Rocklin Ranch Veterinary Hospital

I have been taking my little guys here for years. The staff is incredibly friendly, caring, and knowledge. I always feel like I’m leaving my little ones in good hands.
Our Doctor is Dr. Estes and she’s awesome! Incredibly knowledgeable, experienced, and best of all, caring and considerate when dealing with my crew and relaying information to me.
The new facility, and the added staff, makes this place is to get in and out of. Very spacious when it comes to being in an environment with other animals.
I don’t know how to rate them price wise against other facilities, but I consider my little ones valuable to me, and it costs whatever it costs to get them take care of, and Rocklin Ranch has always done a good job doing that.

When I took my older cat in for an emergency procedure, they were great, and had her feeling better shortly. However, when I took my younger healthier cat in, they seemed very anxious to sell procedures. They are aggressively anxious to get the cat in for some dental work. Okay fine, he probably needs it. They also said he had a heart murmur. So I made an appointment to have an EKG. I expected the EKG appt to take longer, and maybe see some evidence such as gel on his fur or a shaved chest. (That’s what they told me.) They took the cat, then about 10 minutes later he was back. Good news! He doesn’t have a heart murmur after all. Cha-​Ching! That will be $ 550. Now when do you want to do that dental work. (Very pushy about the dental work.) I got him home, looked at his chest, and it was completely soft, undisturbed fur. I thought, that’s weird, they told me I might have to clean him up. I have to admit I wondered if they even did an EKG at all, or if the heart murmur thing was just made up. Now, I don’t think they are LYING, but the whole thing seemed sort of strange. It left me with a question mark over my head.

We are new to Roseville. Also, our kitty was a fairly new addition to our family… we were very attached to him, he was perfect. He developed health issues that forced us to make a very difficult and impossible decision. I found Rocklin Ranch Vet through Unilocal and it turned out to be the best choice. Even though we had to make that terrible decision, our kitty was in their loving care. They were very sensitive to our pain.
Afterwards, Rocklin Ranch Vet continued to extend their care to us, extending their sincere sympathy for our loss with cards and a little memento personalized with our kitty’s name. An unexpected element.
This experience was very painful, (as all our fur babies are our family), but the kind, caring folks at Rocklin Ranch Vet made it a bit more bearable. I send my sincere thanks and highly recommend them.

Recently we decided to select Rocklin Ranch as our new vet at the recommendation of Dr McKie our cardiologist. We Took both dogs in for their annual checkup. Rascal was in a pretty advanced stage of congestive heart failure. We knew Rascal’s health was declining but we weren’t prepared for her sudden death at home on Dec 9^th. Less than a month later we received a wonderful condolence card and an adorable saucer in memory of Rascal.
The people that make up this office are truly special. It’s starts at the top with Dr Basra & Dr Kaur, and shows all the way down through the staff.
Thank you for recognizing our loss and helping us through our grief.
Trudi, Andy and Tank Nielson

We just relocated to the area and I needed to take my cat in the evening for urinary issues. (I had taken my 2 dogs to another area vet hospital recently, but was underwhelmed with their facility, communication and hours, so Rocklin Ranch it was).
I was very pleased with my experience. Not only do they have AWESOME hours, but their facility was big and very clean. The staff was friendly, and got me an appointment in 15 minutes right before Christmas.
Dr. Gee was great and very thorough. She knows what she’s talking about, and make great recommendations to help my cat. They are GREAT with communication (they always make follow up calls, will call you when they say they will and are fast at getting lab results back). They also sent a cute get well card for my cat as the icing on the cake.
We have found our new vet here in Rocklin. Thanks Rocklin Ranch!

