Valvoline Instant Oil Change

Super fast, friendly and professional service and they do brakes cheaper than anyone else!

I have had a wonderful experience working with these fine folks!
About 5 years ago I had a very bad experience with this location. However, they got a new manager in 2013 and their service is fantastic now. They helped me in a time of crises and are very friendly.
Bonus: They have female mechanics. I have been supporting male mechanics my entire life, so it’s great to be able to support female mechanics as well.
Thanks for all of your great work! I will definitely be giving these folks my business.

Guys and Gals here are awesome! My Prius has been getting serviced here all year long, like any other retail establishment there is always an opportunity for add on sales the difference is they show you the dirty air filter or tire wear patterns. Keep up the amazing work see you all in 3,000 miles!

I had a couple of problems with the first vehicle I took to this shop but was willing to overlook human error.
Then I started taking a second vehicle. First, they lied to me and told me my vehicle HAD to have synthetic oil. I wish I hadn’t been pressured because I would have realized my car DID NOT come from the FACTORY with synthetic oil. Obviously if it HAD to have it, it would have come off the line that way.
Secondly, they replaced a shield backwards on the bottom of the car. I didn’t know it until I go on the freeway and it sounded as if the bottom of the car was going to fall out. I took it back to the shop immediately, they told me some screws were missing and it was damaged when they removed it. A good business would have told me there was a problem under my car before I left. Smarter still, you would note problems discussed with a customer on their receipt.
When I had the shield replaced, while it was on a lift, it was very clear the shield was on backwards. That was the problem. The techs put it on backwards and then blamed it on someone else. Lie #2 that I know of.
Shady, shady, shady. I will absolutely not return to this shop to have my oil changed. It’s guys like this that give everyone who works on cars a bad name. I contacted Valvoline and they completely brushed it off and stated my complaint was forwarded to the «independent» shop. I have never heard another thing from any of them even after I made an attempt to follow up.