Green Valley Taxi

My wife and I reserved a cab to go to LAX for a long-​planned vacation on the morning of April 27, 2015. We had used this company before and were pleased with the service. We have had unhappy experiences with airport shuttles and were willing to use a taxi even though it cost more. The cab arrived on time. So far so good. Things went bad in about five minutes when we got on the 710 freeway. Traffic slowed to 15 miles an hour. I knew that there was trouble when I saw a sign that said «Freeway Closed!» I checked my iPhone and learned that there had been an tanker truck accident that morning. (I later learned that the freeway remained closed for two days.) The driver ignored my suggestions about finding an alternate route. In fact he was unaware that an accident had taken place. It took us two and a half hours to get to the airport. We were panicky because we had invested a considerable amount of money in this trip and if we missed the plane, the entire trip might have been ruined. At no point did the driver, named Michael, express much concern. I do not understand why he, or his company, was not aware of this major catastrophe and planned an alternate route. And why did he not get off the freeway when it was so obviously bad. We caught our plane, but only because we had allowed plenty of time. To add insult to injury the fare was about 40 dollars higher than estimated because we had to pay extra for sitting in traffic! Needless to say, we are done with Green Valley Taxi. I do not recommend the company,

Assholes on the phone. They said the cab would be there in 20 min. I call back after 40 and they say that they are almost there. An hour later, cab still isn’t there. No call no apology, nothing. Terribly run company, with no value for their customers

Late and rude.

This place was horrible! Called and told «15 minutes» but taxi literally never came! When I called to complain, I was told «chingas tu madre quey» *fuck your mom* this is what I get for tryin to be responsible on st Patrick’s day! Next I will just risk gettin a DUI before I call them again!

Great they were able to schedule an early morning pick up, call me and got to the airport quickly. I will use them again when in LA and needing an airport pickup!