Rockwall Heating and Air

Couldn’t ask for better service. My AC went out during the late evening 0n 6−26−16. I called Rockwall Heating and Air that night and a HVAC Tech Paul called and arrived early the next afternoon. Paul had my unit up and running in what I consider no time at all. Excellent service and professionalism. I would like to highly recommend this Co. for any HVAC needs.

Not a good experience to say the least. The techs came out over a two year period under our home warranty and on each occasion charged for «leaked» freon. When asked about fixing the leak, we were NEVER given an answer. On the last two service calls, they insisted we needed a new A/​C unit, which was found out to be completely untrue after demanding another company from our warranty service. Only the fan motor needed to be replaced, a $ 60 service call. Typical scam artists but common in this industry. Buyer BEWARE!!!

The team at Rockwall Heating and Air are exceptional. On a recent visit to Dallas my parent 40 year old HVAC system went to the great AC bone yard in the sky. Shawn, a sales team member, came out on a SUNDAY to assess and provide a quote for replacement. Between the credits, 18 months zero interest, 2 year service plan and 10 years parts and labor — they were $ 1500 – 2000 cheaper than their nearest competitor. Even better, since I was leaving on Tuesday, they installed the entire system the next day (Monday)! The installation team was top notch. They removed the old system and reconfigured the space for to create a cleaner more efficient set up. They earned every penny working in a very cramp and confined space. On top of all of this, they were friendly, easy to deal with and left the area completely clean. The carrier system they installed is working brilliantly. I highly recommend this company to anyone looking for outstanding, friendly service, high quality equipment and installation and competitive pricing. Well done Rockwall Heating and Air!

I had another HVAC company that I had been using tell me that I needed 4000.00 in equipment replaced. A friend told me to call Rock wall Heat and Air for a 2^nd opinion.
They came out and did a bunch of work to my HVAC and the bill was 842.00. My Ac is running so much more efficiently! They even check ed back in with me to make sure all was well… They are so honest, reliable, and trustworthy.

AWESOME Service! i called to get their first available appointment (called at 3pm) which was the next day around noon. In any normal situation that would have been ideal but I happen to have plans and needed to be gone by then. I told them I would need to find someone who could come out sooner but thanks.
While I was talking to a competitor who also couldn’t get out any sooner, the owner called me and said he could have someone come out within a few hours to at least look at it so they could order any parts that might be needed today.
Within an hour not only was there a very nice technician at my house, within 15 mins he had not only discovered the issue, had the part on hand, and fixed it… he also replaced my attic light for me! :)
Price was much better than anyone else I called. Thank you again for saving my day/​night/​week!
Would deff recommend to anyone else!

I had Rockwall AC clean my coils. They were very professional and reasonable for pricing. My AC is now so cold I have to turn it down at night. Call them they are worth it :)