Dr Gee is a dream!!! I first brought our 2 French Bulldogs in to see Dr. Ha & I was blown away with her friendliness and the effort she put into making my nervous pups feel at ease. I was however unsure about her advice to go forward with a surgery and held off which ended up being the right decision.
I just took my cat in and saw Dr. Gee and I will never go to another vet again. The Dr was 20 – 30 minutes late but the technician checked on us to let us know she was running late and offered us water while we were waiting. The ladies at the front were friendly and quick as they’ve always been which is greatly appreciated.
My cat may not make it (crossing our fingers for good news tomorrow) but our visit couldn’t have made me feel better. She took her time and actually listened to our experience to understand what our cat is going through. I switched from Loomis Basin after feeling like there was a lack of compassion and it was the best decision I could’ve made. Thank you Dr. Gee!

I love this place I brought my dog here as a rushed visit because of a vaccine reaction that his last vet said was not normal but was closing for the night and boy did I luck out. My sister in law started to bring her dog Nova here and she raved about how much she liked it. My dog Rocky hated vets and was not nice but Dr. Saunders (i think that is how you spell it) was amazing with him. She really listened to what I had to say and was totally understanding about how he did not like vets and was a bit snappy and worked with him. She gave me some options but she felt pretty positve that he was having a reaction and sent him home with instructions. Literally like three days later the mass had gone down but my little man had gotten sick and I brought him in to see her again and she was wonderful. She didnt push me to spend lots of money she knew what was wrong and sure enough he has never been better. I love this place the staff is great. Literally I was there so much and they didnt make me feel weird for always coming in and they made my dog love this place. I have made this the place to bring my pet

We love Rocklin Ranch! They take great care of our babies, our maltipoo and our toy poodle and now our newly adopted tabbie cat too! Dr. Kaur and Dr. Basra have cared for our fur children since they were babiez… Mike the vet tech was wonderful with our new kittie who we just brought in for initial care. Wonderful professionals who we trust… only the best for our fur children.

The docs there are super nice and friendly. But all the vet techs on the phone are super rude. Even in person they act snippy at times.

Dr Estes is incredibly knowledgeable, professional, and has the kindest heart! Absolutely LOVE her! I recently brought home a new Rottweiler puppy and he was having tummy trouble, and I feared he may have parvo. The staff took every precaution to protect the other pets visiting, and I knew the results within 15 minutes! Thank goodness he was healthy!!! Dr Estes spent almost 2 hours with me educating me on the different options on socializing, heart worm, flea/​tick preventative, the health problems in his breed, and helped me to make an educated decision as far as neutering when I so inquired. The time she spent with me and my new puppy, the kind way she has with people and dogs, and the fact that she is always researching and keeping up to date with the newest information concerning our pets, truly impressed me! I only wish I could find a Dr. to treat ME as kind as she is!

Dr. Sander is amazing! She is my absolute favorite!
I have 2 Corgis, both of whom do not like going to the vet. She took the time to make Reginald comfortable and get to know him before poking and prodding him. Reggie has a tendency to get nippy when he’s handled because he gets so scared. She was very understanding and did not make me feel badly about his fear of the hospital. Dr. Sander and her assistant also took the time to mail us a sweet handwritten note after Reggie’s neuter and tooth extraction! She also followed up with me several times during the actual surgery to let me know how things were going. This level of care is amazing. Dr. Sander clearly loves animals and takes pride in her work. She even gave us a call personally a few days after it was all done to follow up and make sure things were going well.
Dr. Ha who works with Dr. Sander was also very nice to Hamish when I brought him in and again, took the time to let him sniff her and she even laid her stethoscope down on the ground and put treats on it so he could warm up to it. She and her assistant took great care of my boy. Hamish had a good experience and hopefully he’ll be less afraid the next time he goes in.
I’ve only had one not so positive experience here when a vet tech said she wanted to «educate» me on flea meds. I give my cat Paradyne, which is the generic name for Revolution, and the tech tried to tell me that it wasn’t the same thing… She wanted me to go home with Nexguard (ingestible flea med) for the Corgis but did not offer me any information on it other than stating that it is more effective than topicals when I asked for more details. There were pamphlets in the room so I ended up grabbing one when she left and read it and determined it was not the right choice for us based on the clinical trial data. She also tried to tell me that I was cleaning Reggie’s ears the wrong way but Dr. Basra said I did a wonderful job so I felt better about it once he looked in there. Oh and there was a comment about having the Dr. stick his finger up Reggie’s butt for a fecal sample since I didn’t bring one with me… This is my super scared boy who has to be muzzled for everything. This was an emotionally rough appointment for us. I’m not posting this to make anyone feel badly — I just want it to be known because appointments like this for a first-​timer would not be so great.
I’m not letting this one uncomfortable experience taint the overall wonderful experience that I’ve had here. I do tend to get protective of how I care for my furbabies. Don’t we all?
In any case, I highly recommend Dr. Sander and Dr. Ha!

