Rose N Dale Car & Limousine Svce

The WORSE CAR SERVICE EVERRRR! And I’m very honest about it. First that Woman! Who Answers the phone is very arrogant & Rude. Secondly, 90% for their drivers are NOT NYC TLC certified, but they will over charge you for a simple ride. Oh, and most of their drivers cars is very dirty and unsanitary. I would not recommended this horrible! Car Service to any one.

***For anyone who has a problem with this company report it to 311 and get the Taxi & Limo Commission involved immediately!!!***
Anyway, on to the review. I’ve always known the dispatcher to be rude but have put up with it for the cheap car fair ($ 7). However I am done with the dispatchers disgusting behavior. Just yesterday she hung up the phone on me twice when I was trying to ask her what car the driver would be in. The third time she called me screaming and said «the driver is right outside come outside!» and hung up. Meanwhile no one was even there. It turns out she gave him the wrong address and he was at the wrong house the whole time. Unprofessional. I will make sure the witch loses her job…

This cab service is the worst!!! the Jamacian women that answers is rude as hell and has no manners, she’s also a liar. she will tell you she’s sending a cab to wait 5 – 10 mins & the cab won’t show up for at least 30 – 40 minutes instead of telling you she doesn’t have any cabs available!!! don’t use them.

Horrible car service. The night dispatcher is rude and miserable. They make you wait an unreasonable amount of time for a cab and then act as though it is okay. I have been talking this car service for over 10 years and they used to be reliable and courteous. This is no longer the case. I have been disrespected, annoyed and treated unfairly by this car service.
Example: I called a cab from the mall to my house. I waited 40 minutes for the cab, called twice and was told they’re on the way and what car I should look out for. On the third call I was told «he said he cannot come». Why wasn’t I informed of this? Why did I have to call to get this information?
This place is a disagree to small businesses. Save yourself the trouble and call someone else, they have lost sight of the meaning of customer service. It’s quite sad because at one time I would have swear they were the best.