NRH Regional Rehab at Montrose

This is a wonderful place — I very highly recommend them. I went to NRH Rehab after a cervical spine fusion this past summer. It was a tough surgery and a long recovery process, but the therapists there are absolutely wonderful. I worked with Mercedes, Amanda and Megan and very highly recommend them all. They are all outstanding therapists and really lovely to work with. I was also happy with the administrative team — they were very helpful in dealing with my insurance.

I was recommended by family friends and coworkers to get physical therapy from NRH Regional Rehab at Montrose. The waiting room consists of four individual seats and two two-​person seats. They have a closet for coats. The co-​payment and balance are due at the time of service. It’s important for you to bring your insurance card, photo ID, and form of payment every visit. If you’re a first time patient or coming in to treat a new part of the body, it’s recommended that you bring a physical therapy script and arrive 15 minutes early since not all of the forms are posted online. They have a strict cancelation policy but physical therapy sessions are worth coming back for. I like how the physical therapists spend quality time (45 minutes to an hour) with their patients. Each session includes relieving pain (removing knots and tension), exercises (hand bike, stretching bands, etc), and electric pulse massage. For physical therapists, I recommend Megan H. and Sol A.

This place is so wonderful!
I have been there for 2 courses of treatment; once for a back/​hip realignment and once for my knees.
During my first course of treatment, I was seen by Rebecca (no longer at the practice) and Mercedes, both of whom were patient, supportive, and informative during each session. They each gave me personal attention, spending time on deep tissue massage, supervised exercises, and recommendations for re-​alignment on my own.
One of the best aspects of this office is that there is someone watching you throughout the entire appointment, with the exception of ice/​heat and stim at the end of the session for relaxation. It is wonderful having attentive therapists and assistants watching and correcting me during exercises and reps.
I also love how this office encourages learning throughout their staff team. Often, there is a primary and secondary therapist massaging, watching, or guiding during the session. The secondary asks questions, the primary answers and points things out, makes suggestions, etc. It’s comforting to know that the office is focused on the advancement of every single person’s life in the office: both the patients and the staff.
For my second course of treatment, I came in by recommendation from an orthopedist. I have patella femoral pain syndrome, common for women and people who exercise. The goal of treatment is to reduce the amount of daily pain I experience using exercise and relaxation. The course of my treatment is progressing very well, and I’m happy with the amount of education I’m receiving from the staff. I have a full regimen of at-​home exercises, a recommendation for a good insole, and three different ways to tape my knees for stability and exercise.
My main therapist is Kris, assisted by Elena, as well as other attendants. Both therapists are knowledgeable, kind, patient, and understanding. They changed exercises quickly if one was giving me pain. They constantly identified and corrected old habits so I could move towards living pain-​free. The attendants were also great! (Hunter, Mo, Peter)
Dealing with billing here is easy and the office is accommodating with the accepted insurance plans, and they are generally very flexible with making appointments.
This place is worth the trip!

I have an incomplete c5/​c6 level spinal cord injury. When I returned to Maryland, I did some PT at the NRH Irving Street location, where I was very disappointed with the attention and poor service.
I recently completed a round of Physical Therapy at NRH at Montrose and it went very well. All of the staff are very supportive, compassionate, and encouraging. You get much more 1 on 1 interaction than I ever experienced at the downtown location. This location does treat a variety of orthopedic issues/​injuries, work related injuries, but most importantly for me, they treat neurological injuries — Julie, in particular, is phenomenal, as is Mercedes. Both are highly recommended, but truly, my observation was that you will be well served by any of the therapists at Montrose.