We just started using them and are very impressed. The docs there are great. All the staff members are great too. No complaints. So glad we are going here for our dogs.

I am so glad I didn’t listen to Dr Ha. She wanted me to give my cat a medication that in the end would create more complications. I discussed other causes of the symptoms but she discounted and dismissed all of my theories. I am happy to say I went with my gut instinct and eliminated the suspected environmental cause and allergy cleared right up. I really liked the first Dr (Sander?) that I saw. She really took the time to listen to my cat’s history and was very caring and open to various avenues of treatment. I would go back but my advice to anyone considering this vet, make sure you get a Dr that is in line with your philosophy on wellness.

Rocklin Ranch, Dr. Gee and Ariana, are great. We took our dog here immediately after leaving a large, now corporate-​owned vet hospital. The vet tech, Ariana, was attentive and caring. Dr Gee was very thorough, clearly experienced, has a great bed side manner, and considers what is best for the pet and owner, not the hospital’s bottom line. We will be taking all of our animals here from now on and recommend you do also. My little dog is laying comfortably next to me as I write this because of Rocklin Ranch.

I discovered Rocklin Ranch Veterinary Hospital when my dog was a puppy, seven years ago. I have had dogs all my life and Rocklin Ranch has by far the most friendly, professional, and knowledgeable vets. They always check up the day after a visit. The vets are very patient and spend whatever time you need. They even suggest over-​the-​counter remedies whenever possible, and they even give a senior discount. I would not take my Sugar anywhere else!

I am so happy I found this veterinarian hospital!
My husband and I just moved to the area from Southern California, and of course, as soon as we moved, I noticed two small lumps under the skin of my five year old chihuahua. I knew immediately that it had to do with her mammary glands. The very next morning I was able to call and get her in by noon to be seen. The doctor who saw us was Dr. Sanders. She was so sweet and calm while I was a basket case. I was correct in my «mommy– diagnosis». My dog would need surgical removal of the mammary tumors, removal of the mammary gland, as well as a full hysterectomy. Bless her little heart. They were able to schedule her in for surgery only two days later! I called with some secondary questions and Dr. Bakra was the one who took my call being as Dr. Sanders was out. He was so comforting and reassuring that my little one would be just fine during surgery. The doctors were wonderful at this location, and I am very happy to have found them on such a short notice.
HOWEVER. The front desk seem very untrained, and uninterested in their clients. Paper work kept getting misplaced, names were spelled wrong even when corrected more than twice, my number was taken down wrong, and nobody seemed to know how to work the computer system. When i came in to pick my dog up after surgery, it was about 7:30pm, and the young girl helping me at the front desk seemed more concerned in telling me about how it was «so irritating that they are open so late.». Ugh. I hate when people complain about their jobs to clients. If you don’t want your job, I’m sure someone else would love to have it!
Also, on my very first visit, i was in the room with just myself, my dog, and the nurse/​technician. I voiced my concern about how I just knew it was mammary related. The technician then said to me, «I wouldn’t worry. Doesn’t look like it to me. Probably a bug bite.». So of course I had a HUGE sigh of relief! No surgery I was thinking — WRONG. The doctor of course confirmed my worries. I’m so mad at the girl for opening her mouth and giving me false hope. It was my fault, of course, for even listing to someone who isn’t certified. Lesson learned.
All in all: the doctors here are wonderful. Or at least the two I’ve spoken with and have helped me. I’ll will be back for them, for sure!

