Bank of America

My review is just for Anthony Garcia, Personal Banker. My husband and I were pleasantly surprised To deal with Mr. Garcia. He works at the Rohnert Park B of A. He was welcoming, personable, and extremely knowledgeable and helpful. He knew exactly how to deal with our concerns. We left the bank happy, and with his card. If we ever need help again, Anthony is our guy!

Nick S. provided excellent personal banking service resolved my issue with precision & courtesy.

The ATM froze after I deposited a check almost a week ago. They said inside the don’t have access to getting my check out and I had to call a 800 number. They said it will probably get deposited a day late and here it is almost a week later and it’s not deposited still. Basically lost somewhere, thanks B of A

«I hate so much about the things that you choose to be.»
I hate Bank of America like Michael Scott hates Toby. Seriously. I don’t even know where to start. When I tried to leave, it took MONTHS and at least four phone calls before I got someone to actually close my account and send me a check. That’s right, it took MONTHS for me to receive my OWN money from this «bank.» (I would have gone in myself but I moved somewhere where there is no B of A, thank GOD).
And don’t even TRY to call their customer service line. I’m pretty sure they employ preschoolers, but then that would be offending the intelligence of toddlers. Unfortunately, bad reviews don’t put a national bank out of business, but not keeping your money here helps.
Do yourself a favor.
Do. Not. Bank. Here.
P. S. They charge $ 14 for a checking account. I don’t think the outrageousness of this needs an explanation.

Only gave this place one star because they have an ATM and a location. Wouldn’t provide a service that every other B of A provides. Bullshit

The ENTIRE POINT of having a Merchant Teller is so businesses don’t have to wait in the notoriously-​long regular line found in most BofAs. There were 8 people in the regular line, and when I walked up to the Merchant Teller, they put up the chain and told me they had to «help the other customers.» By the time I reached the end of that line, they had opened up the Merchant Line again! Can’t say I’d recommend them to any business.
I might add that while I was standing in line, I downloaded the Unilocal app, created a Unilocal account, and posted this review.

My experiences and opinion of Bank of America just keeps getting worse!
Yesterday I came in with a large check to cash and then to use the cash money to make my mortgage and home equity monthly payments and keep some cash. I’ve been doing this for almost two years now. Well they said «the computer» will no longer allow them to do this for me. The Branch Manager was called to the teller to see if she could do anything. Apparently no one at a branch has any power to override what the computer says anymore… so they say.
So I went over to my other bank, Chase, and they took care of me promptly and kindly. I have only been a Chase customer for just over 3 years, without the track record and profit generation of 35 years like at BofA… and Chase cashed my check! Then I went back to BofA with cash to make my mortgage and home equity payments.
Bank of America has become a bunch of losers!
I may lower my rating to 0 Stars if this keeps up BofA!
Update 0005

AWFUL!
My issue was not resolved by the teller, woman at a desk, or manager.
SO, I left and called customer service. I don’t even believe them when they say, «the computer wont allow it»
Basically, the worst bank ever because they do not care about you, they just want your money.