Silas Deane Auto

Stopped in on a Friday night, just before closing time. I was worried because my tire maintenance light went on and I wasn’t sure if I would make it home. They were great checking my tire pressures and making sure nothing was wrong before sending me on my way. Didn’t ask me to pay, so the least I can do is write a good review!

decided to go here because of the few Unilocal reviews and close proximity. the staff were very nice. one of them drove me home while i left my car there to be worked on. plenty of parking in their lot. nice reception area with couches and magazines.
my car was done by the end of the day, which was nice. they called me at each step to let me know what’s wrong with my car and ask what i wanted to do. i respect that a lot. there was only 1 thing that ticked me off. they diagnosed my car and thought the thermostat was the problem, so they replaced that. it turns out that was NOT the problem! so they had to replace the sensor. basically, i paid double the price when only 1 thing needed to be done, which was unfortunate.

As noted by others, Silas Deane Auto is home to some super nice people. I had a situation come up suddenly on my car and though I had no appointment (this is a busy professional garage, not a 10 minute oil change shop) they let me drop it off first thing Saturday morning and managed to work me in. This shop is very clean and in a good location. While their hourly charge is about normal for a good shop in the area (posted on their wall at 100/​hr) they definitely did not jack me with excessive hours and I walked away feeling like I was treated very well and charged more than fairly. They also did some diagnostics without charge, which I did not expect. I live nearby and have an older car, and I’m pretty sure I’ll be seeing these guys again. I would not hesitate to send friends to this place.

Rob (and owner Sean/​Shawn) really helped me out. My car went into «limp mode» and check engine light came on while driving on the highway (84 I think) as I was driving to PA. I exited the highway and Silas Deane auto was just a few hundred feet away. I asked them to check the codes to see if it was what my friends suspected — I had commented on it all on a FB chat. They checked the codes, and then tried to get the part that evening to fix it. unfortunately, it was a bit too late for that, but they offered to fix it first thing the next day if I could stay over. I ended up calling a tow since I had AAA premium and it would be free, they let me hang out until the shop closed at 6:00. then Rob said if the truck didn’t show or whatever, to call the ship first thing and they would pick up the part and get it done.
Really great crew, honest, and obviously willing to help out even if you have to just «walk in». The lounge is really nice with a Kuerig type machine, little fridge with some free drinks, TV and free WifI.
If I lived around here, I would definitely take my car to these guys!

I cannot say enough good about this shop!
I was literally 40 miles into an 800 mile trip when my car started making a terrible noise. I pulled off the highway and found Silas Deane Auto — I was recommended by the gas station up the street.
I explained my situation and within minutes they had the car up on the lift and had diagnosed the problem (a broken shock mount and some ball joints that were seriously dangerous (I didn’t realize they were so bad…)). Even though the shop was supposed to close the owner stayed and fixed everything himself — he was there for over 2 hours after closing, working on my car. We got out of there at 8 PM and on our way — made the rest of our trip safely, the car felt much better! :)
The waiting room is small but clean, with a nice couch and chairs, cable, wifi, free coffee & cocoa & juice. The shop is conveniently located right off of 91 on Silas Deane Highway — it was only 3 blocks or so from the exit. The parking lot is well labeled and has plenty of parking.
Everyone I spoke to, Shaun (the owner) and Rob (office manager?) and another guy (sorry I forgot his name!) were super helpful — friendly, personable, and just plain kind.
I wish I lived closer — I would bring my car back there any time.

Clean shop, friendly staff and very Knowledgeable.
Fair prices, how can you beat $ 19.99 oil and filter with a tire rotation…
Shaun and Rob will take care of you.
They do everything from oil changes to alignments and remote starter with alarms, etc.
They even sell tires. One stop shop.
Deff worth the trip to check them out.