Philip Complete Auto Repair & Body Work

I was first referred to Philips Complete Auto by a college friend of mine to get some body work done on my subie a few years back, paying out of pocket for a new door and paint, I was looking for a quality job at a good price.
Being a bit wary at first, I checked out a couple of shops, and lo and behold, Mr. Hau’s (Philip) shop had the best price!
This has since become my goto shop for body work and general maintenance for the past 3 years!
Mr. Hau has gotten me out of some jams (like that one time I thought I had enough know how to rebuild a power steering pump, but effed it up)
Mr. Hau is the man! he recently did a complete body restore on an EVO MR I picked up recently, check the pics!
Mr. Hau could probably use a secretary as he is always taking calls and can be seen wheeling and dealing across the parking lot, but he is definitely worth the wait!

This is my go to spot when I need anything done for my car. Fast quality service and prices aren’t that steep either.

Philip very good honest guy. Quality work for very resonable prices and best of all conveniently open Sunday’s even on Easter!

While at lunch today with the CEO of my company, I returned to my car and it wouldn’t start. I called AAA and a tow truck was dispatched. The driver used a device and «diagnosed» my car as having a bad starter. He then offered to fix it for $ 200. My brother knows the owner at Philips Complete Repair and Philip diagnosed the problem as mearly a dead battery. Bought the battery and even had an oil change for less than I had intended to pay. They were so quick I even made it all the way back to Downtown for the last 2 hours of work. I will definitely recommend this place to my friends and family

I’m not sure why everyone is giving such a low rating. His prices are excellent, they make sure you’re tires are always filled regardless the reason for your visit. They are always proactive and watches out for future break downs. They’ve been here for as long as I could remember (more than 20 years) and they are never out to get you.
Philip is honest and will give you an estimate of the cost. There is never a pressure to say yes. He makes sure his customers are always comfortable (A/​C is always on even with the door open during the summer, restroom, and water for public use, television, ample seats). Not to mention there’s a 7 – 11 across the street and a small taco stand next door.
There are some mechanics out there that can and will scam those that are not educated — Philip is not one of them. I was told my brakes/​tires needed to be replaced soon, I left knowing so and came back within a month and lo-​and-​behold, he was right. I’ve been to a few other small businesses but have always found myself back here for the pricing, quick turn around, and great customer service.

Finally, I get to write about this POS! Years ago, I was in college and didn’t know better, came to Philip auto. During the repair they said i needed this done, that done. Then all of a sudden, they said they broke off one of the nuts on my front tire frame and i asked, you guys broke it and i have to pay for it? i didn’t have a choice, either pay or i’m without a car. Again, i was in college and low on cash as it is. STAY AWAY. Also, Jamy Auto repair on las tunas is somehow related to these guys. There’s a reason why there are so many 1 stars for this pos place.

No star for this place .i been this place so many years to fix brake and oil change for my car and refer some friends and family to them, but now its very bad service .my advice is if ur car 2008 and up dont come to this place because they dont know how to fix technology stuff u should go somewhere else or to the dealer better .they still charged u money and ur car still got the same problem and they dont pay ur money back.

This place will take advantage of you.
I just moved back to LA from NY a few months ago and started driving my sister’s old 2005 Corolla. I haven’t owned a car for almost 10 years. I went here for an oil change because that was where my sister went last time based on the oil change sticker.
They probably were able to tell how green I was to the body shop when they asked me which oil I wanted, and I wasn’t sure.
Later on, they told me I needed a new drive belt since it had never been replaced, and that I should replace it soon for $ 180.
It turns out my sister had it replaced last year.
Scammers.

I’m glad I left I went some where else! Here I was told I was going to be help in 10 minutes I was trying to explain the lady what was wrong with my car but I was told to have a seat!!! I was like okay maybe someone else will approach me to help me but no! Someone else comes in he got help right away! I was so mad no one even approach me to ask if I needed help! So left I wouldn’t recommend this place at all!

Originally, I planned to get my Camry 05 serviced at another well established auto shop in San Gabriel since my parents had used them for 20 pls years. Instead, my GPS sent me to the wrong shop with a similar name and I got lost. short on time, I see this Philips auto up the block, do a quick Unilocal check and went in. I really only had enough to pay for a new battery and an oil change but more work was definitely needed, . it needed a new air filter, new AC filter and a major transmission oil flush of 14 qrts instead of the usual 3.5. long story short, I only had $ 200, which i had to borrow from my aunt, and still he kindly agreed to cut me a break and do the work. I didn’t even mention to him that I was recently out of work, had no income, and only pennies to my name from the result of stupid family drama that went down over mothers day. at the shop I felt treated like «family» and felt taken care of despite lacking the full funds. Btw, the shops wait room proudly displays two framed photo of all his children… AND the wait room has a fridge packed full of refreshments for us customers to enjoy while waiting for our repairs to be done.
enough said. I’ll come back next time again.

