Riverside Toyota

SPEEDY FRIENDLY Trustworthy SERVICE, A Beautiful well equipped waiting area with WiFi and coffee and of course the convenient Saturday service hours. There is nothing bad that I can say about Riverside Toyota of Rome, GA… I can only sing praises of them. I have been COMPLETELY SATISFIED with EVERY Visit I have had, from the very beginning. It all started with the EXCELLENT Team work of the two Justin’s I dealt with in sales. Justin Pope & Justin Philips.!! Wonderful knowledgable trustworthy hard working gentlemen. They both assisted me in the sale of my Toyota Corolla. Making sure that I found the right car for me that I was completely satisfied with. Great Team Work!!! The service department is VERY QUICK & painless! Most people dread taking their car in for service, NOT ME!!! I love the friendly greeting I receive with a smile from the service advisor (my apologies I don’t remember her name) as soon as I pull into the garage doors. She remembered me & where I work at my 2^nd job from the short friendly conversation we had 5 months earlier. I was amazed. My car was taken care of in UNDER 30 minutes. I timed it, I was very VERY Pleased. 27 minutes from the time I pulled in until the time I was pulling out. You MUST visit them. You won’t be disappointed!!!

If anyone is looking to buy a vehicle stop by and look for Justin. He is so helpful, thank you so much!

Awful service department, called and asked if they were busy, they said no, I pulled in 2 minutes later, they did not lie, they weren’t busy. They said about an hour to balance 4 tires. After an hour and then some I asked about my car because I saw it sitting outside. Other customers came and went and I was still there, why? Because they haven’t got to it yet. Needless to say I will b taking my vehicles elsewhere.