You must try Legend Salon! My hair designer is Ashley Larsen and she is the BEST with hair and color :) Legend Salon is also a Paul Mitchell Salon and therefore the talent, training, and products are the standard of «excellence» in the industry! Legend Salon 2861 Ridge Road Suite 117 Rockwall Texas 75032 Call today to make your next appointment at 214−284−7415! Other hair designer at Legend Salon are as follows. Adam Threadgill @ 972−771−8080 Amanda Hunt @ 972−771−8080 Sarah Robinson @ 469−569−6799 Randy Rhew Farmers Insurance 2255 Ridge Rd Ste 218 Rockwall, TX75087‑5146 214−865−9260(Office) 972−692−7390(Fax)
Charity W.
Classificação do local: 1 Wylie, TX
I wish it were possible to give zero stars. My experience with Meagan and Sarah was a complete nightmare! The dye job I got from Meagan was uneven, didn’t reach my hairline, and more importantly the wrong color. While Meagan is very nice, she is also very new. People make mistakes but it’s how they deal them that shows professionalism. These ladies are not professionals. Meagan was unavailable to do my color correction and I was seen by her mentor, Sarah. Sarah was very rude and completely wasted my time by having me drive there, with a baby in tow, only to argue with me. She insisted the color looked good and couldn’t understand why I was so upset by my maroon hair. After explaining that my hair would need to be bleached, she then told me she didn’t have the time or supplies to fix it that day. There were no clients in the salon and several other stylists standing and chatting, but no one would help me. She made it clear it wasn’t her work and she was doing Meagan a favor just by talking to me. I’ve asked numerous times to speak to the owner and I’ve also asked for my money back. It’s been a week now and I still haven’t heard from the owner nor have i received a refund. It cost me over seven hours in a salon and $ 120 to correct the hair disaster I experienced at Legend Salon. My hair is damaged. I have a coupon of free services for this salon that I will never use because of the service I experienced. I’m also filing a complaint with the Better Business Bureau and the Texas Department of Licensing and Regulation.