Howard Fein, MD

Poor Dr. Fein. When I have met with him, he seems like the kind of doctor you feel you can trust. He is willing to answer questions and calm your nerves about any problem. It is a darn shame he has surrounded himself with incompetent and nasty employees. His choice to condone their incivility has made me come to question his overall judgement. Aren’t doctors’ primary mission to help patients? After a month’s wait, we finally got an appointment with an assistant of Dr. Fein who promised a prescription. It was not provided in writing but we were told it would come in the mail. It did not. This assistant and two employees would not help me get it subsequently. Instead, they repeatedly hung up on me. The employees would not provide the prescription information to my primary doctor nor my insurance company either and as a result the insurance company has filed a complaint against Dr. Fein. I paid $ 125 as a copay and got no relief from the problem identified by the assistant. There is no way to get my money back nor any help from this office.

My Husband has fair skin and speaks very highly of Dr Fein. I had what appeared to be a spider bite on my face and was examined by his PA since Dr Fein was not available. PA gave me a cortisone shot to reduce the swelling. Unfortunately PA infected me in the process. Ended up in emergency several months later — apparently abx did not work and it spread through my body. Now I am dealing with scars on my face and other parts of my body!

I have taken both of my kids to Dr. Fein. My daughter has eczema on her face and my son suffers from fairly bad acne. Dr. Fein has always been good about explaining the why of the condition (how acne forms and what contributes to it) as well as how the medicine works that he’s prescribing to fix it. It’s important to know both of those things. My kids can be kind of hard of doctors they don’t like but they’ve taken to Dr. Fein because he understands the importance of getting their skin problems solved.

I am so thankful to Dr Fein. He has found a number of basal cell carcinomas on my skin that I never knew existed.
He also has seen them in their very early stages so they were able to be removed without too much trauma.
Without Dr Fein’s keen eye and excellent expertise I would have been in a much more serious situation than I am. I grew up in Australia and these carcinomas are my heritage from my youthful sun worshiping years.
I cannot thank you enough Dr Fein for your vigilance and medical attention to me.
Your staff also are wonderful.

I have been going to the Naples office for 5 or so years. I have always felt that Dr Fein, Erica, and the rest of the staff are knowledgeable, have good «bed side manners», explain things to the patients, and are friendly.
I never leave the office without a package of goodies — sample sunscreens, lotions, etc. Plus, coupons for the medication and samples rx. If they don’t have the medication samples in the office, they will bring them from PV or get some for you from the pharma company.
Some other things — Parking is not a problem (if you park on the street), the office is small but comfortable. The biggest drawback they are in Long Beach only one day a week. If you don’t have flexible Thursday’s, it’s not the office for you. (although, once I was there and heard them scheduling a patient on a day they should have been closed — they opened just for him)
On a side note — I have never been offered any cosmetic treatment. The reviews that list that don’t even seem the same office.

I visited Dr. Fein’s office in Rolling Hills Estates today for the first time, a referral from
a neighbor. I found the staff pleasant and accommodating. I was seen on time, and the doctor seemed informed, efficient and professional. The office was very clean
and the staff was eager to please. I was hesitant to change doctors as I had seen
my former dermatologist in Century City for decades, but he recently retired. I was
happy to find a local, convenient doctor that offered the same level of service, if not
better than that I had become accustomed to. I will visit again, and based on a
positive experience, my husband will soon too become a patient. Good experience.

My family has been going Dr. Fein’s office for about 6 years. Almost every visit I question why we are still using his office. We’ve stayed because it is close to our school/​work and Dr. Fein and Erika are pleasant. It takes at least a week to get into to see the doctor and then be prepared to wait in the cramped waiting area for your appointment– many times over an hour. The front desk staff act as if they are doing you a favor to take your co-​pay and help with paperwork. The last series of visits my young son was missed diagnosed three times over a period of several months. He suffered for 6 months until another dermatologist performed a more thorough exam and changed the diagnosis. I tried to get into Dr. Fein recently for a skin condition and had to wait a week while my face continued to swell and become redder, once again I found another Dr. who holds a few appointments each day for last minute situations. She cleared it up quickly. PV Dermatology is more n the business of administrating botox and fillers than diagnosing dermatological conditions. Sorry Dr. Fein but our family is moving on.

