Disappointed in the French Dip. Heard its great and not up to par. French Fries were limp, and tasteless. Should have done the burger. Wife said her flatbread was good. Live and learn.
D. Y.
Classificação do local: 1 Rocky River, OH
Friday evening was the first and last visit for myself and my boyfriend. It started with the host attempting to seat us at a table right next to the speaker while a band was playing quite loudly. We requested another table, so we were then seated at a high table near the bar. It was so dark that we had to use the flashlight on our cell to read the menu, as well as it was still so loud that we could not hear one another trying to converse at the small table. Our server made us feel as if she was annoyed by our presence and was not very attentive. In fact, she was blatantly rude. We would have said something to the manager, but he was also not attentive. He did not ask how everything was, nor did he offer to clear our plates as he passed our table several times, so we will call corporate to file a complaint instead. I wish I could say that the food made up for the lack of service, but it did not. It was not bad, but it wasn’t great. Certainly not worth returning.
Lynn F.
Classificação do local: 2 Lakewood, OH
Burntwood used to be really good, but I think they’ve gone downhill in the last couple years. We made reservations for our group and were quickly seated upon arrival. Everyone was friendly and the service was pretty good. The meal was kind-of like the name of that old movie, ‘The Good, The Bad and The Ugly.‘ The good– I had a side salad that was pretty tasty, although it was a little overdressed. I can overlook the slight soppiness because the flavors were decent. Lobster bisque– Also good, no complaints, it was a decent bowl of soup. The bad– My husband got a burger of which I took a bite. To me, it tasted dry and bland, but I didn’t say anything. When we left, I asked how he liked his burger. His exact response: «It sucked. I’d never go back.» The Ugly– I ordered a margherita flatbread. It arrived and, I kid you not, there were *maybe* two pieces of basil torn into 4 pieces, a smattering of mozzarella cheese, and the most anemic looking tomatoes ever to see the light of day. It was dry as all get-out and the flatbread itself was like cardboard. In fact, I believe cardboard would have tasted better. The whole thing was bland. The cheese didn’t even have any flavor. It’s cheese! I mean, how do you have cheese with no flavor??? My husband tried it and said, ‘This is horrible. How do you even serve this to people?’ **In the other reviews I saw someone posted a picture of a really good looking margherita pizza. This made me really angry, food angry(and who likes to be angry about food?) because mine looked NOTHING like the tasty one in that picture. Mine looks like it came from hell’s kitchen. And I don’t mean the show. If you’re going to put something on your menu, there needs to be consistency from one plate to another.
Jon C.
Classificação do local: 4 Cleveland, OH
Friendly bar backs… a big bonus. Good food and beer selection. …what’s not to like.
Kirsten G.
Classificação do local: 5 Painesville, OH
This is one of my top five favorite places in Cleveland. With house infused cocktails that rotate seasonally and a warm atmosphere I tell everyone on the west side to stop in. My favorite cocktail would be the pear of cucs. The food is amazing great entrees. Live music sometimes, awesome happy hour and great staff. I have not loved something server was happy to make it right and manager always stops by to check in.
Sheena W.
Classificação do local: 4 Rocky River, OH
Not sure why I haven’t checked this place out before, but I was mostly satisfied with what I got and will be back to try more! Here is the lowdown: Tavern Tater Tots($ 10) — homemade round tots with an artichoke fondue. Not bad, but I was unimpressed as this dish seemed plain to me and I would probably not get it again. Blackened Shrimp Tacos($ 12) — You get three in an order and they aren’t very big, but they tasted good. Avocado Chicken Flatbread($ 12) — They did a bad job of evenly putting the toppings on, but this was pretty tasty and I would definitely get it again. I got the food to-go so I can’t really speak too much on this, but the place seemed clean and the bartender was friendly. There are some other tasty sounding items on the menu that I want to try, and the appetizers are all half off during happy hour so definitely a great deal if you are looking to try a couple things. I will be back!
Sophie R.
Classificação do local: 1 North Olmsted, OH
This place is awful. Service is awful, food is over priced and not good quality. Orders a conways and got an IPA but they told us it was conways. Will never go back. I don’t understand how people like this place
Shikhana N.
