FLOSS Dental

Social outreach with a smile. Another update for the great team at Floss: Abby, Darci, and Dr. Peterson — as good as they get. Why? Because the care and service is professional but also because they all work so well as a team to ensure I feel special and welcome; it’s like going to see dear friends every six months.
This time I loved finding out that Dr. Peterson does so much for a dental charity service group here in Austin; she gives back and I appreciate the efforts her office does here and in other things to contribute to the community. Nice people doing good work and making my smile sparkle anew; thank you!

I have already referred several friends and family to Floss Westlake. I had a great experience! Everyone was so friendly and took the time to educate and explain. I also appreciated the new facility and technology. Thanks!

Loved my experience at Floss today! I booked a last minute appointment for an exam and cleaning. Everyone working at Floss is super attentive and nice. I had a laundry list of issues going on in my mouth (having not been to the dentist in years) and Dr. Peterson and her staff helped me get started on a treatment plan. If you have anxiety about dentists like I do then this is your safe haven!

I always use Unilocal to check out reviews but I hardly ever write reviews-​maybe never? This actually might be my second one in years, but I wanted to take the time to say Floss Dental Westlake is awesome! After a few bad experiences with another location I decided to switch to a location just a tad closer than the old place. Dr. Peterson made me feel comfortable knowing that I wasn’t going to see 2 other dentists the next time I came in. I went in for a cleaning and she told me just what I needed to get back on track with my Invisalign treatment. When getting my dental work completed– Dr. Peterson let me know what was going on inside step-​by-​step, making it easy to know what to expect. The staff is great too! Amanda at the front, helped me with all my insurance needs and gave me the exact questions to ask when trying to obtain better dental coverage. I was born and raised here in Austin and have never had a better experience. So glad I found this place! Going to convince my girlfriends to make the switch!

I just went today and found the entire staff very friendly and accomodating, just a regular cleaning, and all was great!

Dr. Peterson and her stafff are the best. I actually enjoy going to the dentist. They are professional, personable, and prompt. I got my invisline thruogh them and could not be happier.
If you dont love your dentist you should! You them a call.

Well, I HATE to write bad reviews :(but my daughter cried all the way home. She does have bad anxiety but Westlake dentistry was AMAZING and they were able to work on her with no problems. Floss came in a bought them out, so we decided to give them a try. It was Sad to see they layed off, fired, or got rid of the old employees (who were amazing). Well they called in an anxiety medicine that did not work well, for my daughter (not blaming them for this), but they did seemed to be in a hurry and didn’t let the numbing gel kick in before they gave her the shot and then when she asked for gas, they didn’t give her any — come to find out the machine was down and they didn’t share that info when we came in. Needless to say they didn’t get to finish with her and she was a basket case by the time we left. We Just did not have this issue when Dr. Ochoa was there. I will say everyone was very friendly, we just happen to have a child that needs extra care, comforting and a gentle hand.

I’ve been in Austin over a year now and was not happy with my first dental experience in Austin. I decided to give Floss a try, I am so happy I did! I had a cleaning, x-​rays and teeth whitening. The front desk was very friendly, I believe it was Amanda. Maria was my dental assistant. She was extremely knowledgable and I appreciated that she explained everything to me before doing anything on my mouth. Dr. Peterson was amazing as well. It was so refreshing to have such great dental staff. I was very happy when I left and my teeth were too. I would recommend this Floss to anyone! I have my next 6 month cleaning already scheduled.