Rockville Exxon

Okay this is going to be long so if you just need to know whether this place is good or not then YES. Go Here no matter what car you have because they are a very good shop.
Let me start by saying that I only take the time to write reviews like this when I am completely satisfied with my experience and that requires more than just a good price. Customer service and patience are my two biggest requirements.
Okay so I brought my M3 in for an inspection. It failed. Understandably so — bald tires and a sticker in the windshield. Robby (I hope I’m getting your name right) then quoted me on new tires but I was not happy with the price so I asked if I can purchase them myself and have them sent to the garage. I did and they were delivered and then my car was fitted with the new tires and the inspection was passed. Additionally, Robby then took the sticker off of the windshield for free. Not a big deal but I really appreciated that he promised he would and he did. The most important thing about this visit is that I am an annoying customer. I called the shop three days in a row, I spoke to the owner, I spoke with the employees, I was shown the wheel balancing machine (because I’m very particular) and I was assured good work. When all was done, I test drove the car and the balancing was done perfectly. This is the most important thing to me and was the ultimate score-​factor for my Unilocal review. Unbalanced tires are a nuisance and very unsafe. I don’t trust very many gas station garages but I can tell you that this is not like any normal gas station garage. They are nice, respectful, and patient and actually talk to you like you’re paying them to do work and not like you’re an idiot who knows nothing about cars.
When I called in two or three different times, I spoke with Shoney (I think that is his name), who I believe is the owner. I could tell he felt like he was repeating himself for no reason when I spoke to him the second time (mainly because he was because I’m very meticulous and expect the same) but he kept his cool and he was very patient and treated me with respect. He is a very good guy.
All in all — Rockville Exxon has earned my business, I will be back and I will be bringing my car AND my wife’s car in the future. And by future, I mean tomorrow lol.

Dude, Unilocal never fails to impress me with the recommendations. Came here today for an oil change and was greeted warmly. I made my appointment through their website which was super easy.
I got a synthetic oil change which ran me about $ 70 (they even told me to get the less expensive synthetic because it worked better!). I used my check in offer to rotate my tires and sat comfortably while they did their THANG.
At the end, they made some recommendations about what I needed to get fixed but never pressured me into getting it done there. I WILL be back (it is across from my house!) and highly sing their praises!
KUDOS

I was able to drop off my Prius for state inspection the night before, since they have a cashier on-​site 24 hours. They started prompted when they opened at 8:00AM and finished right around 9:30AM, which is what they estimated. They have free wi-​fi and coffee. I had chips in my windshield, which I got fixed elsewhere due to my insurance carrier. I brought it back and since the car didn’t have to go on the lift, they waived the $ 25 re-​inspection fee. Great friendly service, highly recommended.

Great place for service!
I made a mistake and gave this place a bad review. Hopefully my updated review will cancel that one out.
The customer service here is great. The staff is very attentive, as soon as you walk in you are greeted.
I’ve been here twice for oil changes and have had nothing but smooth transactions.

Excellent place! I usually go to the dealership for my car service but thought I would try them for maintenance since I have stopped to get gas quite often at this location. I had an oil change and they had me in and out very quickly. Great staff and very friendly service. Would definitely recommend and I will be coming back for other service soon!

I never thought I’d bring my Jaguar to a gas station for service, but my dealer recommended that I visit this particular station since I could not get an appointment for another week. Exxon took me in as soon as I arrived without an appointment. My brakes were changed within a reasonable amount of time and the staff seemed very knowledgable. I have had no issues post-​visit and would definitely go for future visits and bypass the dealer. Prices were definitely better than they would have been at Jaguar.

I took my car in for an oil change last week and they had me in & out pretty quickly. The wait time was manageable and I was able to get on with my day. The staff was so friendly and even offered me coffee while waiting around. Sometimes, it’s just the pleasant people that make all the difference!

This place is absolutely fantastic. Not only is the maintenance the best around, but management couldn’t be better. My car was finished in no time and at an amazing price, no need to look any further.

Yes!!! I came in on a cold winter day frustrated and angry because the Rockville Audi Service dept was charging $ 214 for a state safety inspection. I was greeted by a friendly man immediately, and asked how he could help. Then I was introduced to Shoney who told me that the inspection would be $ 79.99 and I could schedule an appointment online. This was super convenient for me. They offered complimentary shuttle service, coffee/​tea and wifi which were very generous amenities while waiting. The car was inspected within the 2 hour window as promised, my car passed, and I saved myself over 100 bucks. WIN! Shoney was very professional and upfront about everything– and I will definitely trust him for future auto repair/​inspection needs.

Charged $ 79 for the state inspection which I thought was high but later found out was in the realm of possibility in the neighbourhood. Premier charges 75 i think. I went here because it was near. they did not have a car drop off as the guy was off.
Since car was from a southern state it failed the window tinting regulations of 35%. I was running short on time so asked them to remove the film and they charged $ 45 labor to remove it! Way too high!
I would not recommend this place as they seem to have very high rates.
Owner seemed friendly and helpful but rates seems like a rip-​off

Came here for my MD inspection. They were upfront that it would take 2 hrs and $ 69, but offered me a ride home since it’s only 2 miles. The clerk even offered me complimentary coffee /​tea but I decided to walk over to the Whole Foods across the street for coffee and breakfast. The service manager explained they found 2 issues with my car (rear brake pads and the tint — apparently AZ allows 33% but MD only allows 35%). He gave me a fair quote, especially since they were running a special in support of Breast Cancer Awareness month (free break pads, just cover the labor) but my car is still under warranty with Volvo (60k miles or 5 years, even the pads are covered). I called Exxon back the next day to bring my car back in for a follow up inspection and they were able to get me in first thing the next morning. Overall, great experience, I will definitely use them in the future.
The only reason I gave them 4 stars insteas of 5 is that they told me to arrive at 8am for my first appointment, but the service guys didn’t arrive until 830am that day. They open at 8am, so I guess everyone was running late.

