This place in a Embarrassment to US Health Care. A family member was recently admitted for a really bad anxiety attack and I had to deal with the following: He started vomiting blood after the first day and a physician didn’t see him until 2 days into his stay. It took 3 days for him to see a actual psychiatrist who woke him at 4 in the morning for a session. In trying to find out details about his diagnosis i was forwarded to a case officer who treated me rudely and didn’t get back to me for 4 days after leaving close to a dozen calls. Their own staff came off as lazy and rude who treated me and my family member like rude fast food customers. If you are dying and this place is your option, I think death would be a better experience. DONOTLETANYONEYOULOVEGOHERE.
Cynthia M.
Classificação do local: 1 Los Angeles, CA
Terrible staff. They show absolutely no compassion for the patients or family. Very rude over the phone, they hang up on you if you question them. When you visit your family, you have the staff standing watching television, staff sitting down that are very obvious to demonstrate that it bothers them to ask for a drink or anything. A psych facility with lack of experience or proper training to handle mental and depressed patients and their families.
Monica R.
Classificação do local: 1 La Puente, CA
horrible, rude staff on the phone! while you are trying to get in contact with a family member and they answer you with«oh we dont know where he’s at right now» what do you mean you dont know where your patient is at! i can only think the worse! this being a behavioral center and they dont know where the patient is at is totally unacceptable ! horrible service!