Quality Auto Centers

THIEVES — DO NOT GO HERE. Came in with a coupon for $ 44.99 synthetic oil change. I was told it would cost $ 72 for the syntethic oil change. Confused, I asked the Indian man at the counter to explain to me the extra cost and after a bullshit explanation as to why I was being charged $ 72 total, I see that I was charged $ 20 for labor. I was completely taken advantage of just based on how young I am. I am disgusted and will NEVER give them my business and I will make sure no one I know does either. Thieves.

Saw a great deal on an oil change at LivingSocial and thought I would give this place a try. I walk in and was greeted by rude Indian guy. He told me I had to have an appointment so I asked to make one. He then told me it has to be in the morning because they don’t make afternoon appointments. I can only do afternoon appointments, so I asked how I can bring my car in the afternoon. (by afternoon i literally mean any time after 12 because that is when I am available) He told me I could try calling every day around 12 to see if they are busy or not. I actually tried this method for 2 weeks and every time they were too busy. I find it so unprofessional to be open in the afternoon, but not take any appointments. On my last call they told me it would take an hour which is absurdly long for an oil change. I called livingsocial and got my money back. If they are like this about bringing the car in I can only imagine how they are with my car. I think I dodged a bullet.

I started going to this location because of the coupon deals I received. The Indian man at the counter was always a little rude and seemed easily bothered. I dealt with it because of money I was saving. Now, a year and a half later, I don’t think I’ll be going back to this place. This last time that I went there was a white man at the counter and he was extremely disrespectful. At first he was nice and kept trying to make conversation, even though I was reading while I waited for my car. But then when he was invoicing me he said «next time u wait too long to get the oil changed Im gonna give u a spanking… unless thats a good thing maybe you’ll like it» and he and another male customer laughed. I didnt want to make a scene so I didnt say anything. I also noticed when I got home that they didnt even fill the oil to where its supposed to be. Just because Im a woman doesnt mean that I enjoy being spoken to like that. It also doesnt mean that you shouldnt fill my engine oil to the line because you think I wont check.

Avoid this place at all cost!!! I first went there because I needed to have my water pump replaced on my car and they actually replaced it with another BAD water pump (that’s if they did anything at all). Aftter paying over $ 500 for the job, I found out that it wasn’t repaired properly and my car started smoking again. I took it back, they looked at it again briefly and told me that there’s nothing wrong with it and that it may smoke for a few more days due to residue. Like an idiot, I believed them and ended up having to take my car elsewhere to get a new water pump replaced correctly, $ 1000 later! I also noticed that they tend to hire illegal immigrant mechanics for their jobs. They are simply the worse. Avoid this place at all cost unless you want to be scammed out of money.