I had the WORST dental experience of my life here last year. Even though I was only getting fillings done, I get pretty anxious about dentist visits. First off, I wasn’t numb when the doctor began drilling. When I told him, his response was, «Huh…you shouldn’t be feeling anything.» I know I shouldn’t be, but I AM. I was doing okay during the procedure until it started feeling like he was extracting teeth. I began to panic a bit and was breathing really rapidly and tears were streaming down my face, but he NEVER stopped working or asked if I was okay or needed a minute. When he was done he said nothing comforting. Then the next day I woke up and my face was swollen, and I was bruised on the outside and all along the gums where he had been working. Needless to say, I never went back, and unfortunately I’ve been too scared to go anywhere since then.
Charlene C.
Classificação do local: 5 Cotati, CA
I’ve been going to see Dr. T for awhile now. He is always so friendly and calms my nerves because I have such high anxiety getting any dental care done. Carrisa up front is so sweet. She is the true definition of top notch customer service! I highly recommend Dr T!
Amanda B.
Classificação do local: 5 Santa Rosa, CA
My husband and I see Dr. Philip Terribilini fairly frequently between the two of us. I have been going to him for years now and have always been very impressed with how friendly he and his staff are, and how calm he makes me feel before getting any dental work done. My husband has had a chipped front tooth repaired by Dr. T that was a result of a worker’s comp injury. Lynette(the office manager) went to bat for us against the worker’s comp claim adjuster who was making life difficult for us. Dr. T did a great job repairing the chipped tooth, you can’t even tell there was ever a problem. Carissa at the front desk always has a smile on her face and is very thorough and patient when we have questions. She should run a seminar in customer service and people skills, she’s that great!!! Dr. Philip Terribilini’s brother David was in the same office but recently retired, so I think David’s patients are now also being treated by Philip. Highly recommend this office for care if you have dental insurance and are looking for a good local dentist.
Samantha C.
Classificação do local: 5 Santa Rosa, CA
Dr. T is the best! My whole family has been going to him for years and we absolutely love him. The staff is so friendly and we just adore them. His hygienists are so friendly and always do a thorough job. I never feel stressed or nervous when I go to his office. I trust him with my smile, which is a big deal!
N. F.
Classificação do local: 5 Castro Valley, CA
I had a fairly noticeable chip in my tooth and was concerned about the long-term implications of the damage. Dr. Terribilini provided me with thorough explanations of the various cosmetic treatments available and his honest recommendations for action. His work was detailed and precise and the end result looks fantastic. I could not be happier with the service I received!