Tlc Dental Center

TLC Dental was my first dentist office since I was a child and it’s the only office that I keep going back to, despite living 30 minutes away. The reason why I keep going back is because of how friendly and professional the staff is. Dr. Chen is the best! He explains what needs to be done or what the problem is, using diagrams or other examples, so the patients have a better understanding of what the doctor is doing and what they are paying for. He goes above and beyond to make sure your oral health is in excellent condition and is very honest about what needs to be fixed or done. He tells you if there’s a small problem so it can be fixed before it gets worse. The nurses are very friendly and the environment is very clean and organized. The building is newly remodeled and has other medical offices; there’s a pharmacy downstairs, so you don’t have to go too far for prescriptions if you need them. Overall, I have always been satisfied and happy with my experiences. Highly recommend!

I have gone to TLC for dental care for what seems to be all my life, and I can confidently say that their legacy of providing excellent dental care continues to live on. The wait time is not long at all, and there is a variety of magazines and television to watch as entertainment. The staff and nurses are extremely friendly, and their positive remarks make me feel welcomed and at ease (feelings that could be useful if you are bringing your child). Whether I am there for a deep cleaning, filling, or wisdom tooth extraction, the doctors ensure that I am in no pain and that the procedure goes smoothly. The entire process goes by fast and stress-​free. Everytime I leave the clinic, I feel very satisfied knowing that my teeth are in good shape and in good hands.

I have been going to TLC Dental ever since I can remember. I usually have Dr. Chen service my teeth and he is always nice asking me whether I am in pain or not. The staff there are super helpful and caring along with the dentist assistants. The office is super clean and makes you feel comfortable.
During the waiting period or even during the procedure the TV would be on for your entertainment. They are on point with following up with you for a check up. I definitely would recommend TLC Dental to my friends and colleagues.

I have been coming to TLC Dentist for about 12 years. They have definitely stepped it up especially the various dentists they bring to the office. Everyone is friendly and accommodative. The wait isn’t long so you are in and out in no time.
Although they referred me to an orthodontist 9 years ago, they are now having an orthodontist come every Friday for those who want braces. Something to look into.
I definitely appreciate their patience with me because I had scary experiences with dentists previously and have not forgotten them. But, with TLC, they make sure you are comfortable.

I’m afraid to go to the dentist because I associate dentistry with pain. However, I’ve been going to TLC Dental for years now and my fears have been put to rest. The atmosphere is cozy, clean, and welcoming and the staff is extremely kind and quick. I recently had to get my wisdom teeth taken out due to extreme pain and discomfort, and X-​Rays showed one of them growing hooked and crooked. My doctor numbed the area, and before I knew it, the tooth was out. I asked to see my tooth after and I couldn’t believe they were able to get the monster out as quickly and painlessly as they did. I’ve heard many stories from friends with different dentists who had to be put to sleep, go under surgery, or had terrible reactions to similar procedures and I feel very lucky to have gone with TLC.

I love TLC Dental! It’s been my go-​to dental center for the past 2.5 years. Before TLC, I would always try to avoid going to the dentist because I really hated the experience. It would always be a long wait and teeth cleaning would hurt a lot.
Ever since I switched to TLC though, I’m completely fine going and would even book appointments on my own volition. The staff is very efficient and always so respectful, and the best part is that the teeth cleaning process doesn’t hurt. Dr. Chen takes great care of his patients and makes sure that everything is as minimally painful as possible. Coming from someone who used to hate going to the dentist, I’d definitely highly recommend TLC Dental if you’re looking for a smooth and painless experience!

Dr. Chen and his team is my family’s life time dental care facility! We changed several different dental care for my daughter before 4 years old until we found TLC through Delta insurance company recommendation in 2000! My whole family is fully and deeply trusted TLC to take care of our teeth! Also, I would like to say THANK YOU VERY MUCH Dr. Chen and your team!

Whatever you do, stay away from this office. I took my mom to the office today for a a simple cleaning procedure. While we were waiting, the front officer keep letting others cut in front of us to see the dr. After 1.5 hours see different people who came after us went in, I finally questioned the receptionist. At that point, they told me that all those people were «quick» procedure, such as cleaning. But our purpose of the visit is cleaning!!!
When they settled with all others, they finally called us in. The «complicated» procedure is end up to be a quick cleaning that only took 10 minutes!!! Compare to my 30 minutes cleaning at other places, go figure the quality of the service this office provides!!!
There are many choices in the neighborhood, don’t waste your time and money here!
By reading those 5 star reviews in some of the reviews, I can’t stop wondering if those were their «friends». Real people and the real experience will tell the truth of this dental office.

