Kurt’s Service Centers

Four out of Five Stars because I like to save my five star ratings for the freakishly good.
But I have only good things to say about Kurt’s Service Center.
I am new in Rockford Area. So when I needed an oil change, I did a quick search online for the best mechanic in town. A lot of people say that is Kurts so I decided to give them a try.
I brought my own oil and filter. They were fast and well priced ($ 24 for labor). I was there for about 20 – 30 minutes max. What I really appreciated is that even with a simple procedure like an oil change they were up front and honest about everything. For example: I brought in 6 quarts of oil and the computer said that my car model required seven. They let me know, and I agreed to buy another quart. Then when he finished putting in the six, it leveled off fine without needing the extra quart. He could have charged me for the seventh, which I had already agreed to buy at the recommendation of the automated computer guide. But he didn’t. Honesty: the second best quality in a mechanic (the first being able to fix your car, of course).

Kurt’s Service Centers took good care of my family when our minivan broke down in the middle of a long trip. I called Kurt’s just barely before closing time on a Friday, and they made extra efforts to help us secure a rental, get our vehicle to the shop, and take care of the repair while we went on our way. They even arranged it so we could pick it up while they were closed. Thanks to Kurt’s the whole situation was as stress free as it could’ve been, and only cost us about 1 hour of time. Oh, and the price was right too. Thanks Kurt’s!

I have gotten multiple oil changes, bulb replacements, a transmission flush and recommendations for other service I chose to do on my own from these guys. The one time I had a problem with an oil change (leaking filter) they stayed open past normal business hours to get it right. Excellent service. Much better than going to any of the quick lube type places. Thanks!

the guy who did the service told me its there policy not to ask which type of oil I want in my truck .I wanted! expensive synthetic; I told him I will take my 12 trucks else-​wear; side note 2 – 3 times I have been there they did put synthetic oil in my truck
if you want customer service go some were else!

Was rolling through and had an issue with
my POS. They got me in even though the garage was stacked up. Highly recommend these guys.

After moving back to the Rockford area, Kurt’s is the first place I went to to get my oil changed. I can always feel rest assured that they will be thorough with their work, and that I will walk out knowing that my car is in tip-​top shape. I am always greeted with kindness by all of the employees. I will continue to come to Kurt’s as long as I stay in the area.

These guys are awesome! I was in the «I hate mechanics» camp and was originally referred to them. I bought my little white Saturn from them and they have never given me a reason to go anywhere else.
You guys rock!

I’ve been going to Kurts for years. I love their service and they have always been fair. Everyone on their staff is always friendly and honest.

I am a regular customer here and they have been great! Bob just loves it when I call and leaves him messages that I have issues with my van.
This place is great and I don’t feel like I am overcharged at all and they do the best quality work in town!

Really great customer service. Bob helped me when I was in a bind with a broken car on my way through Illinois back to Texas. I think their pricing is pretty fair, and I would definitely recommend letting them take care of your car. Everyone was incredibly kind and helpful!

I have been a customer a Kurts off and on for the past 10 years. I am usually a backyard mechanic, so Kurts usually gets my headache projects. They are by far the best service center in Rockford. The Staff is extremely honest, friendly, and knowledgeable. Very fast and top notch service. Comfortable and friendly waiting area. Will continue to be a dedicated customer.

I have had my car repaired here three times over a 2 year period, and have been satisfied each time.
Kurt’s was recommended to me by a long-​time Rockford resident.
I have an old car, and they’ve given me honest advice about what absolutely needs repair, and what is optional.
The employees are very helpful and explanatory. I am only moderately car-​savvy, and I have never felt taken advantage of.

I brought my truck to Kurt’s based on a recommendation from my father and another friend. I’m glad they did. My truck needed to have the brakes worked on. They were getting soft and I knew that there was a problem. I made an appointment, was able to drop it off and head on my way. They called me to keep me up to date with what they found and what their recommendations where. They made their recommendations and were not pushy if I declined some of the services. I ended up needing new rotors and some other maintenance. They were able to get it all done in the same day and for well under what I had been quoted from other shops.
A couple of weeks later my wife tells me that I have no brake lights on my truck. Not that I had one that was out, but all of them. I figured it was an electrical issue. I go back to Kurt’s and explained my problem. They had me in a bay and working on it in minutes. Fortunately it was just I burned out the bulbs at the same time. WHEW!
Very friendly, very helpful and reasonably priced.