Illy Expo

Staff was super nice and coffee/​cappuccino was excellent as expected from Illy. Nice space to sit and pass some time due to a delayed flight. Only gripe is that they could use some outlets to charge electronic devices.

This is a great place to get coffee. They offer milk alternatives and they have a large selection of pastries and fruit. They offer medium and dark roast coffee selections. I had the opportunity to be served by Hannah who provided excellent customer service and even suggested coffee and pastry items. Thanks Hannah!

I just ordered a marrocchino w/​almond milk here and it was pretty well done, esp. for an airport coffee place. It looks like there is a decent selection of pastries although I didn’t try any.

Good coffee objectively. Great for airport. Awful food, who would be surprised looking in that case? There’s zero chance of fresh food so why is anyone surprised it’s not good?
The milk heavy coffee drinks are heavily operator dependent. Is anyone expecting a great, motivated barista in the airport?
Stick to espresso drinks (straight, macchiato, ristretto) to be happy with this. That’s what I like and never thought to try the food, so four stars.

Coffee drinks are good. Service can be challenging if there’s a lot of folks in line. Great seating area though with good tables and chairs. Right next to the fountain.

I hated so many things about being in Detroit and being at this airport. Thanks TSA for making us miss our flight and making us spend more than a grand to be stuck a night and rebook our trip.
Anyway, I had never had Illy anywhere except for the glass bottles at Walmart. This drink I had made everything better. The two lovely ladies who helped me order and allowed me to take some sips to pour the remaining amount made the entire experience feel less horrible. Your kindness made a tear-​filled, expensive horror incredibly better. Thank you.

I travel a lot, but let me say this is the best coffee shop in any airport anywhere! First they pour Illy coffee, but it’s also spacious and with very friendly people. Finally this place does coffee and a few coffee associated snacks but it’s not trying to be a restaurant as well. What it does, it does very well.

I was pleasantly surprised to see this place at DTW. I have been a coffee and espresso lover for many years, and I knew I could expect something decent from an Illy establishment.
I was wrong.
I ordered an iced Americano (I was warm), a chocolate croissant, and a Ham and Fontina panini. Grand total about $ 20 (?!). They gave me the croissant and said that my panini would be out in a bit. Then the employee started to make my Americano. She used what was probably a double or triple shot portafilter basket and positioned my cup under one of the dual spouts. The machine ran for something like 1 or 2 minutes, nearly filling my cup that only had ice cubes in it. She probably extracted 4 ounces out of enough coffee grounds for 1 or 1.5 ounces. When I politely informed her that she wasn’t making it right, she basically told me that I was wrong. OK, fine, I took it and had a seat to wait for the sandwich.
I started eating the croissant and it was super dry and stale tasting. You can get better at (gasp) Starbucks. Then I took a sip of my coffee. It was as bad as I expected — super bitter and not representative of Illy coffee. Alright, so at this point I’m still waiting for my panini. After maybe 10 minutes, an employee tells me that they are out of that panini, and asks if I want to choose another. I said «just give me a refund», and she complied.
I dumped my 90% full coffee in the trash and went on my way.

So glad I walked past McDonalds and found this spot.
It’s styled like the Jetsons and located next to an amazing computerized water sculpture. Cappuccino $ 5 and an AMAZING croissant breakfast sandwich with salami and other mystery ingredients… it was so good… about $ 5. So about $ 10 total and worth every penny.
My only issue would be that when the manager apparently stepped away, the staff started chatting with each other leaning on the counter… and as you know if you have worked in restaurant or retail, «if you can lean, you can clean !» … she should have been wiping tables and restocking the cream and sugar bar instead of gossiping with her co-​worker. Still, all were very pleasant.

If you’re looking for something a little different, welcome to Illy!
This location is a welcome find, conveniently located at the junction of Terminal A and the Tunnel of Light. The look and feel is fresh and modern, and the café area has a great view of the fountain and the tarmac.
All this makes for a fantastic setting to enjoy Illy’s classic, perfectly roasted and well-​brewed coffees. Rich and full-​bodied, Illy coffee welcome change of pace from the usual airport coffee options. Of note, their Brazilian cold-​brewed coffee is bold an balanced and worthy of a try.

Blaaaaaaa, I have totally had better than this. I stopped here on the way to my gate for a Chicago fligjt. Ordered a croissant and a latte since everyone is raving about this place. After waiting in a 10 min line to order, then another 5 min to receive my order, I walked to my gate and sat down to enjoy my food and drink. The croissant tasted like it was a few days old considering when I bit into the rock hard thing it crumbled everywhere. I tossed it in the bag and tossed that in the garbage! The latte was ok. Not very hot, and not a ton of flavor. More like warm water. It’s not like my gate was a far walk either. I more than likely won’t be back again. I would rather walk down to where SBux moved to, or grab something at nasty McD’s.

Really stellar, smart staff with a great sense of humor. I don’t like syrupy sweet service where folks blink at you behind doe eyes —the ladies working here are just fun.
Decent tiramisu, acceptable espresso.
4stars for the ladies behind the counter.

