Turnure Medical Group

This medical group I have found to be so sincerely caring! I have experienced on many occasions the doctors going above and beyond to help their patients. The kind of care they provide is getting very rare to find. I highly recommend this group and the urgent care is awesome!!!

Wonderful phone manner lead to an even friendlier first impression. The patience and professionalism exhibited after hours to my two little ones was undeniably impressive. Not only did we walk away with a last minute resolution but a new Primary Physician in Dr. Stafford as well. Thank you thank you thank you!

Extremely friendly and kind. Not too bad of wait. The doctors and staff here made me feel very comfortable and taken care of. Will be returning if I ever need Urgent Care again!

The doctors are great! The office manager/​night receptionist leaves much to be desired. Less than helpful and dishonest. Dr. Lee (love him!) suggests I set up primary care to monitor my progress at the end of that urgent care visit. Heavy, medium blonde at the front: we are not accepting new patients… our newest doctor will stop accepting new patients very soon. Yes, you read that right. On a prior occasion I called to speak to a doctor because one of two refills discussed were prescribed. Medium blonde not only would not let me speak to a doctor, but hours later when I had not heard back and a second doctor called to verify, she was rude an unsympathetic. I’ll call and schedule appointment during the day when she’s not there!
One week later: another star for the follow up from the Opps Mgr who read my review. She hopes to have a referral to a primary care befitting my needs quite soon :)

We always have a positive experience at Turnure. Staff is always friendly and professional. Office is clean, very minimal wait time. We really like Dr. Van Tassel, he is very knowledgable, friendly, funny and makes you feel at ease. He prescribed the right antibiotics and we are all feeling better already!

I LOVE THIS GROUP OF DOCTORS!!! MY most AWESOME doctor is Doctor Kimberly Perkins. She is the most knowledgable, kind, caring doctor I have ever met. I’m over 55 and I’ve seen a lot. Actually the entire group, I’ve seen Dr. Couillard to Doc Lichty. All amazing physicians. Their front desk staff couldn’t be friendlier. I love them all!!!

Not sold on any of ther doctors there now, their two best doctors left. There office staff is so unprofessional! They all need to learn how to talk and the phone and provide customer service.

This place has the WORST medical staff, front desk people in the world. The doctors are good but their front office and office manager is the worst. I would not go here ever again. They don’t care about their patients. I went in there and the girl at the front desk was so rude and so unprofessional I am sure to never go back there again.

Dr. Van Tassel in Urgent care is incredible. They don’t have an X ray machine on site for breaks etc but the knowledge and patient care here is worth an extra trip to radiology clinic.

Once again, this is about their billing and not the doctors.
I got a call from them and later a followup letter. They apologized for the error and refunded the difference in the service cost between urgent care and a specialist visit. So I’d say the issue was resolved to my satisfaction.

I’ve seen almost every physician in this office over the past 5 years. They are great to deal with. I can’t understand why people would not be happy. Then again, some people will never be happy with any hospital or physician. I would definitely recommend giving them a try.

Dr. VanTassel is the best physician I have ever met. I went in last night with horrible sharp stomach pains and he was so nice and told me I have E. Coli and he gave me some antibiotics.
He even called me today, a day after to check up and see how I’m feeling and if I’m getting better.
If you go here, I definitely recommend to see Dr. VanTassel!

This is the best doctor I have ever had. I had to have surgery twice in 2011 and I am glad I had these people for my primary care.
Dr. Couilliard is an outstanding urologist and Natasha helped me lose 30 pounds.
I am in the insurance industry and over my 17 years, I hear a lot about a lot of doctors — I can tell you that Dr. Turnure, Dr. Couilliard and the others are top-​notch.