This is not a review of Dr. Fein, only a review of his staff at the Long Beach office. I have never seen a more inept staff. Not only are the unconcerned with the welfare of their patients, they are unconcerned with the scope of their own job description. My son and I were there on Thursday for an appointment, and Dr. Fein recommended we get blood work done as soon as possible to expedite the prescription. Fair enough. We walked across the hall, where the blood work was done in less than 10 minutes. We were told that we’d receive notice of the prescription shortly… Not hearing anything yet by Monday at 9:30 am, I called and the receptionist told us that they hadn’t processed it yet. She said she’d call me in an hour to confirm. At 11:30 when I called, the office was closed for lunch. At 1pm when I called, they hadn’t started the process yet, but were starting it then. At 2pm when I called, they asked me if I had called the pharmacy yet to see if it was there yet. I said, «Why call the pharmacy when I need you to first confirm the prescription!» I finally got confirmation and picked up the prescription at 4:30 pm. Time to look for another dermatologist… How does Dr. Fein run an office like this?

Dr fein is the best! I was referred by my primary care physician to Dr Fein for a «suspicious» looking freckle on my skin. I called for an appt and they were able to see me within the week. The staff was friendly and the office is nice and organized. Dr Fein came in and put me at ease right away. He has a very mellow and professional disposition. He knew that I was worried so he told me he would have his nurse call me with results and was told it may take about a week. I went in for my appt on a fri and on monday received a call from a nurse at his office who told me everything was ok. He’s a great Dr, he follows up, and makes his patients feel comfortable. I highly recommend him for your dermatology needs :)

If you are a Botox junkie looking for a dose of plastic face injections this might be the spot however if you are searching for a doctor with competent staff to address a medical issue and have some sort of expectations that the doctor will be treating you on the date and time of your scheduled appointment then you are better off calling your local veterinarian to address your needs over this circus act.
I have been to this doctor’s Long Beach office on a few occasions. Though I have never been impressed with his staff and I have had previous scheduling issues, my last appointment sent me over the edge. Recently, I scheduled an appointment for my son to have a cyst removed. The day before the appointment I received a voicemail from their office confirming the appointment time and when I arrived I was told that the appointment was two hours earlier. I played the voice mail that I received for the receptionist and though she did acknowledge that the message was left from her office, she made no apology for the scheduling mistake nor did she offer to reschedule. When I called her on her lack of customer service skills and suggested that some accommodations be made since it was an obvious error on the part of their office, she just looked at me with a blank artificially injected surprised look.
As a previous post mentioned, this office has no regard for it’s clients time and I would rather walk around with a crater in the center of my forehead than permit my insurance company to contribute to the financial security of an office full of plastic morons.

Excellent doctor and friendly. Very professional. I was referred by my primary care doctor for a skin rash. Doctor Fein and his staff were able to squeeze me in the same afternoon as I was leaving for an out of town trip. The doctor took the time to listen to me and was sure to answer all my questions. The doctor even had his staff call my local pharmacy before I left so the prescription was ready when I got there. My rash went away with the prescription in a few days and never came back. I highly recommend Dr. Fein. If I have more skin problems, I will definitely return.

The office is nice. Bed-​side manner is good. Had a biopsy done and never received a call back on whether or not it was cancerous! When called the office 3 weeks later, I was told «we do so many biopsies that we don’t call back on the normal ones». What!!? Not even a card in the mail? Scare someone with cancer and then not bother with letting them know the results? But they do find the time to call you and remind you of your appt…

I came because of a flyer I received offering Latisse, 2 boxes for $ 200 and after speaking to the receptionists I will never go back. I walked in on a Monday afternoon (waiting room empty, no phones ringing) and the receptionist continued to stare at her computer (not even typing), then after a second looked up, informed me that I needed a consultation b/​c you can’t have Latisse w/​o a prescription, didn’t offer an appt that day (even though they looked soo busy), so I said I’d call later. I don’t like dealing with cold, un-​helpful receptionists, so I don’t think I’ll be calling later.

Very professional guy, knowledgeable and everything you’d want from a Dermatologist.
I really like this office vrs. any other I’ve ever been to. It’s not too hard to get an appointment, their technology is NEW, and the people are all very friendly and confidential.
Strongly recommended!

This doctor was recommended by one of my friends. Great office, with great parking, and most of all great doctor. He was patient, kind and I didn’t feel rushed at all. He took time to answer all my questions and definitley knew what he was talking about. He has also been published many times in Allure magazine.