Classificação do local: 4 Lakewood, OH
The first time I visited BWT back in early September I was with a group of 8 for Saturday brunch and was hungover so I only ordered toast and eggs. My friends got eggs Benedict with prime rib, salmon and breakfast burritos and said it was all very delicious. But the real reason we came to nurse our hangovers here was because of the Bloody Mary bar. But when we found out that mimosas(orange, pineapple or grapefruit) were only $ 5, we forgot all about the Bloody Mary bar. Service was ok but then again anyone giving you food and mimosas when hungover can’t be terrible. So I went back to BWT this afternoon sober and hungry. I went around 2pm, before happy hour and the place was just about dead, although there were a few people like myself scattered about the bar and at a few tables. The first thing j noticed when I sat down was the swarm of fruit flies around the beer taps. Since I’ve worked in many bars and restaurants, it didn’t keep me from my food. But a few well placed cups of vinegar with holes poked into the covering Saran Wrap can help without the need for chemicals. I ordered two Strongbow and the signature burger. The Strongbow was $ 7 and I felt that was a bit over priced even for draft. The burger was great; juicy and not over cooked and the fries were ok. I actually don’t mind the fries in the paper bag because that lets me know that my oration will be the same size every time. I was very content with my quiet lunch. I would suggest give this place a try, even if it’s only for the $ 5 mimosas at Saturday and Sunday brunch.
Cheeseburger M.
Classificação do local: 3 Hudson, OH
Hello everyone– Good to see you’ve made it! Well. Hello. So. Hey. Anyway, there’s areas of the bar that go up to your chin so if you like really strange eating/drinking situations this is your kinda place. Also, there was flowers on the bar and I felt that was slightly inappropriate. And they were red roses, which I feel is slightly out of season. Really, I’m perturbed because no one offered me a flower. Also(2nd also), the menu lacked emojis. I don’t read good so it would be easier to read emojis. This was discriminating. You may be thinking well this review lacks emojis. You would be right UNTILLRIGHTNOW I got a pretty tasty chicken sandwich and the bartender was coo, Unilocal
Rex B.
Classificação do local: 2 New Orleans, LA
When I come into an establishment and I’m about to spend my hard earned money I deserve excellent service and great food. Server was friendly but spent lots of time mingling with her friends(even sat at their table and nibbled off someone’s plate). She seemed more occupied of taking my order and running back over with her friends. My food was COLD, I mean like REALCOLD. WHY? I’m not impressed one bit with this place! Totally unimpressed!
Ciara S.
Classificação do local: 2 Lakewood, OH
Some of my friends told me about this place. They always rave about it, so I decided to take my parents here for our weekly lunch date. NOTIMPRESSED! Things I liked: 1. The atmosphere. 2. The patio. Things I disliked: 1. Service sucked. When the lady brought our food out, she was staring at the food and then our faces like she was trying to figure out who got what. I told her which one was mine then started to tell her which one was my dad and moms, she snapped at me and said«I know». Not cool. Once we got our food, we only saw the waiter once. I actually had to get up and go to the bar to get a refill of my water. The waiter saw that and tried to explain he had a lot of tables in the back. I took a peak at the back, not a lot. Honestly I don’t care, you should be able to handle«a lot» of tables. If you can’t least have a personality and not act like a robot. 2. The French fries were so salty. You had to drink water after every fry to wash the salt down. 3. The center pieces of the table were tacky. I posted a pic of them. Food wasn’t bad. It was alright. I just got a basic cheeseburger, and my folks got the egg burger. We came during the lunch menu. Maybe I’ll try and come again for dinner and see if I get better service and food I wanna rave about.
Cara L.
Classificação do local: 4 Cleveland, OH
I am such a fan of their Happy Hour that I went two days in a row! During summertime I get off work at 3pm and surprisingly enough it is hard to find restaurants that are open that early let alone a happy hour that starts at 3! The deal is ½ off all appetizers and flat breads, $ 5 cocktails, $ 4 house wines and $ 3 bottles. If you think you need a salad with your flat bread you are wrong. The flat bread is big enough to eat and take home some leftovers all for a happy hour price of $ 6! The first night I went I opted for the Blackened Shrimp Tacos– Great decision! They packed so much punch in flavor! They are on the smaller side but you get 3 and I was full. The second night I ordered the Tuna Nachos! Get the Tuna Nachos! I was so impressed since I was not at a seafood or sushi restaurant. I’ve wanted those nachos everyday since! Make sure you check it out!
John B.
Classificação do local: 3 Kent, OH
Service was mediocre, fruit flies enjoyed my drink as much as me. Good thing the waitress found it amusing. Food was good. Could have been larger portions considering the price. We had tavern chips, very good. but small quantity, steak salad was good, had shrimp tacos. … would have loved them as a main course on the menu with a few more.
Katie M.
Classificação do local: 4 Cleveland, OH
I’ve only been here once, but am going to throw up a review anyway. We went to Burntwood recently and had some excellent cocktails and ordered apps to share. The 3 items we had were excellent. I LOVED the tuna nachos and blackened shrimp tacos. We also had the zucchini frites, which were great but the quantity served could have been larger. there wasn’t anything else on the menu that I was interested to try, and it looked kind of $$$ for the entrees. I’d go back for apps and drinks, and maybe to try a burger or something. If you ride your bicycle there on a Tuesday, I think they offer a discount.