I don’t understand this place. Coffee is better than Starbucks but that is it. The pastries are soo awful. I was really excited for my chocolate croissant but it was a bust and old. Not impressed and pricey.

If you like really good coffee, you know that it’s often a struggle to find a great cappuccino or pour-​over in an airport. Sure, there are a few good airport coffee shops spread across the nation, but most terminals are full of one chain or another. So, it was a great surprise for me when I found «Illy» in the Detroit airport. Yes, it’s still technically a chain, but Illy is a real deal, Italian born, baristas are trained in the way of the old country coffee chain. If you are in Detroit, and want a really good cup of coffee, make your way to the center food court and visit this great little stand. The seating area by the fountain is a nice plus!

Can you imagine my surprise when I arrive in the A Terminal where Starbucks used to run the show to be replaced by Illy! I have to blink twice to make sure I wasn’t dreaming. First thing you notice is the modern upscale look of the place with several nice tables to relax during your layover.
I ordered the large (only 16 ounces) white chocolate mocha with a chocolate donut. First thing I must tell you is it is a bit on the expensive side but I’m ok with that since the coffee is that much better than Starbucks. Nice to have another great addition to the Detroit Airport!

Illy reaves Starbucks at DTW — I’m not complaining about this at all. I prefer the Illy latte flavor profile to Starbucks. I’ve also noted Illy counters in the Atlanta airport as well.
I don’t know that It has the same efficiency as Starbucks, but their latte blend is very smooth. The latte could have been a bit hotter– but very enjoyable. This said, I’d skip the paninis. The smoked chicken with pesto was dry and flavorless. I know Illy is a coffee joint and I should have known better.
I also thought Illy was a bit pricey, even for airport standards. I had a large latte and the above mentioned panini. The bill was $ 17.

A vast improvement over the Starbucks that used to reside here. The hot chocolate is the bomb, the pastries are fantastic, the yogurt and ricotta parfaits are excellent, plus Illy coffee. A sleek modern look feels ultra Euro and the water fountain is a great place to hang and kill time while waiting for a flight.
A little pricy but worth it. Don’t be daunted by the long lines either. They’re quite efficient!

Like a basic caterpillar going from a chrysalis to a beautiful butterfly, the old Starbucks at the centerpoint of the McNamara Terminal at DTW has turned into an elegant, mature, and rightfully-​global Illy coffee bar. Gee, I hope this place sticks around for a while. You really can’t miss it, as it’s located adjacent to the synchronized water fountain, after you pass underneath the terminal tram.
The Illy Expo emits plenty of style and flair, and is every bit as European and fabulous as an Italian coffee bar should be. Surprisingly enough, the staff I encountered all seemed very well-​trained and passionate about the coffee offerings on the menu, and were courteous and efficient. Those are qualities you don’t encounter everyday at an airport, right?
What impressed me even more about Illy Expo was that they offer a type of espresso drink that is simply difficult to come by in the US — a Cappuccino Greco (aka a Frappé), and it’s done right with the sweetened espresso, low-​fat milk, right balance of ice, all shaken and frothy and delicious.
They also offer a small selection of pastries, panini, cookies, and non-​coffee drinks. While you won’t find a full breakfast here, if it’s caffeination and some Euro flair you’re seeking, Illy will float your boat. It’s also worth echoing the other reviews about the quality of the Illy product. Their beans and their roasting are magical and much more potent and flavorful, never bitter, especially compared to other airport coffee and espresso drink options.
I found the prices to be less than I would have expected for an airport-​based Illy bar; I felt as though I paid less than I would have at Starbucks, and received a superior product and more positive experience.

Expensive but outstanding coffee, located conveniently right at the center of McNamara/Delta’s World Gateway.
You’ll pay around the same as you would for Starbucks and you’ll get — at best — two-​thirds the amount in return, but you’ll know where that extra money went when you taste the coffee. The Illy beans themselves are the very best that Italy produces, and they’re expertly prepared here. And the accompaniments, like their ludicrously sumptuous whipped cream (definitely get the whipped cream, if asked), are a step above what you’ll find at the average shop.
Their pastries/​snacks are all very good, too, like their flaky and delicious chocolate croissants.
Overall, this is a fantastic addition to the terminal, which is due to see a ton of spectacular food and drink upgrades throughout ’14 and ’15 — most of which will be on the «locavore» side going forward.

Delta’s Detroit World Gateway terminal just keeps getting better and better… and to that, the recent addition of the Illy Espressamente Coffee Bar.
Right in the center of the A Terminal adjacent to the big water fountain and convenient to the speedy elevated tram, Illy is a great addition to the coffee and snack choices all with a welcome ‘European’ edge and flair.
The Illy Italian gourmet espresso, cappuccino and brewed coffee is rich, but velvety smooth… even the basic coffee. They are a welcome departure from the harsh blends at SBs.
Open every day.
Plenty of sandwiches, sweets, pastries and cakes are offered as well.