studio, but this Friday Ashly really outdid herself. I am absolutely in love with the work she did on my hair. It looks like something I would find on Pinterest, not in real life on my head. I love the color, I love the cut and she said if there was anything at all that I didn’t like I could always come in and she’d touch it up for me, but I don’t think I’ll be changing a thing!

I started coming to Ashley based on a recommendation from a friend, and the first time I went to her she cut my hair phenomenally. When I went to see her I asked her if she could touch up my ombré, and she told me that she could do it. I called a month in advance on March 23 to make reservations for April 23, as it was my birthday and a week before my college grad pictures. Ashley booked me and another person at the same time. She did not do my hair correctly and she left bleach in my hair for 55 minutes and completely ignored me while she did and entire cut wash and style on another client. When she was finished with my hair there was a very noticeable line. I then called and scheduled to go in and have her fix my hair on the following Wednesday, as I didn’t have time before my bday party. Ashley then texted me the morning of that she was running late, and proceed to completely destroy my hair by leaving bleach on my hair again for 30 minute. I am a natural blonde and I’ve never left bleach on longer than 20 mins at the most! She bleached one side of my hair completely while the other side was dirty blonde. While she was washing my hair she even asked Candice if she should tone my hair and Candice said no. The result was a completely uneven orange and yellow color. It was probably because Ashley was too worried about a dog that came in and she was playing on her phone instead of actually trying to fix her mistake. It also looked like Cruella De Ville met the Cheetah Girls. I called the salon and got a refund but Candice basically insinuated that I was lying about the entire thing. I am happy they gave me my refund, but they wasted my money, my time, and they never looked at me as a client only a paycheck. They never apologized to me or showed any kind of remorse. Avoid this place at all costs because the customer service reeks. I will let my pictures speak for themselves. If you’re a blonde please go somewhere else!
Edit: I would also like to add that after posting this review as well as a Facebook review, that Candice then started harassing my friend (on ⁵⁄₃) who fixed my hair through a private message on Facebook. She started accusing us of slander and harassment. This just goes to show what kind of people run this place.

I’ve been going to Candice for years and now I’ve been coming to see Blaire, as Candice is the owner and she is a busy gal! I love this salon!
There is a ton of great antique furniture that she’s repainted herself and it looks amazing. There is always a good Pandora station playing. I love that this Downtown area is constantly growing. My hair looks amazing and I am excited to be a regular here.

I love this place! I’ve only been here twice, but I think I will be a faithful customer.
The first time, I received blonde highlights that looked beautiful.
A few weeks ago, I made a last-​minute appointment with Blair and she did such a good job. She suggested giving me auburn hair, I surprisingly agreed, and now I love it!!! I have gotten so many compliments on the hair color.

I moved to the area a few years ago and was shopping when I met Whitney with this awesome hair color. She was polite and sweet handed me her card and I asked around and heard nothing but amazing things about her! So I booked my appointment and got my hair cut by her. Every time I’ve gotten it done by her I walk out feeling like a million dollars! She takes her time and listens to her clients wants and needs!
Clients for Life Thanks Whitney You’re awesome!

I had an appointment with Candace based on a friends recommendation. I received a phone call from the studio one and half hours before my appointment saying Candice was running behind. I was told to use another stylist and when I asked for a recommendation of someone very experienced I was told they are all good. So I asked to schedule on another day and was told Candace was too busy and not accepting new clients anyway. I would have been happy to have come later that day or another day or to have been given a name of another stylist in the salon, but I guess they don’t want any new business.

OK, went today for cut and color only. 2^nd time there. Should have been $ 95 as posted on their website and their literature in store. Hairdresser charged $ 115 at first. I questioned this as I only had a cut, color & blow dry. She reduced it to $ 100. Never explained any extra charges to me & I didn’t have anything extra done. Still don’t know why she charged more. Very disappointed.