Quality Inn

Went here as a tiny get away for my anniversary. I was suppossed to stay the weekend and check-​out Sunday. Not so, this was the worst experience I have ever had at a hotel. First of all there was jumping and screaming and doors slamming all night till well after 3 am. At about 7am something woke me from my sleep to find a centipede crawling on the bed. Needless to say I jumped up and woke my husband so we could leave. Then the cable goes out. As I’m walking out the door there was another bug. So very disgusting. Then I go to the front desk only to be told they can’t issue a refund for the night I am not staying I have to go through
since I booked with them. I tell her no my card was swiped here. So I call
and they inform me they get no money the hotel has to refund. I go back in to tell her and she’s like well our systems are down so when they come back up I will call you. It has been 7 hours and I have not gotten a phone call. Monday where are you corporate it will be.

The 4 stars are for the service we received. Christina at the desk went above and beyond. She was extremely helpful. The room was average, the pillows terrible, the room needed some attention and the pool was closed.
Breakfast was surprisingly ample. A great selection of options. All looked well prepared and pleasing.

Fist time I stopped here from Boston to Florida was very nice, nice hot breakfast in the morning.. but today I stopped from florida to Boston I couldn’t stay cause they didn’t have hot water.
Too bed… cause was very nice the 1 time. :(

Very friendly staff. Easy access from 95 but probably the worst quality inn I have ever stayed at as far as room quality! I had a damaged towel holder in the bathroom, the carpet was stained by the beds and the tub wall surround was cracked, screwed back in place and sealed with caulk!

Three stories, elevator, exterior entrances on floors 1 and 2, interior entrance on floor 3.
This property was originally a Fairfield Inn, when it promoted itself as an economy hotel.
Rooms are not spacious. My room had a king bed, chair w ottoman, and desk, which definitely filled the room. Wifi worked well, as did the heat, which someone had left full blast and took several hours to get the small room comfortable. TV was HD but had an very slow start, difficult to change channels, and an image what wasn’t 100% sharp.
Bed was comfortable, and the price is budget friendly.

We stayed here on our way up from Florida for a quick nights rest. For the price, the room was good and breakfast was great, but there were some small flaws such as chipping paint on the walls and the desk chair being old and worn down. Also, when we entered the room it was incredibly cold and it took about 5 mins to get it back to a comfortable temperature. But overall, it was a good stop over hotel for the price.

We travel with pets so this Choice hotel chain ranks at the top of our list… and in the past we have had pretty good luck here with adequate rooms for the price (and low pet fee), very clean linen, sheets, and comfortable beds… well this all fell apart here at our stay in Rocky Mount, NC
We requested a cot for my son but there was no way this was going to fit in this extra small room without some serious fire hazard so we returned this (they did not charge me). The rugs were very worn down, wallpaper needing replacement, lighting was minimal, tv was from the 80s, bleach stains on the bedspread (as well as hair), the AC barely kept the room cool.
The real horror came in the morning… our dear son found small spiders crawling across the bed sheets… and my wife found a big creapy crawling centipede on the ceiling… Breakfast was considered above average for this type of chain until a cock roach fell into my daughters yogurt!!!
Positives… the internet was good… and yes… I got in a good hot shower to wash away the creepiness… also our checkout was in RECORD time so we could be on the road sooner… also there is a Krispie Kreme down the street… Also reminds me to check Unilocal and other sites before trusting the «name brand»