I signed up for Unilocal to post this review cuz they are THAT bad. I had to bargain swap-​meet style to pay $ 400 for two new tires and alignment. He acted like he is losing money and reluctantly agree to the price if I paid cash. Typical SGV. So after they installed new tires and did alignment, the car leans more to the left than Fox News leans to the right. He said the alignment is correct just that the tires making it lean left. But it’s BRAND NEW TIRES in the front. After 2 years, the steal belt of these new tires has started to show and needs to be discarded! Tires should last 4+ years with my avg mileage!
Today, I went somewhere else to replace the 2 year old tires and redid the alignment. My car is now running straight. Funny thing is that without bargaining I paid $ 360 for the exact same two tires and CORRECT alignment. My dad told me to take pictures so he can go back to scream at them, but I told him to forget it. I’ll just take the passive aggressive route and write a Unilocal review.

Needed a front lip painted and got a good deal (less than $ 250) and it was done in 4 days. Walked in and out in 10mins to drop off my lip spoiler. Easy to work with, just call before picking up stuff that was painted as they need to pick up the part from the paint shop.

My quest to find the best Mechanic named Phil or Philip brought me here to Philip’s Auto Repair. I wasn’t planning on coming here, but, my soon to be ex-​mechanic told me that the Lower Control arm on my Lexus RX-​330 was cracked and that he could fix it for the low price of $ 1700. When my sister in law heard the cost to fix it, she laughed, and told us to go to Philip as she had Philip fix her Lower Control Arm in her Lexus ES. She told us that Philip only charged her a little under $ 400. Not being a fool, I called Phil and asked about the Lower Control Arm. He verified it. The only differences between Philip and my soon to be ex mechanic were that 1). My soon to be ex mechanic would install new lower control arms. 2) Philip would rebuild the arm at a fraction of the price. With my car being almost 10 years old and with over 100,000 miles on it, I could not justify having my soon to be ex mechanic perform the job.
I arrived at about 8:30 in the AM. Philip’s Complete auto repair was easy to find after getting off the 10 freeway. It was south of the freeway right past Hellman Ave. As soon as I pulled in, Philip greeted me, saw my car, and asked me if I needed the Lower Control Arms to be fixed. It was nice that he remembered.
Philip assigned the job to his mechanic, An (pronounced Awn). An put the car up on the rack and showed me where the lower control arms were on the car. He then showed me where it was cracked. He then explained to me that one of the reasons why the crack is because of the shock absorbers. It was then that An recommended that I also change out the shock absorbers for $ 150 each since they need to be replaced every 60,000 miles. Since I was 40,000 overdue, I agreed to have the shock absorbers changed. Philip and his mechanic did all the work at a fraction of the price that my soon to be ex-​mechanic wanted to charge me.
I gave Philip another chance with my other car, the Prius. I took the car in at about lunchtime without an appointment. Luckily, he was not busy and had an open bay. He was able to have one of his mechanic’s work on my car right away. After the mechanic changed the oil, An came over and inspected the car. They did only the work that I requested that they do (oil change). They did not try to upsell me.
Philip and his crew so far have done a great job for me. They do what you want them to do. It may be a little far for me, but, I will be back!

Let me start off by saying I do not know a thing about cars. It’s nice to come to a place that is honest about what I need for my neglected car. Plus, they have a Keurig machine in the waiting room. You will not find that at any other mechanic shop!

I ve’been here for over teen years, the price is very reasonable here, big area, clean, convenient area, fast service, the owner his name is philip, he is very friendly. Since I moved to live in different city I still come here to fix my car, this is very recommended place

Bad Service, Expensive, Scammy. Took my car in as it felt that it was wobbling, they told me it needed +10 things fixed, charged me about $ 550 and all they did was a «wheel alignment». I drove the car for about 2 miles and it started doing the same thing, after 2 days of going back and forth, I took it to another mechanic who said it was wobbling because there was a «bump’ on the tire, changed the tire for $ 25 and all was great. Wasted my time at $ 550 on these crooks who just make up stuff. Worst mechanic in town.
If I could give 0 stars I would.

Very honest guy, been going here over two years and never has dissapointed me.

Been coming here for 3 years. Great service and fair price. Fast and courteous service. Phil was originally referred to me by a friend from LA, I live in OC but I always travel the distance for my auto needs because of the great experience.

Don’t trust this guy. Spent $ 900 trying to fix a problem. Problem came back 3 months later. Went to another mechanic fixed the problem for $ 300.

Philip is a nice and understanding guy if they made a problem just ask him and he will fix it for you