Pivot Physical Therapy

For years I had a lot of pain and tension in my upper back and neck area but never did much about it. I thought that what would help the most was regular massages but I didn’t do those because they’re too expensive. I finally started physical therapy at Pivot after being recommended to do so by a doctor and I’m truly glad I did. Conrad Carter, the clinic director, made sure that not only was my condition treated, but that I understood the reasons and mechanisms behind my pain, as well as how to prevent it on my own the rest of my life so that I wouldn’t have to always rely on a physical therapist, chiropractor, or masseuse. In essence, he and the rest of the staff at Pivot taught me how to become my own physical therapist for life. Conrad is extremely knowledgeable about the human body and the current state of research and advances in physical therapy. The entire staff (Conrad, Deb, John, Mike, and Nicole) are very attentive and professional and at the same time laid-​back and friendly, which creates a very comfortable atmosphere.
Before starting physical therapy, I didn’t even realize it but I had bad posture while working at my desk and sitting down during classes and lectures, which was causing stress on my upper back and ultimately my pain. I knew that I slouched when standing and I would try to straighten my back but that would only last a short while because I had to consciously hold the position, so I would go back to slouching as soon as I stopped thinking about my posture. The exercises Conrad had me do during PT strengthened my back muscles and taught them what the correct spinal position is so that they now tend to revert to that position more naturally than before. I don’t have to think so much about keeping a good posture because when I don’t I start to feel discomfort and even pain. Now it feels better to keep a straight back than to slouch.
I just finished my treatment at Pivot and I feel much less pain and tension than before. But most importantly I know how to take care of my back for the rest of my life so that my muscles stay strong and healthy, which leads to less pain and tension. During my 11 PT sessions, the staff taught me how to properly do my exercises, and now I can do them on my own at home. I really like that Conrad sent me a link to a website that has a video and descriptions for each of the exercises.
Thank you Pivot!

I highly recommend Conrad Carter. He is the only person who figured out that I had a sternoclavicular joint subluxation. My dislocation was missed by an orthopedic surgeon, a fairly incompetent physical therapist and a yoga therapist. Conrad figured out the problem (I didn’t have a shoulder impingement) and was able to pop the joint back in. The joint has been out of place for over a month causing a lot of pain.
A sternoclavicular joint subluxation takes place when two bones (in this case, the collarbone and the breast bone) are pulled apart from their normal position causing a displacement which will lead to severe pain, weakness, loss of mobility and joint instability. Subluxations and dislocations often mirror one another – however in the case of a subluxation, the joint is only partially dislocated, with articular surfaces still remaining intact. Once a subluxation occurs, the patient or a medical professional will oftentimes be able to pop the joint back in place.

I ended up going here after a car accident and Conrad was my physical therapist. I’d done PT a couple times before and found it to be quite depersonalized and therapists would just «go through the motions». Pivot is not like that. It seemed Conrad (along with the rest of the team) was engaged and vested in making sure I felt better. There truly was a team effort to help out. I did see the pain progressively improve. If I had a question — either about how I was feeling, or if I wanted to move an appointment — all I had to do was send an email to Conrad and I’d have a response ASAP. I also worked with Mike and Deb there who were great as well (in addition to very friendly). I finished up my treatment recently and a few days after, I had an email from Conrad making sure I was feeling alright and with a program of exercises I could do to prevent future pain. This is a great facility and if you have PT needs, go here!

I have scoliosis so I encounter horrible back pain. I also had a repair of a tear in my hip labrum. Since the surgery, I still experience pain. I am also a runner and was looking for a way to keep running somewhat pain free. I was told that PT would help. I was skeptical but tried it anyway. I am so happy that I did. I love Pivot! The therapists are very knowledgeable. The staff is amazing. Sigri, Kim and Deb helped me get back to feeling good. They all helped me manage my scoliosis pain and the hip pain. When I’m there, they make me work hard. That’s okay because I look forward to the ice and heat afterwards! When I leave, I have some aches, but by the next day, I feel really good. I would highly recommend this group.

New to physical therapy, I am now a fan, due to the excellent knowledge, evaluation skills, and treatment services of Therapists Sigri, John, and Eleni. Their treatment plan, and exercises relieved pain, strengthened weakened muscles, and I saw fast improvement. The therapists here are professional, know their «stuff», are fun and customer service oriented. The office staff is also professional and cares about clients – and work with you on a good schedule. John, Sigri, and Eleni are just excellent – you are in good hands with them!