Blake’s Auto Body

I can not say enough good things about Blake’s Auto Body. I have had them work on my 2016 White Toyota Tacoma three times. And I have had nothing but top notch and A+ service.
I used them when my truck got a golf ball sized dent in it from a kayak rack. And I got my vehicle back like it was brand new.
When a lady back into me in a parking lot, her State Farm Insurance was very cooperative with my insurance company. She back into me on a Sunday, I dropped off my vehicle on a Monday. Got a rental car. And I was back on the road in my Tacoma by Wednesday.
Last time I was there, I was getting a sandwich from Michaels Sourdough. And I decided to pull up to the mail box and totally knocked my passenger side mirror off. I thought it was very ironic that I knocked my mirror off while paying my auto insurance in front of a body shop. When I had them fix that, it was done in less than an hour. They’re just so speedy.
I now have a brand new 2016 toyota tacoma. But if anything happens Blake’s Auto Body is definitely my Go-​To. When I go there, I usually just go right to Ben’s office. Ben has always helped me with the most professional help.

Don’t bring your car here especially if it is a high end car.
After two weeks of getting my BMW worked on some parts of my car got messed up because they didn’t do their job properly. I don’t usually make complaints but this is so unprofessional. I tried getting a hold of them but no response Ben is a nice guy but very unprofessional they did not completely fix my car some parts was still missing on top of that they did not tighten valves now my power steering is all messed up I brought it to hansel BMW.
For what it’s worth trust me when I say it’s not about how nice your mechanic is its what they know and how they would respond to mistakes they make after.

This shop was on the Allstate list of approved providers so we went there after an accident. We were renting a truck on our own dime while they were doing the estimate. Ben, the estimator, was often unavailable, did not return phone calls, said he had sent paperwork to Allstate a day before they actually had it, and took a whole week to do the estimate. Meanwhile we ran up a $ 500. rental truck bill so we could continue working. Mike and Brianne refused to cover any of that cost, even though the whole thing should not have taken more than 2 – 3 days. Rude and dismissive customer service. My partner is a member of the Mexican community here in the county, and couldn’t help but wonder if that had anything to do with the dismissive attitude he received here. Either way, I would not recommend this shop, and will let others know, especially other members of the local Mexican community, that Blake’s is not worth it.
Btw, the estimate was so high that they ended up totaling the truck, so no repairs were done.

While in Monterey working on the details of our upcoming wedding, I returned to my wonderful car Alix, who was sideswiped! The culprit left no note, which I immediately fumed furiously about, while alternately cooing reassuringly to my car that everything was going to be ok. After filing a police report and alerting my insurance company, I returned to Sonoma County with a laser-​beam focus on getting my darling car back to its previously pristine condition.
My insurance company told me about their plans with in-​network discounted providers, and wonderfully, Blake’s is just on the other side of the golf course from me. Ben was assigned to my case, and made things super easy for me to get a discounted rental car, and dropping my scratched car off into their capable hands.
Once Alix was fixed, he called to let me know, but due to the torrential rains we’ve been having, I was stuck on the freeway for over 20 minutes past their closing time! Ben stayed late just to make sure I got safely back into my car, and took the rental back for me to Enterprise. What amazing service and dedication to their clients!
The biggest surprise was my car. Once I was handed my keys back, I happily bounced back to my car and got in. After literally hugging the steering wheel and petting the dash for a minute while telling my car what a good boy he was, I noticed that despite how usually clean I keep my car, it was SPOTLESS. Blake’s did an entire head to toe deep clean including the mats, windows and console, and the car looked and smelled like factory new. What a delight!
After this great experience, my mom is getting a quote for her scratched paint to be touched up too. I can’t believe I’ve gone anywhere else; absolutely VIP service left me feeling relieved and relaxed, and happy to have my car back.

What can I say? I had a top notch experience here. My repair was conducted in an expeditious manner, and my car is back to new. Well, almost new. I quite literally got into a fender bender, and this was the shop I chose based on the Unilocal reviewers. The staff is friendly, helpful, and knowledgeable. I was even able to drop off my rental car after the repair, as they have a partnership with enterprise. My only complaint is the wicker chairs in the waiting area. Get some new chairs guys! All around great service and great shop. A+ would Unilocal again.

Amazing service. Ahead of schedule and highest of quality. I would highly recommend Blake’s Auto Body.

Wow, I was really nervous because of the negative reviews I saw on Unilocal,but my experience here was really really positive.
I went in yesterday, because my car needed new indoor car handles, a new windshield, and the lock was busted. Ben cared enough to save me money by sending me directly to the auto glass place down the street, and recommended redwood lock and key to fix the lock– they were great, too. He even called and got an estimate on the windshield for me, which I wasn’t expecting but I really appreciated he went to the trouble to do that.
Ben ordered the handles and I went in today for those. The price was way better than I expected, though I was braced for something in the hundreds when it actually came out to under 70. They got them replaced in about 15 minutes, so that was very convenient.
Thank you for a great experience and making all these daunting problems with my car seem doable and easy to handle. Truth be told, I had put it off because I was scared it’d be a huge hassle, and it really wasn’t at all.

