Valvoline Express Care

Rockwall, Estados Unidos

2.8

13 avaliações

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Telefone
+1 972-772-2888
Site:
www.expresscare.com
Endereço:
2325 S Goliad St, Rockwall, TX, 75032
Categorias:
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Hoje

Hoje –
Horário local (Rockwall) 17:11 domingo, 22 de junho de 2025

Horário de funcionamento

segunda-feira 8:00 – 18:00
terça-feira 8:00 – 18:00
quarta-feira 8:00 – 18:00
quinta-feira 8:00 – 18:00
sexta-feira 8:00 – 18:00
sábado 8:00 – 16:00
domingo –

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13 avaliações para Valvoline Express Care

Não exige registro
Classificação do local: 1
Rockwall, TX
No customer service. I ask my wife to meet me at their store so I could drop my car off for service. When sh pulled in they came to her car and ask if they could help her. She stated she was waiting for me because I was dropping my car off for service. They said she needed to move because those spaces were for customers. She said yes my husband is the the customer. They said she needed to move. Finally as she is in near tears she moves. As I pulled in there were about 6 empty spaces. Needless to say I did not drop my car off, nor will I ever. Rockwall has better and deserves better.
Classificação do local: 1
Del Rio, TX
After reading the reviews I figured this would be the place to go for and oil change and inspection. The service is extremely slow, the workers are incredibly lazy, and there lacks organization. There are a lot better places around the Rockwall area. Don’t waste your time here!
Classificação do local: 5
Rockwall, TX
Honest and great people here as well as great service! Have been coming here for years and have not been dissapointed yet!
Our cars always come out nice and clean afterwards. When our daughter was having problems with her car Marlin went the extra mile to make sure it was running good!
Classificação do local: 2
Rockwall, TX
I went to get an inspection on my vehicle and the guy says put your keys on the dash with you insurance like it was no problem. I waited over 30 minutes and the car hadn’t been touched. I walked out to see what was the problem and the guy said that I was next in line. There was no car in the inspection bay and there were a lot of employees standing around. When I go to a place and it is going to take a long time to get service I expect someone to say «its going to be some time before we can get to you» instead of wasting my time in a waiting room. Just a little common courtesy is what I expected and I got none. I will not go back to this place and I will discourage anyone that asks me about an oil change not to use them.
Classificação do local: 5
Rockwall, TX
Love this place. Very friendly! They greet you at your car and have a nice, clean customer seating area. I also like how they come in and explain what they are doing. No pressure sales either.
Classificação do local: 5
Rockwall, TX
Great place to take kids while you wait for oil change. Toys and books for kids to play with. Marlyn is helpful, friendly, and fast. State inspections are also quick! They don’t seem to try to sell you anything you don’t need.
Classificação do local: 1
Rockwall, TX
I’ve used this facility a number of times for my inspections. Today I needed an inspection and a last minute oil change after a long road trip. Since they don’t carry my manufacturer’s recommended brand which I’ve used since new, I brought along my own with a filter. After I informed the manager of the service I required, she stated they will NOT use oil or filter a customer provides!
I should have left at that point but figured I’ll get the inspection now and have my dealer change the oil next weekend.
When I returned for my car I was informed it failed inspection due to window tint?! I informed the manager she passed this car the last three years and now they won’t with the same tint it’s always had⁉
At that point I paid the 40.00 for wasting my time and had the inspection and oil service (with my oil and filter) done down the street.
Classificação do local: 5
Rockwall, TX
Not sure about all the bad reviews. All I can give is my experience.
Owner and staff were very friendly. I was in and out in less than 30 minutes. They seem to be very efficient.
Classificação do local: 5
Rockwall, TX
Marilyn and Barbara are great, the staff is polite, and the service is fast. Only place i know where I haven’t once been pressured into something I do not need (I’ve been going here 3 years and drive a lot). While the have a little higher prices than places like Firestone they are using Valvoline oil not Kendall. Forget the people giving one star these guys are great!
Classificação do local: 3
Rockwall, TX
I usually only get oil changes here, but now after reading some of the other reviews, I’m a little afraid to go back! I’ve never had any problems, but their prices are steep ($ 45 for an oil change).
Classificação do local: 1
Rockwall, TX
Please don’t go here. I have an old truck I keep around for house and garden work. I do take care of it so I went for engine and tranny oil changes plus other things needed. Charged for tranny fluid change, wiper replacement, air filter replacement. Got home and realized he did none, swears he did. Lawyer is more than the parts so I did them myself.
They are a 15 watt bulb in a 100 watt room!
Classificação do local: 1
Rockwall, TX
This Marlin guy damaged my car to the tune of 8 $ 841.00 while I watched him. He couldn’t figure out how to get the air filter housing on and off and broke pieces off it. Then he tried to tell Dusty at rockwall Toyota that one of his employees did it which is a complete lie. He refuses to pay for the damage to my 2011 Toyota Venza. I’ve had to hire a lawyer. He did tell me he could super glue the housing back together! No lie. This man is so wrong on so many levels.
Classificação do local: 1
Dallas, TX
Wanted to get my oil changed here. I thought it would be fast and convenient. I drive a little 4 cylinder Kia; it’s a small car. They wanted $ 40.
As the 1 star rating indicates, «Eek! Me thinks not.»
I have a coupon for an $ 18 oil change and tire rotation from Firestone. I felt too lazy to print it out (because I’m out of toner), but suddenly I’m very inspired.