I love subway but this location has the rudest staff and most unappetizing food I’ve ever encountered. I came here with a few of friends one of which had food from a nearby establishment as we walked in we were greeted with some woman behind the counter praticaly yelling at us to leave even though my friend and I were purchasing food! Not to mention the guy called me «buddy» with a very condescending attitude about five times while we were in there.
Linda F.
Classificação do local: 1 Lombard, IL
I really like Subway… except for this location. The bread was stale and the ingredients were not fresh. Not enough oil blend on it. Like I said I like Subway but not this location.
L W.
Classificação do local: 1 Chicago, IL
Staff always looks miserable, very skimpy sandwiches, nothing tastes fresh. We drive further to go to jersey mikes now for subs. I don’t plan on going to subway anymore with jimmy johns and jersey mikes just a short drive away.
Kara M.
Classificação do local: 1 Saint Charles, IL
Employees need to learn better customer service skills. Credit card machine wasn’t working so the employee called the owner I’m assuming. 25 minutes later, we’re still waiting for our food that was already made, but sitting there. They asked us if we knew how to turn off the computer. When I said we needed to go back to work, they asked if we could come back tomorrow to pay for our meal. Then he changed his mind and kept talking on the phone. We left. We did not get an apology once, and the woman who worked there just laughed.
Larry I.
Classificação do local: 1 Roselle, IL
This is the WORST Subway location I have ever been to. The staff is the rudest most disrespectful people I have ever dealt with. I have come here a few times and it’s always the same. They make you feel as if you are a bother and would rather you are not there. The bread is always stale and the toppings never taste fresh. I came here with a friend once and they got food poisoning. I urge you to stay away from this location. You will not be satisfied.
G. S.
Classificação do local: 1 Roselle, IL
There is one very rude woman that works there with an angry demeanor. I’ve actually heard her yelling at the other staff once or twice. They are very skimpy with the ingredients(cheap) and sandwiches are made sloppy. I don’t really like Subway to begin with but it’s okay when I’m in a hurry. I have been in this location many times because it’s nearby but never again.
Julie R.
Classificação do local: 1 Modesto, CA
Sooo… I posted a couple months ago a picture of some plastic I found while chewing my sandwich. At the time I thought, no biggie, probably just some of the wrapping for a bundle of sandwich meat– which it probably was BUT I have not been able to eat Subway since! Whenever I drive-by this location, I have a flashback to pulling that plastic film outta my mouth, and it makes me gag. I’m hoping one-day I’ll be able to get over this and return to ‘update my review’ as I have always thought of Subways as very dependable and delicious with prior experiences.
Linda L.
Classificação do local: 2 Schaumburg, IL
Gave 2 stars because my 1 star review might get filtered… My fiancé and I walked in today and was going to get a 5 dollar footlong only to find out its no longer the option. We asked them for prices of different sandwiches and they were so rude and didnt know how to answer the questions. I was talking to my fiancé about whether to pay 6 bucks for a 6 inch and drink combo– which was super over priced. Perhaps subway as a whole had different promos going on now but I mean the employees were just not nice about it. Before I could say Ill order or we are going somewhere else the lady says«you arent ordering anything right?» and I just thought. really? You are going to turn business away like that when I havent even decided? Well thank you for deciding for me because for 6 bucks I got more at another restaurant down the street that gave 3 times the amount of meat they ever would. So rude… really ive been to other subways and they are just rude here. We are from Roselle and never really ate here but have heard things from other people about the rudeness of the Staff. They were right. I am all for supporting local Roselle businesses but wont be supporting this one.
Jmaes R.
Classificação do local: 1 Schaumburg, IL
I had the subway anniversary coupon and they would not honored it. They were also very rude. I will never go back there again.
Nadeem A.
Classificação do local: 1 Roselle, IL
Old bread And staff can even speak English Do not even want a go there again Very bad experience
Stephanie C.
Classificação do local: 1 Roselle, IL
I will never again go to this subway! The staff is rude and uninformed on the workings of their own restaurant! I put money in with my coworkers to get lunch. I gave the girl who ran to get it $ 7 just in case, but knowing my 6″ sub should be less than $ 4, the person that rung her up charged her for a foot long. When I called to tell them a few hours later after a rush at work and they treated me like I was a thief. The person I spoke with put me on hold for 8+ minutes and then told me that the owner would be in tomorrow… I asked what time and she couldn’t even give me an estimate. She told me that she would have him call me. It has been 4 days and I have still not heard back! In the end I payed $ 7 for a crummy sandwich that was poorly made… shinannagins!!!
Harley M.
Classificação do local: 2 Roselle, IL
Came in today for a Club, Teriyaki Onion and Turkey Bacon foot longs. I walk in and 2 employees are sitting in the front and just stare at me not saying a word. I wait in front waiting for a service and then hear one of them yell in a foreign language. Then someone comes out and goes«what do you want». She starts on the sandwiches, then the 2 others come around and finish off the sandwiches. The sandwiches were made very sloppy. They also skimped on the extras. This franchise has been going down in quality. This is the 2nd one we’ve been to in our area that pretty much sucked. There’s one more to try and we’ll see how it goes if we’ll be going to subway any more. Service — Terrible Quality — Poor Taste — okay, nothing special.
Carla P.
Classificação do local: 2 Roselle, IL
I like Subways’ sandwiches, my favorites are the meatball and the BMT. However at this particular Subway I have caught the employee trying to short the meatball sandwiches by a meatball per 6″, so look out for that. Keep your eye on these guys. Here’s the formulas for many other 6″ sandwiches(double it for foot longs) Turkey-3 turkey Turkey Ham– 2 turkey, 2 ham Club-2 turkey, 1 ham, 2 roast beef Roast Beef-3 roast beef Ham-4 ham BMT-3 pepperoni, 3 salami, 2 ham Spicy-5 pepperoni, 5 salami Tuna-2−2.5 oz scoops Seafood-2−2.5 oz scoops Prime Rib-2.5 oz prime rib Chicken Bacon-2.5 oz chicken, 2 slices bacon BLT-4 slices bacon Turkey Bacon-3 turkey, 2 bacon Chicken Teriyaki-3.25 oz chicken
Giselle V.
Classificação do local: 5 Roselle, IL
As far as subways goes… This one if my favorite hence the 5 Stars– Subway is a place you go for a quick sub, nothing crazy gourmet. I seem to always have the same woman whenever my family or I go there, she is very nice and has impeccable memory when it comes to how you like your sub.
Stephen N.
Classificação do local: 4 Roselle, IL
Yes, a franchise, but the people that own and work this one to the bone are great. They memorize what you like if you come in regularly enough, and you just know they care. *Update: it’s still friendly Indian immigrants working /owning this place. They might go out of business because of poor traffic, I heard(I hear these kinds of things). So, you know, go to this one instead of the one on Nerge, or Rowlhing, or whatever.