I would NEVER recommend this place to anyone. I made several visits and each time I leave feeling annoyed and frustrated. Oh, and with my entire mouth hurting.
Today I had an appointment at 3:00 so I went in and signed my brother’s name and my name. There was only 2 other patients along with my brother but it took them 30 minutes to call me in, finally I go in and get my x-​rays taken, which was a hell of a confusing process because the lady just went about doing her own thing after she finished taking my x-​rays. So, I stood there for a while until finally she comes back and sits me in a room. So, now, I’m in a room, I wait a bit and the doctor comes in looks at my x-​rays and checks if I have any cavities. He finds a small one then he leaves and I’m left lying on my back with all my blood rushing to my head for 30 minutes, then an assistant comes in and moves the chair up for me. Then, after that, I wait about another 30 minutes and by this time I’m getting really impatient. Right when I was about to go call someone, the Mexican assistant comes back and is like let me clean your teeth. Okay, so don’t get me wrong, I think she’s the nicest person in the office, but she can’t clean teeth for her life. I have braces and I just got them tightened earlier this week so they’re still a bit sensitive but I’ve gotten used to them since I’ve had them for over half a year now. And since previously when I barely got my braces and wasn’t used to them yet, and had my teeth cleaned, it didn’t hurt, I didn’t expect it to hurt so much. It felt like someone was trying to drill my teeth out of my gums. I literally cried. I DO NOT cry easily. This teeth cleaning hurt so much more that I’d prefer to get my braces tightened every week than to have my teeth cleaned by her. Also, whatever equipment she was using smelled like sewer water and it was really gross. So now my teeth were cleaned sort of (I think she gave up after she made me cry) she left and again I wait for the doctor to come back which took another 50 minutes wait. Finally he comes in and filled in the tiny cavity which I swear took at most 5 minutes to do. I WENT IN AT 3 AND LEFT AROUND 5:15. Not because they had a lot to do but because I spent 90% of that time waiting in a room with my phone’s battery dying cause I had nothing else to do while waiting in a room.
Their equipment stinks of sewer water and their service sucks. I refuse to ever come back to this place. The only reason this place got a 1 star from me is because I can’t give a 0.

I would NOT recommend anyone coming to this dental, especially those with kids. The doctors here is rude and has no patience with kids. They should be more patient about seeing the children. Of course when kids go there they would be afraid, but instead of having them feel comfortable it made them more afraid. Dr Hu who was helping my child, while giving him an anesthetic shot, told him not to move or he will give him another shot. Therefore my kid was traumatized by the words. Don’t expect to go there and leave within the hour. I waited almost three hours just for minor procedures.

I went to see Dr. Chen 7 years ago because I had a cavity. He did x-​Ray and fixed the cavity. Also, He told me that i have 3 more cavity teeth on left side. I didn’t let him to fix them because I didn’t have dental insurance and I didn’t feel any pain on the teeth. I believe I made right decision 7 years ago because I have never had any problem with that 3 teeth since I visited him 7 years ago. I also went to clean my teeth twice a year with other dentists. Non of them told me that I have 3 cavity teeth on left side. He has professional skill but lacking of an ethic. Do not trust him, always get second opinion. Don’t waste your money…

Dr. Chen didn’t take my crown out to re-​crown them. Instead, he fixed my crowns by spending $ 100 each, and they look fabulous, just as beautiful as new crown.
I am sure that he did it for my best interest. I cannot believe his work. I smile more than ever before… Cause I don’t have to hide the ugly margin anymore.

Dr. Chen has been my dentist for as long as I can remember, and he and his staff are always friendly and efficient.
I’ve been coming here for as long as I remember for a yearly cleaning/​check up and have never had any complaints/​problems! My brother and I both had our impacted wisdom teeth removed here (not by Dr. Chen himself, but by an oral surgeon that he works with). Overall, I think TLC dental is really great!

This was about the time I had just lost my job. No job=no insurance. I was in the process of enrolling my son into preschool and one of documents needed is a dental exam. I picked this place because it was close by, they had an opening the next day, and the out-​of-​pocket cost was okay.
I was there 10 minutes early for my appointment, I was kept waiting for 15 minutes after my appointment.
I will divulge that this was my son’s first dental visit so neither one of us knew what to expect. When I asked the lady on the phone «do you take children?» I assumed they had that special patience kids require. I was wrong.
They only managed to take one x-​ray because my son started to get upset. They didn’t try to talk to him or console him or explain to him why they needed x-​rays. The cleaning was just as bad. By then, my son was in full meltdown and only his front teeth got cleaned before they gave up.
I paid for the exam and then they had to audacity not to sign off on the school district’s form. They said the exam was incomplete and refused to help the situation any further.
The entire staff is unfriendly and their bedside manner is extremely lacking. All they care about is collecting money. Seriously, avoid this place. The area has so many other dentists you can see.