Luxury Nail and Spa

Kim is great at filing and painting (I got gel but only giving 4 stars because the atmosphere is awful. Bright fluorescent lights and not relaxing at all!

I usually go here because of my mom. Last time I am sure.
Yesterday I went for a refill and to repair two broken nails (acrylic was partially on). Usually I don’t like to take off the acrylic at home but I’m glad I got one off.
When I sat down (the owner) took one of my broken nails and took another nail to try and take off the broken acrylic! I thought my nail bed was going to bleed. She then proceeded to file it down instead.
I then had to move to a different chair so someone else could finish my set. She started to file on my other nails. Almost making my other nail bed bleed!
By the time she was toward the end the owner returned to file my hands as the other was doing the «clean up» filing (before polish). My fingers are starting to burn because she is cutting me. I try to pull away and she said not to bc she’d cut me… I was already cut and started to bleed!
She sent me to go wash my hands and they just burned and hurt so bad. I applied pressure and washed with cold water and soap.
When I came back to my chair she says oh I cut you, you must have moved. She painted my nails and told me what I had to pay. I told her okay I need to wait until my hands are dry.
She did not want to wait! She dug in my purse and got my wallet out so I could pay right away!!! This has NEVER happened to me before ever!!! My nails weren’t even DRY!!!
I didn’t tip I just paid and got in my car. I was so mad!
Everything was awful my nails are thin and have started to chip on the sides… yay solar acrylic powder that is supposed to «last longer»

Just left and nails look awful. First they did not want two different people doing my nails but then conceded. My gel manicure was essentially a polish change and one I know will peel in less than two days and my pedicure was pretty much the same. The lady that did the pedicure did a terrible job with the polish. I wasted over an hour and over $ 64.00 to have to get my nails redone somewhere else. Frustrating!

My favorite place to have my nails done! Kim has been doing my nails since the doors opened. Clean and neat! Beautiful

If I could give 0 stars, I would. Honestly! It was THAT bad. I have no idea how they have stayed in business!
I’ll start with the pros because there aren’t many of those.
1. They got my friend and I in really fast for both manis and pedis. We walked in with no appointment and they immediately sat us at a chair. On a Saturday, there was barely anyone there.
2. My nails look good (shellac) despite the service and attitude that I will get to later.
3. Shellac was offered in many OPI colors that I was familiar with.
And now for the cons. Oh boy!
1. This is one of those places that they will do your hands and feet at the exact same time as fast as they can to get you out of there. There will be no relaxation, talking to your friend or even accepting a phone call from one of your children. When my son called, the manicurist glared at me and jerked on my arm to show her distaste with me.
2. The people here are EXTREMELY rude. Every time my manicurist spoke in another language, all of her coworkers would turn to glare at me. They weren’t just rude behind our backs either. One lady argued with my friend and was so nasty to her.
3. The pedicure? Biggest joke of a pedicure ever. $ 48 for a shellac pedicure and it lasted about 20 minutes total in the chair. NOTHING was done to the bottom of my feet. No callous removal at all. It was strictly toenails and scrub and lotion on my legs and it was done. I’m not kidding. It was the worst pedicure I have ever had. The shellac job was very well done but other than that, worst experience. My feet, other than my toenails, looked exactly the same as they did when I went in. It was basically a foot wash with shellac. If you are looking for an actual pedicure, this is so NOT your place.
4. The manicure? Well, it wasn’t relaxing but the shellac was done well. The manicurist sat on my left side while I got my «pedicure». She pulled on my arms and twisted me around the entire time. Every time I didn’t turn my hand or arm the way she wanted, she’d jerk on my arm. She hated me and you could tell. No idea why.
5. The ladies here were so rude that they even made fun of the fact that I chose «Bubble Bath» by OPI when it’s summer time. They constantly asked why I didn’t choose a brighter color. If you don’t want to constantly be asked about the reasoning for your color choice, this is probably not the right place for you.
6. This salon is super DIRTY. Not clean at all. Not even a little bit!
Yeah…I obviously won’t be back.

Totally in the middle on this one. Take what you want from this review and leave the rest ;)
Great things: clean salon, decent prices, fit 2 of us in for mani/​pedi with no notice and no wait. Cute nail art (it was before Halloween, so I asked for a spiderweb on one big toenail and a spider on the other… they were both very well done).
Bad things: I was going from a shellac mani to a regular with just clear polish… the shellac was a really light pink color, and the technician didn’t even take it all off on two of my nails. Now I have «bumps» on the ends of both my pinky nails from the shellac being thicker than regular clear polish. Also, when we came in I asked if we could make an appointment to come back since we only had 50 minutes until we had to be somewhere else. The woman at the front protested that no, they could do both mani and pedi at the same time, and it would only take 30 minutes. Not my best plan ever. The techs that did our pedicures were great, but both women who came mid-​way through to handle manicures were «phoning it in»…no massage, my mom had to argue to get lotion put on her hands before going under the light for the shellac to cure (she is convinced that the curing light is UV and has contributed to the age spots on the back of her hands from so many years of regular visits).
So, I’m «meh» on this salon. I’ll try Pinky Nails next time since they have better reviews. I went there first but they were so busy we knew we’d never get walk-​in services in the amount of time we had.

It was a clean salon and they have decent prices. The reason why I gave it 4 stars is because I am just not satisfied with the quality of work. I’ve been living overseas (Dubai) and I am so used to the excellent service that they provide. With this salon, they did an okay job with my gel nails but they don’t really remove the cuticles properly, the same with the pedicure. I have in grown dry skin on my toe nails so it really needs some attention in removing it, it makes my toe nails painful if not properly removed. I guess everywhere in the US, no one really does such thing though, I have tried other salons at other states but the same thing. I felt like I wasted money, I could have done better. When I got my gel nails, I thought that they would at least put some hand lotion on my hands after, but they didn’t. I had a nice massage though that came with the pedicure, and the lady also applied lotion on the legs. Overall, it was fine but I am just finicky with my nails, I do like my nail art though on my big toes.

This is the cleanest nail salon I have been to in the Rockwall area. All of the chairs are brand new and comfy. I got a solar manicure and pedicure and both technicians were very friendly and they did a great job. I have tried several salons in Rockwall and Luxury Nails is by far the best one, I will continue to go back.

This is the best nail spa in Texas period…