Excellent place, first time experience dealing with the maintenance. I’ve come here for Gas a few times.
I bought a car in VA, which just had inspections done on it. I needed to get the MD inspection, in order to get my MD plates. Dropped my car off at around 8AM (opening time). By 10AM, I was out of there. I went across the street to the Dunkin’ Donuts for a coffee and breakfast to kill some time.
The owner of the establishment was there, who carried on a nice conversation. A very friendly guy.
I will keep this place in mind for future car services. As a bonus, they have Free Wifi, if you need to do some work while waiting.

Great experience — bought a car in VA, needed to get MD inspection — I’ve lived in the neighborhood for 6 years and had never been there, but remembered seeing a sign that they do inspections and it was close/​convenient.
Checked out Unilocal — saw the good reviews and the ownership response online (always a good sign) and a Unilocal offer available, so called to drop off car.
Very pleasant — it was pouring that day, manager gave me a lift to the WF metro station, and called later that day to let me know all was done/​OK. He seemed to want to earn business on my new car over time, which is also comforting.
B/​c its attached to a 24 hr gas station, you can pick up car anytime — which is a nice added bonus.
UPDATE: the above was a simple good experience, but I was really prompted to post this b/​c today, a few days later, I needed to get rusted off bolts off my old license plates to use on my new car, I figured I’d stop by to ask — no problem, they graciously offered to help and 5 mins later had my plates back.

What can be said of a gas station? The pumps worked just fine, my credit card when thru and I didnt get shot. All in all, a good pump out. For some reason everyone wants to get in the middle pump. Prices to be on the higher because it is located in a popular intersection.

I highly recommend this shop. Location is excellent – one block from the White Flint Metro with a shuttle service to nearby locations. I took my car in for brake problems and noises. Since the car has 50,000 miles on it, I fully expected to get hit for a two axle brake job to the tune of $ 500 – 600. Much to my surprise my brakes only need adjusting, I paid a very fair price, the job was done 90 minutes after I first walked in the door, and my brakes are working like new. I spoke with the owner, Shoney, and I related my worst fears of the possibility of being hit for over-​priced, unneeded repairs. He explained that he had been operating this business for approximately one year and he was interested in repeat customers/​referrals rather than short term gains. He impressed me as genuine and sincerely interested in building this business. Go see Shoney, he’ll take care of you!

I could not be happier with the services provided by Rockville Exxon. I brought my car in for the MD safety inspection, and was unfortunately failed due to the break pads (on the drivers side only). I had recently replaced the break pads (less than a year ago), so I was of course not pleased with needing new ones so soon. The manager and the service technician were very empathetic and the technician even showed me the good break pad on the passenger side vs the one that was completely worn out. They were able to complete the repair (and pass the inspection) that day and drove me back to work in the meantime. The prices were reasonable and competitive. The manager, Shoney Ponda, talked about how he had recently taken over this facility and is working to break the mechanic stereotype and to provide excellent customer service. They have definitely exceeded my expectations. Rockville Exxon has earned a customer for the duration of my living in MD.
I have already told three of my coworkers and my neighbor that if they need service or repair to bring their vehicles to Rockville Exxon and would happily and confidently refer anyone looking for a service station.

I live very close to the Rockville Exxon so I thought I could have a quick oil change for my 2007 Subaru Legacy. On 9÷24÷2013 in the morning before I go to work, I dropped by and in about 20 minutes the mechanic changed the oil. Then after a while my transmission was slipping, I checked the transmission oil, there was no oil… I went back to the dealer and they told me that the transmission filter was crushed probably during that previous oil change. Most probably the mechanic who changed the oil, crushed it, maybe tried to open it then closed it, etc. and did not tell me anything. I could be stranded on the road with a broken transmission but this time I got away with a $ 320 bill after they replaced the transmission filter and oil.
I do not recommend this place unless you have an incredibly easy service-​able car. They did not know how to handle a simple oil change on a Subaru 2007 Legacy

Basic service needed and they did a great job at a great price.

They were great!
A little nervous coming here (I usually bring my car ONLY to the dealer for maintenance, even little things), but they’re legit. Needed to get my car inspected to register it in Maryland and they were pretty cheap ($ 69.95), compared to the rest of the places in the Bethesda/​Rockville area.
The only tiny complaint that I have is that I dropped my car off at 8 AM before work. They told me they’d start it around 9 and it’d be done within the hour. Didn’t call me or update me, until I called at noon to check on it… wasn’t a huge deal b/​c I was at work anyway. They finished it up and it passed without any issues. I’ll definitely come here again for oil changes… not quite ready to branch out from the dealer completely yet.

Total rip off…
First off, I had my car inspected in Virginia, merely 5 months ago, which passed with no problems.
Had to move to MD, 5 months later for a job, so here I go again for another safety inspection.
Whoever the owner was, keeps telling me, «no problem, it’ll take 45 min.»
yea, right… it only took 1h 45 min
then, his little crony tells me how my parking brakes aren’t working, this needs to be fixed, etc. etc. finding so many things wrong with my car. Finally, he says he can’t pass my car because it’s not safe. Hm… merely 5 months ago (btw, I rarely drive to work since I took the metro) my car was just fine and now this sleezy mech is telling me all these things wrong with it.
Has the audacity to give me a quote of $ 700 to ‘fix’ it all and says it’s a deal and I wont’ find a cheaper price.
Guess what buddy, took it to the next safety inspection down the road, guy passed me with no problem.
NEVER go to this inspection spot, and personally, I would not trust whatever comes out of their mouth.