Wonderful experience. They dealt direct with our insurance. Took great care of our truck. Did an awesome job.

I would not recommend blake’s to anyone i know. Absolutely horrible customer care and they are extremely rude. The main estimator «BEN» was a complete jerk and talked down to me like he was better. He gave me 3 different prices in 2 weeks ranging from $ 4500 to $ 8000. He could not give me a final number. I WOULD NEVER GO TO THIS SHOP AND I WOULD NEVER RECOMMEND ANYONE TO DO SO !!! DO NOT waste your time with this mediocre shop. There are much better shops who will take care of all your needs for a much better price and treat you amazing.

First off, I am a mechanic, I’ve owned my own shop, and I track my cars.
I don’t do any paint or body work myself so when I wrecked my car I knew it would be best to trust another shop to do the repairs.
Blake’s did an amazing job with the paint work, they replaced parts that they were not required to which was nice.
The reason I rated them two stars is because my car sustained suspension damage which required replacing the engine cradle. After three weeks I had lost two lug nuts because they didn’t torque them down, which is common practice and should be done for safety all the time. They replaced the lug nuts, but cross threaded one of them which caused the stud to snap off. Again they fixed it, but it’s still a safety issue.
After that I decided I wouldn’t bring the car back because their techs don’t seem to be competent to me, if they can’t do basic things that should be done for MY SAFETY then ill take care of it myself.
I decided to write this review because a few days ago the mounting bolt for my brake caliper fell off, again because it was not torqued properly. To me this is not a huge issue, it makes a loud noise and scared the he*l out of me but I was able to fix it myself the next day. I left a message with Blake’s that night and called my insurance company to file a complaint.
I will never recommend this shop unless it is for paint work only.
The paint was awesome, but there were far too many safety issues for me to advise anyone to go there for anything mechanical.

The folks here are extremely helpful and efficient! I’ve brought my car here twice and each time they went over and above the call to provide excellent service and incredible value! I hope you never get in a wreck, but if you do, I highly recommend this shop!

Has a Wine Cellar.

I have to give them a five star rating. They were very nice and were able to get me in right away (I was on a time crunch). Even thought it was a small fix, they took great care of me and it looks great. Recommend them to anyone!

I have the occasion to use them twice and they have always done a superb job.

This is my second experience with Blake’s in RP, and I am completely satisfied with the service and the repair work. There was a minor issue when I got my car home, but it was taken car of promptly. My compliments and my thanks to Bud and staff — they make a stressful situation bearable.

Great service and flexible to your needs!
Had some undercarriage work done on my 2007 Honda Civic and it was going to take a few days for repairs. My insurance didn’t cover rental cars, but Blake’s shuttled me to Hertz and paid for my rental car. When it came time to pick my car up, I didn’t get off work until after Blake’s closed, so they drove my key to Hertz and Hertz shuttled me back to Blake’s where I was able to pick my car up. The whole Blake’s/Hertz team really went out of their way for me.
In addition, they gave me daily repair updates and completely cleaned my exterior and interior along with floor mats – I was not expecting such a complete level of service. My wife and I will always use Blake’s in Rohnert Park as our body shop.

Had my 2008 chevy impala repaired here. The customer service was top notch and the repairs were great. Thanks to Ben and staff

Had my 2002 Honda Civic Si fixed here and Chuck was my facilitator. He has worked on my vehicle once before when I was hit by a Domino’s Pizza manager rushing into a Bank parking lot, and I gave them an extra $ 1,200 to order and install the HFP kit on the Si…
TURNED OUT AMAZING! But, of course, someone had to hit it again, and Chuck was there to make sure the KIT got fixed as well as the Car, as I had it installed at a factory authorized shop (Blake’s), it is as if it was on the car on the showroom floor and protected as such.
ON comes another HITTER, and now it is damaged once again!!! Already scheduled my Tues. appt. at Blake’s for an accident that happened on Sunday, «10÷10÷10»
The good news is I have well changed my driving habits for some time and haven’t been found in fault of an accident in 6 years now counting.
Chuck will get the call once again to fix my car because I know he will show the care and attention the Car & the HFP KIT come out looking like the compliment grabber that we have built together!
Chuck has saved me on more than one occasion and I have the highest recommendation for Chuck and the folks at Blake’s, as they have stepped up to the plate to pay to keep me when necessary, and I cannot continue to praise their abilities enough!
THIS PLACE IS THE BEST. PERIOD.

They did a nice job fixing my car.
I had to take it back to have it repainted after i noticed some funny marks in the paint… they made it right with a smile
Used them a second time for detail work…
Nice work guys.
They stand behind their work… good stuff.
Later had another car detailed… excellent. they fit me in last minute for the weekend and made me and my car look better for the occasion.