Five Star Service from Beginning right up to the very end
Receptionist is sincere and friendly; you can almost hear a smile though her voice as she walks you though the much dreaded paperwork.
The MA is courteous as well as extremely sweet. But don’t let any of that fool you; she is on her game, and very well educated in all things pertaining to her area of expertise
Let me start by prefacing with an all too familiar situation; we’ve all been to a doctor that made us feel completely invisible, or didn’t listen to the thing we felt was the most important. Or you may have been to an urgent care where the doc (sometimes not even an MD) is in and out of the room in less than 2 minutes and your left wondering —-was that the visit?
Say goodbye to those day! Dr Van Tassle is the «ultimate doc». From the moment he enters the room his focus is solely on you. He listens to what your main concerns are and understands that you are the best person to help him understand
what you are going through.
He actually sees you as a person and empathizes with what you must be going though. He doesn’t rush you through or brush aside your concerns. It’s like being cared for by your family’s 1^st physician that’s treated everyone from grandmother pearl to 2day old Elle.
His warm compassion coupled with his quiet assurance is something most physicians cannot attain and most patients will never have the opportunity to partner with such a doc.
For this and MANY more reasons, I find
Doctor Van Tassle to be an absolute gem!
Now for the pros/​cons
Pro-​open Saturdays until 9pm!
Pro– they stock some common medication at the practice so you may not even need to make another drive to the pharmacy! Score!
Pro-​wonderful frontline staff, awesome MA support staff, and exceptional physicians
Con– I’d like to see Dr Van Tassle on a regular visit so I don’t take up his time coming into see him while he’s working urgent care.
Bottom line– You couldn’t find a better, well rounded, efficient and courteous group.

We went to the Urgent Care on Saturday night, and were the only ones there. We got in and out extremely fast. But most importantly, the staff was very knowledgeable and Dr. VanTassell was so nice and caring. He came back in to check on us twice after the visit, and personally gave me info on the flu, the address and number to the only pharmacy that was open 24hrs, and was so caring towards my poor husband who could hardly sit up from the flu. He is going to be our Dr. from now on!

1 star is too generous. I went in to establish care and was sent for routine wellness blood work. I have spent the last 3 months trying to get my claim paid all because the Dr. miscoded it and no one in their office would take responsibility for the mistake. After talking to some of my coworkers they had the same battle that I did with the Office miscoding their diagnosis.
One thing you will find here is that these are General Practioners with limited resources and equipment.
Sorry we will not be going back.

Love this office! The receptionists are always nice and friendly! Dr. Turnure, Dr. VanTassell and Dr. Perkins are the most genuinely nice doctors I’ve ever met!

I’ve been going to this office for about
7 years.
At first, they seemed great.
I never had a problem scheduling a appointment when I was sick
Or needed to talk to dr lichti.
I have noticed in the last two years that it takes to long to actually get in to see
A doctor, and lately have been having to settle for someone else cause my doc
Usually is not available.
The last appointment I had with him he answered his cell phone twice
And left the room for a couple a minutes ‚
They ask you to come ten minutes early but you always end up waiting at least
30 to 45 minutes to see the doc.
I have especially had trouble when the time comes to renew a prescription. The pharmacy calls it in but the doctor never sends in the ok. The last three times I have had to call several times and have run out of meds twice because of this.
The office staff are not very helpfull they just send you to a message machine.
It is to bad myself and three other family members will be looking for a new
Doctor.this place forgot what there statement reads.
They take care of you like your family.
Maybe at one time but anymore there in it for the numbers.
I won’t be goin back

Dr Turnure is my Primary Care doc and I have seen Dr VanTassel the Urgent Care doc on several occasions as well — both are fantastic physicians who truly care about their patients and it shows! Office staff as well as all the MA’s and nurses are just as great! I highly recommend this office!

If I could give 0 stars I would. I rearrange my schedule, drive 40 mins to this place to buy a product. I get there, fill out 3 forms, wait for about 10 mins… And then they inform me that I have to pay $ 50 consultation fee! Wait what? They couldn’t tell me that over when I made this appointment? They couldn’t tell me that when I first walked in? I had to sit the fill out paper work and wait?
This is not okay in my book! I would never go back to this place.