Gerber Collision & Glass

I have (unfortunately) used Collision Revision twice in the past 4 months for 2 different reasons on my sons car. First he had a fender bender and the second was no fault of his own. Both times I have received EXCELLENT service and detail.
They worked directly with my insurance provider and were extremely fast. I was sorry to read the other review posted here. My experiences have been first rate all the way!

If you have recently been in a car accident and need collision repair, DO NOT BRING OR HAVE YOUR CAR TOWED TO THIS PLACE. I hope i made that clear.
I was in a car accident back in July 2010, had my car towed here because they were «Recommended» by my insurance. I made sure all the paperwork/​documentation was taken cared of right away. Collision revision received my car the following day from the company the towed my car from the accident. It took them 3 months to barely finish my car. My insurance had to eventually pull it out of the shop because of the length of the repair, which was unreasonable (3 Months for a minor to medium collision).
Customer service? Dont even think about it, they have none. Do not believe what the website says about their customer service. No one reached out to me about my car after 2 weeks and i had to keep calling them about the status of my car. Mechanic gave me estimates, of two three weeks, which turned into 3 months of unfinished work. They just kept blaming the auto shop working on my engine. They wont even offer any assistance as far as Car Rental/​Loaner. Luckily i have a great insurance company who was willing to cover my rental for all those months of not having a car even though maximum coverage is only 30 days. Collision revision is now «under review» whether they should be kept in the recommended shop program.
Again, please be wise, dont make the same mistake i did. This shop only does body work, other than that they will contract local shops, who you dont know what they can do.
If insurance is covering your accident, you are better off sending it to a dealer who actually do know what they are doing about car repair.