Starbucks

I like this Starbucks right on the end of the Promenade on The Peninsula. Nice place for a coffee break from shopping or a restroom break.
Good size location to relax and enjoy a drink or two. At the lower end of the Promenade. Even this bigger Starbucks gets busy sometimes with no seating inside. Baristas are all cheery here.

They never get my coffee right, they need to brush up on their coffee making skills. When I pay that much for a coffee I want what I asked for very disappointed.

My 2^nd favorite Starbucks! 1^st is my home location. But everyone is super friendly and very sweet when I come in the morning right before work. Typically if I’m running late I’ll order off my app or if I got some time to spare I’ll just go in, never really stood in a crazy line. Service is pretty quick when I go into the store to order and if I order off my app my drinks are waiting for me! Great staff! When I walk into the door the vibe is definitely welcoming! Thanks for making my morning a lot more better with my lovely Starbucks coffee! FYI! You guys are freaking 1000x better than the one in pavilions and in that shopping center!!!

I loooove this location! Every drink I have had has been great. The baristas are kind and knowledgeable. This location is very busy, yet I never feel rushed. Dana (my favorite!) remembers my favorite drinks according to the time of day I visit. Adam makes me feel as if I am at a friends home enjoying a coffee. He is beyond welcoming. Everyone know Starbucks is expensive but this crew makes it worth it.

Yay! This Starbucks knows customer service! I Mobil ordered 2 drinks.
When I walked up to the counter Brian, the Barista asked my name and said my drinks were ready! — I made a major error in one drink order and Brian quickly said he’ll remake it, and he did! And then he thanked me for coming in! Thanks Brian for renewing my faith in Starbucks!

I go to this Starbucks about 1−2x per week, and have always had great service. I’m finally writing a review today because they went above and beyond. I’d ordered my usual Trenta Cool Lime Refresher and had taken a few sips when a barista came over and offered me the extra bit that they’d made that hadn’t previously fit in the cup. How thoughtful! A shout-​out to whomoever the young man was that took the time to do this, and it’s one more reason why I’ll continue to frequent this location. Also — lots of seating, peaceful atmosphere, good parking.

This place became so bright at night with the lights… Hurts eyes! It was better when it was dimmer, other than that everything is nice and place is big!
Often come here to get work done but after they changed the lights its really hurting my eyes…

Love this Starbucks cause we come here a lot when watching our Tuesday night movies. But just came today and the Starbucks assistant named Cinderella was probably the rudest Starbucks assistant ever. Usually all the Starbucks assistant are great. Great attitude, vibe in most locations I’ve even to. There’s usually a great assistant at this location as well, a tall guy w/​a beard. But she may be new. Hopefully she improves her attitude. We asked a few questions in their drinks and she didn’t want to answer our questions. Once again the beard guy is really good here. We honestly didn’t get hard drinks at all. Just a sugar free soy green tea latte and a decaffeinated coffee. All we wanted was to make sure the coffee is decaffeinated and she couldn’t answer us straight. My poor mom won’t be able to sleep if she has caffeine. It’s not a difficult question. I hope the Starbucks administration/​management hears this and see the other reviews about the same person! I really do hope she understands that she should be happy w/​what she has. We all have different cards in life and it’s what you make of it that can transform your life.

Go to this Starbucks if you want to wait forever for your drink, or if you want the long-​haired middle-​aged man with a goatee to get your order wrong because he’s too busy flirting with the customer he had just helped to get your order right, or if you want to get attitude from Cinderella that should really be directed at her coworker for getting the order wrong, or if you want to stare at two overflowing trash cans at 3:45 in the afternoon. I frequent this location because I work across the street, and the morning staff is fine, but apparently, the afternoon staff sucks. Save yourself the trouble and go to the Starbucks a block away at the Peninsula Center.

I avoid this Starbucks at all costs! I prefer to go without my coffee than to go there. As you can tell today was my last straw with them. Poor management and poor attitudes all around (except for maybe 2 employees)

Oh man this is bias, but still the best store ever! The crew is great, and always the biggest lobby around. Stop by for a great drink and tasty pastry!

Friendly staff. Heidi is awesome and knows my order by heart. The place is always clean and they know how to make iced coffee, which is not what I can say about all other Starbucks locations I know.

The usual Starbucks feel and location. This Starbucks is actually pretty big where there’s a lot of seating but most of it was taken by those trying to study. The barista, Bobi (haha was going to spell out Boba), was very friendly and was a little bit funny. If you’re nearby the shoppes or just want to study around here, come on by!

I went to this Starbucks for a Tiramisu Latte and the baristas were very friendly.
The table with the sugar, milk, and other stuff was dirty. And they were out of most of the stuff. There was no honey, sugar, etc. And this was in the morning, around 9 AM, when they should have this stuff refilled.

If I have a reward, why would I want to pay for a venti? After I tell the girl I want to use my reward — first, before even placing my order, why does she make me pay for it? I obviously only come to this one due to the convenience of the location, not for the competence of the employees.
Sound petty? No, not if I’m a regular here at this particular location and have been a gold card member since 2000!

This review is based on the excellent customer service and care at this location. I truly appreciated and enjoyed my experience.
The barista had misheard my order for TWO drinks and only gave me one. When she saw the confusion on my face after picking up the orders he quickly made the second drink for free, and apologized. I didn’t even have to say a word.
I paid the full amount for the second drink, regardless. As persistent as she was about me not needing to pay for a mistake she made.
Wonderful, quick, and kind service. I will always come back simply for that!

I enjoy coming to this Starbucks. It has plenty of seating, its quiet, and its private. There doesn’t seem to be a lot of people here on the weekdays and it usually gets mall shoppers on the weekends.
I will say that their breads, pastries and sweets are in a large selection as compared to other Starbucks locations.
The staff is pretty friendly and the bathrooms are clean.
Be forewarned, on Friday night, all the kids in PV congregate here and there is no seating and you will be left standing with your coffee!

I have been coming to this Starbucks for about 8+ years, and they have been nothing but amazing!
While the crew has changed many times over the years, they still produce THE best coffee compared to any other Starbucks I have been to, they are also very helpful when they have specials and how to make the most out of your Starbucks experience by suggesting signing up with a Starbucks card and how to get a gold card which earns you FREE rewards.
This location CAN get busy with the movie theater being close and high schoolers and such, but that is expected. Waiting in a line every so often is ok considering the level of service you receive.
All in all, a great Starbucks, and a great experience every time I come. I hope to be coming for the NEXT 8+ years!

This location’s Starbucks staff is always so friendly and welcoming. I will drive by 5 other Starbucks just to come to this one! Makes my day.
With lines reaching the door, it’s safe to say that this is one busy Starbucks. However, once I get my order in, it takes just minutes to get my usual, a perfectly made Iced Americano.
This Starbucks location is quite large and has seating to accommodate a big crowd, however, the couches and other tables/​chairs are mostly taken up by local high schoolers that come here to wait for their mom or dad to pick them up around the corner. They most often do not order anything either. You can avoid all that by coming in before 3:00pm.

This is my main Starbucks. I’ve continued to come here every since they first opened this location. The staff is always nice and even when they are crowded they get your drink made fast.
RECOMMENDED !!!