MBTA Newburyport/Rockport Line

I take the 7:40 Rockport Train every morning. My only complaint is the conductor who screams at the top of his lungs «tickets please» followed by an equally loud «thank you» for every ticket shown. Then he is on the loud speaker every chance he gets with superfluous information. To be fair he seems like a nice guys who loves his job. He clearly should have been an actor or a radio announcer. It’s just two much for my sleepy morning commute. I’ll be investing in earplugs to drown him out!

This train took 2+ hours to get to North Station. The first indicator of problems to come was when the electronics in our car died and the emergency lights switched on. Train personnel would not be seen in our car again after having collected tickets.
Shortly after, the train entered a lumbering speed and slowed to a stop. Conflicting messages came over the intercom from different personnel. The initial announcement stated we would be moving shortly, then another a couple of minutes later another employee said we would have to wait for a new engine to hook-​up with us. 30+ minutes later we left with stops and stutters en route to Boston. No updates were listed on the MBTA website during this time.
The same line on our return trip stopped for 20 minutes after passengers had boarded. Again, train personnel initially said we would be off in no-​time. This is typical from what other passengers have stated. Olympics anyone?