I took my foster dog to Rocklin Ranch for a senior dog work up. I was unable to make a same day appt with my normal vet due to time constraints. They came highly recommended from multiple friends and my dog trainer. I appreciate that they were open later hours, and able to accommodate a same day appointment. Unfortunately my experience with their staff will keep me from returning. Dr. Gee was absolutely fantastic and very thorough with my foster. I do feel some of the services suggested were a bit over the top but she was honest and forthcoming about the options available.
Prices were similar to my vet and other vets I’ve worked with. Nice facility too.
The down side was the numerous times I had to ask for the lab results and payment/​management of services — it took 3x asking (phone and email) before I finally got the actual full results several days later.
They were unable and unwilling to have the rescue pay over the phone for services. (Although they say they will allow it– there was a lengthy form, and requirements that we would have needed to seriously pre-​plan on)
And lastly after the appointment we needed to have additional services rendered at the lab (due to infection results from the initial tests). I called the office back, paid for the infection to be cultured (to determine the best antibiotic to treat with) and they said they’d have the results in a few days. A few days later I got a phone call back asking me what I wanted to do about her infection. I said that I’d authorized, and paid for the culture services — and they’d even charged my bank account. The gal said she’d look into it — 5 minutes later on hold, «oops! I’m sorry I didn’t realize that I needed to send that out. The sample at the lab is now bad, can you bring her back for a new sample?» The foster dog has now had an infection for a full week (or more) and we still are unable to treat it because their staff doesn’t know what their job is. I said «No the new foster family is much further away and it’ll be much easier for them to take her to their own vet». Her response -«Ok I’ll refund the cost and give you a call back»…next day later no call back yet — So I call them and they still had NO IDEA WHAT WAS GOING ON! And on top of that it’ll be 7 – 10 days for them to refund my money back. Vet services aren’t cheap and I much prefer rescues to directly pay for them — but I’m willing to pay and get reimbursed, but now I’m sitting on the cost of these services that were never received until RRVH manages to figure out how to reimburse me. And the foster dog still has an infection we can’t treat yet. Really rather irritating.

There are actually a few vet’s that are closer to where i live but I love Rocklin Ranch that much that I will drive the extra distance to take my pets there. Dr Estes treats my dogs like they are her very own. All of the vet techs are so friendly and the service is above par. I have been going here for about 10 years now and have yet to have A+ service.

If there were 10 STARS I would click on every single one of them!
This veterinary Hospital is PHENOMENAL!
We were referred here after our vet went «commercial», «big company» and we didn’t feel we were receiving the personal care that our pets needed.
ONE trip to Dr Estes and we’re clients for life!
We foster quite a few dogs through many different channels and Dr Estes has seen every single one of them so they start their new lives out right!
Dr Estes is thorough! Takes her time! Talks to you! LISTENS to you! and won’t order a lot of nonsense tests! She is the best vet I’ve seen in a very long time!
Our our dog, Piper, just spent the last 3 days there, hospitalized for renal failure (end stage). To say this staff treated her as their own is an understatement!
Jennie was her «primary» and Jennie kept us up to date, would take special steps to ensure our girl was comfortable and eating (which is a challenge right now)
From the front desk staff to all of the techs and the vets… this veterinary hospital is on a whole different level than any I’ve seen in a very long time!

New location — Even better now!
We followed Rocklin Ranch Vet Hospital over from the old location. Which was only about a mile away. We followed because of the great service here. Dr. Estes is outstanding with our pets. Actually the entire staff is great to our pets.
They know how to keep an appointment here, which I greatly appreciate. I have always been seen in a short period of time from arriving. The reception area is very nice and has a child’s play area.
This location is much larger and the new pet boarding area is outstanding! I got my Yellow Lab a midsized suite for his last stay. The suite was good sized, had a glass door that looked out onto the grass play area, a T.V. (I told them he liked Sci Fi channel), and they said they were working on internet cameras so we can watch our pets if we want. A very cool setup I think. They even washed up the pet bed I brought in for my dog.
I have never had a complaint about anything here and will continue to bring my pets here.