Ultrasonic RVC Hand Car Wash

First, let me say that the line always looks crazy. It moves fairly well. Its definitely not a quick car wash. That being said, you get what you pay for. Pricey but usually worth it.
The car wash itself is decent, but the reason I go here is the trackless floor. Don’t have to worry about the rims getting scratched.
They do take their time vacuuming, cleaning windows and floor mats. If you get the hand wax, they do a great job.

I have read several of the reviews and have not had the same experience as others. Yes this place is more expensive than other Car Wash facilities in the surrounding area, however in certain cases you get what you pay for, and for the extra $$‘s to get your car washed here is well worth it. We keep our cars for a long time and we brought both cars to be washed here– the job that was done on both cars was remarkable our cars looked as close to being brand new as possible. The attention given on cleaning the cars down to the mat’s and trunk was astounding. Yes it takes longer for them to finish ones car than other places, but all the attention of the staff to make sure the car is clean inside and out takes time. We highly recommend this place as the few extra dollars o get a wash done right was well worth it.

I love the fact that through the wash your car rides on a belt so it’s safer on the rims… That’s about all I can say. The workers do not do a good job. They could careless about being careful around your car, they don’t do a good job in cleaning and finishing touches. When you ask them to wipe off huge dirt marks still left on the car they actually get annoyed with you… No rhyme or reason on the timing and attention when cars come out of the wash… I’ve given this place several chances to improve being its so close to my job… But they just fail every time.

I don’t have a problem with how my car was cleaned but I take an issue with employees counting tips for 10 mins instead of working on the cars. Especially when there is a sign in the lobby about the financial hardships on businesses because the government keeps on increasing minimum wage.

When they were building this car wash, I already it knew it was going to be a disaster. Location is not the best spot for a car wash, let alone a hand car wash. The facility itself is attractive. Without the cars, it doesn’t look like a car wash. It accommodates a minimum amount of cars before a line starts forming on the street, which then causes traffic.
I own an Infiniti truck and I have a Thule snowboarding rack on the roof. I’m assuming since it’s a hand car wash, and does accommodate all passenger vehicles, they should have the necessary tools to wash and dry the entire vehicle; not just what they can reach.
When your car is up, you choose the wash you want, which I must say are pretty pricey or you have an unlimited package. I purchased a monthly unlimited Mon-​Thurs package which came out to $ 46 and change after tax. The car immediately starts to get washed. I think this is an insufficient set up for a car wash. If you choose to get a Super where the inside gets vacuumed and mats get washed, wouldn’t it be better to do that first, that way the dirt and dust doesn’t get stirred around causing dirt to stick to your car that they just washed.
As they are washing the cars, mediocrely if you will, you go inside to pay. Usually, the young adults behind the counter are not knowledgable of the details of each wash they offer and there is a great amount of personal conversations and texting going on causing delay of payment and error when returning change. I also like to confirm what is being done to my car so I can make sure it all gets done, and the cashiers almost always just repeat the name of the option I chose and when asked for specifics, they point to the menu with an attitude as if it’s not their job and I’m inconveniencing and disturbing their time. On a positive note with regards to the waiting area, it is nice to be able to sit down in a clean bright airy environment while waiting for the car to be done. I love all the options of air fresheners they offer. I can never make up my mind. They also have a good amount of junk food to purchase.
Once my truck came out of the wash itself, it was pulled out into a spot where it was left for a good 10 minutes. I walked outside to find out the status. The girl that was working next to my car looked at me like I was in the wrong for asking her when my car will be next. Besides that, there was a language barrier, as if I should have been speaking her language. Her response was No. That didn’t even apply to my question. I then went up to another worker who appeared to look like somewhat of someone in-​charge. He too, looked at me as if I were in a third world country and I should be learning his language and his answer was that he didn’t know when my car was going to be worked on. There was not one worker besides the young boy at the counter inside that spoke English fluently. There was no order. Cars were just randomly parked everywhere. After 10 minutes they knocked on the window and said my car was done. I had no time to stand there and examine it because I already spent 35 minutes there waiting for a Super car wash which didn’t include wax or tire shine so there was no reason for them to take that long.
When I got home, in Oceanside, my fiancé was annoyed that I was gone for an hour just to get a car wash and we were now late for an appt. which I had to reschedule… OVER A CAR WASH. He quickly looked over the car. My truck is white so dirt does not go undetected He pointed out that the roof was not washed. Dirt from the roof was dripping down onto the sides of the car. The windows were supposed to be wiped down and the door jams are supposed to be cleaned and dried. Clearly they were not. We got this package to get the salt off the paint due the recent snow storms. It wasn’t until just now that I saw all the negative reviews.
I will be canceling the membership next business day… tomorrow.

This car wash does horrible job clean the car front and back windshield. When they get to crowded they have nobody managing outside properly. If they have one out there his doing a horrible job. They are very selective of what car should take the time to clean them. I try to call the mgr to see if he could do something but nobody seem to care. I wouldn’t advise anyone to go there unless change there old habits. I wanted 5min to have my car clean which it wasn’t. Before I leave a sure you watch what car goes in and out because they will put 3 to 4 cars ahead of yours with it get crazy. Nov 15,2015

Good car wash. A bit pricey but they do a good job and have a really nice indoor waiting area. Give yourself some time because this is not a quick wash.