Jon L.
Classificação do local: 3 Columbus, OH
Service was real slow. A+ for the fish and chips– burger was ordered medium came out well done. Chopped salad was weak. Server was friendly– overall timing was off, drinks and food slow to arrive. Just an ok experience. Will probably give it another try, but not anytime soon.
Cami T.
Classificação do local: 5 Cleveland, OH
I’m surprised by the mediocre reviews. I was actually pleasantly surprised when I went to Burntwood. They have a wide selection of beers, although our waitress wasn’t as well versed in them as I would have liked to have seen. For our meal, we ordered the hummus tray which had a nice selection of pitas(including a cheese crusted which went over very well) and vegetables. I was happy with the taste and sometimes I can be a bit over picky with my hummus options. I had the Salmon option. The salmon was done perfectly and complimented nicely with the sauce and sides. Overall a pretty healthy option. Others at the table were happy with their meals. The burger was rated«A+» by my fiancé and though he was originally a little disappointed with the size, it turned out to be «just right» so he left full but not too full. Good atmosphere. Good side room for parties. Overall I really liked it and I think it’s the perfect date spot(make note — Clevelanders!) because it’s got a lot of universal appeal.
Liz C.
Classificação do local: 3 Cleveland, OH
Located in the center of the hub of some of Rocky River’s best restaurants I had to try it out after hearing pretty good things. The ambiance is warming and inviting with its rustic interior. My wait was short but my server seemed to be running behind on my table along with a few surrounding patrons, although he was extremely kind. I started off with the calamari which unfortunately came out lukewarm to say the least. Although the calamari was lackluster, I then indulged in a flatbread margarita pizza which was fairly good. The guest I was with was thrilled with their Tavern Dip and I think we both agreed that the drink menu was exceptional including their Bloody Mary bar that is offered only on Saturday and Sunday’s(Blood Mary bars seem to be an ongoing trend lately).
Aubree B.
Classificação do local: 4 Rocky River, OH
I was salty at first for Burntwood taking the spot of The Pub, since I used to play trivia there on a weekly basis. Living within a mile of the restaurant and hearing people sing its praise made it hard to resist. Quesadillas happen to be one of my favorite things– melty, cheesy, spiciness, rolled up in a crisp tortilla? Hells yea. I’ll never forget my first time at dining here, when the waiter brought me the Burntwood quesadilla for the first time… 4 egg roll shaped towers standing straight up on my plate like a city skyline. One bite of their playful quesadilla roll-ups made my tummy smile. Since then, I’ve gone back for many a meal, including my company Christmas dinner and(possibly hung over) Sunday brunches. I would pass on their flatbreads. They are simple underwhelming. Their sandwiches, sweet potato fries, and brunch options are the bees knees. I don’t typically like tomato juice or Bloody Mary’s, but my boyfriend and I love creating our own spicy elixirs at their Bloody Mary bar! They have a few house-infused vodkas to choose from. They also have a variety of mimosas(grapefruit being my fave).
George S.
Classificação do local: 4 Cleveland, OH
So, I heard that the Burntwood in Rocky River was a chain place, and that struck me as odd, because the place has some unique style. My wife and I stopped by on the recommendation of a co-worker, and I have to say that I was pleasantly surprised. The ambiance of the place is woody, dark and comfy, a place that you can take someone to for a first date or you spouse out to have a drink and a snack and both will feel relaxed and enjoyable. They have a very generous and creative drink menu, and the food we had was good. We came just at their«happy hour» which was from about 4 to 6, during which certain beers and small plates were half-off, so we indulged. They make some killer wings and sauces, some interesting shrimp tacos and other tasty treats.(BTW, I heartily recommend the happy hour, just to get a good and well-priced overview of what they have:) Now, they are a bit pricey in the normal time frame, but if you want to impress, it’s a place to take people to talk, nosh and relax. We also had great service and the manager even stopped by to make some recommendations. I was very pleased by the experience, and I didn’t feel like I got burnt in the Burntwood:)
Annie D.
Classificação do local: 3 Cleveland, OH
This place is nice but the food is so-so. We came here on a Sunday for brunch and sat on the patio. It wasn’t very crowded but for some reason our food took forever to come out. Our waitress didn’t check on us much either. The tater tots were really good and were basically like mashed potato balls. That was a plus. I had the grilled chicken sandwich and was disappointed that it was just served on regular toast. A bun would have been better. The cost is average. Decent spot, probably won’t come back though.