Scandinavian Import Servicenter

This place is AMAZING! I was visiting MD and had to get back to PA when my car started having issues. I’m picky about where I take my car so I researched mechanics in the area and this place looked top notch. I called Scandinavian Import Servicenter and they were able look at my car and get everything fixed all in one day! Both Phil and Clyde were extremely helpful and understanding. The pricing was super reasonable and fair. The garage was spotless and probably one of the cleanest I have ever seen. I couldn’t have had a better experience and I’m happy to say I will be a life long client when I am in the Rockville area. Thanks so much for everything!!!

This place is worse than a dealer when it comes to repair. They do not have a flat diagnostic fee. Instead, they charge by the hour and only find what’s wrong at a slow and incremental pace. You may end up paying $ 400-​$ 500 just to diagnose what’s wrong and unlike many repair facilities, that money is not credited toward the repair should you decide to do it. There is no direct interaction between mechanic and customer. For some reason they believe that a middleman is required. If I had to guess, I would say that the reason is because they are not interested in repairing cars honestly and in the most cost efficient way. Moreover, Service Manager Philip is oversensitive and becomes belligerent if you question him. I have a Saab and it can’t be repaired at just any shop. Nevertheless, this is not a good choice and I will go to the dealer next time before I ever bring my car to this terrible place.