The business is very clean and local to where I live. A little pricey but also its not that bad compared to other hand wash car washes. I didn’t like that the staff was pretty rude. When I went inside to pay there was no one at the counter to greet customers and when he finally came inside he was very short with me and basically threw my change and receipt at me. Then when my car was done being washed I went outside to tip the two workers and one of them snatched the receipt out of my hand before I even got a chance to give her a tip. Service was alright, just needs to work on better customer service.

This car was left my black car with what looks like blemishes and swirls marks as if some chemical on on the car. They blamed it on me. The manage was an asshole and didn’t wanna hear anything until I called the cops. Won’t go back. canceled my membership. The one in bellerose is better. And I need my car paint corrected. they weren’t trying to help me out for their errors. I’ll get my money back in court

Another business that suffers from owners neglect. I don’t get it. How do you open a business and not spend any time there to make sure things are running correct so that you are MAKING MONEY?
This is a business where a manager should be on duty at all times. It shouldn’t be up to me (customer) to inspect my car after its done.
I don’t get paid to tell your employees what to do. That should be the managers job.
I’ve been here 13 times. Started out cool Bc of the location to my home (around the block) and the fact that it is a hand wash that won’t jack up your wheels due to the tracks. The free coffee and the milkshake machine inside is pretty awesome while waiting. I also really wanted that free car wash. Brought my old trucks and now my brand new cars here and I think I’m done with this place.
After this summer and my trips going there, I don’t think I’ll be heading back.
There’s no protocol for the employees. They are great people and hard workers, but they need to be directed. The car comes out of the wash then sits there. Where is everyone? You have two workers in the corner working on ONE floor mat. You have another guy drying off two cars by himself. Then there’s my car just dripping wet waiting to be dried. Your guys are just lost out there. They don’t know what to do first or next.
Very inefficient. The list goes on and on.
I feel bad for the employees and the management Bc it’s clearly obvious that the owners are neglecting the business.
Hopefully the owner or the owners kids can read this and say something to dad. Because I know you fought real hard to get this location and for this to be the outcome is really sad.
Don’t play favorites and hire employees that are actually qualified (ie managers). Just because it’s the owners daughter or daughters significant other doesn’t mean she’s qualified to run a business.
Good luck to you guys and hopefully changes can be made to extend the future of this business.

Faithful customer. Been going there at least once a week since they opened. Last week was my last visit. Dash cam, which I’ve had in my car since February, was broken there. Management refused to do anything about it. Had to leave my name and number so owner could «check their cameras” — when I already had it on camera. Person cleaning inside of car admitted dash cam was working when she got in the car. And she knew it WASN’T working when she got OUT of the car! Never got a call back. Never going back!

Good car wash but for what they charge for the higher packages they should spend more time and do more. I like Grand Prix on sunrise highway better also all my cars are white and they use bad tire shine that when you drive off its all over your doors and fenders… kind of defeats the purpose of a wash

They’re horrible, your car sits for a good 20 minutes before someone gets to it and by the time they get to it it’s already dried so what’s the point? And last time I was here a found some of my belongings all over the ground outside. They just don’t care

Spent $ 25.00 to clean my truck yesterday. The worst car wash ever, the wind shield looked better before the car wash. The floor mats were left dirty. The employees were rude and uncaring about doing a good job. I will never return there again.

The first time I went to ultrasonic it was ok but I recently went again and had a horrible experience. After getting my car home I realized the entire passenger side door and fender were completely dirty and untouched. The rims were also filthy and were never cleaned. I decided to call them to see if I can bring it back to run through again. I was surprised to get an attitude by the girl who answered the phone. She said the manager won’t come to the phone because he is too busy and if I bring it back MAYBE they can wipe it down. I tried explaining to her that I live 30 min away and just wanted to make sure they can clean it properly before I take that drive. I was then given attitude again and told that nothing else could be done for me. After this I will NEVER! go back to Ultrasonic. I spent over $ 25 to get my car washed and ended up spending an additional 45 minutes when I got home to clean it properly. I will stick to Five Corners in New Hyde Park.

Awful. Expensive and car was not cleaned well on inside. Car sat in prep area post washing for 10 minutes while they let it air dry without wiping down.

Recently went for my first visit. I was waiting for 52 minutes and couldn’t be more disappointed. Driver side was never washed while in the spray booth, the interior was barely touched and the rims were quickly wiped. I tried to get the attention of the staff but they were busy talking and told me they didn’t speak English. After having to leave due to time I called and asked to speak to the manager, he told me I can return 4 in days for a free wash. I later noticed that my girlfriends cheap 5 $ bracelet was missing, I am sure that they sucked it up with the vacuum head. Total disappointment, I have 3 cars in my household and won’t be returning.

Ok I’ve been coming for about 8 months now. I gave the original review 4 stars, but now it has to be two. Under the door handles are always forgotten to be cleaned and the rims are never over 75% cleaned. After my unlimited month is up I will be looking into new places. Sorry Ultra you need to improve!

Every time I have come here I TRY and get a wash and hand wax… I get a different excuse as to why they can’t do it now… when the place first opened there was not a problem and they did a great job now tho they much rather talk and laugh or hide on the side of building on their phones… they have gotten very sloppy… this is my last time here

Do Not Waste you’re $$ here! Half Assed wash for $ 30 and The Worst Customer Service I Have Ever experienced! I asked to Clean my Rims and they simply Ignored my Request. They’ll leave you’re car sitting for 20 minutes after the main wash soaked in soap and Water. Don’t Do it! Rip Off for a Horrible Wash.