Massage Envy – Rockaway

So, I went for a massage yesterday. 2016 is focused on healing from 2015 — and with that comes massages, because I’d like to be able to get off of pain meds some day and find alternative methods of minimizing pain.
The massage therapist said she specializes in Reflexology, which she said stimulates the nervous system and immune system. I said that I don’t want that, that I have Crohn’s and inflammatory arthritis which gives me chronic pain, and just want a normal massage. What I didn’t tell her, but shouldn’t have to as its not her right or job to make medical decisions, is that Crohn’s is the result of having an overactive immune system. She used her zero medical knowledge to tell me that it would be good for my Crohn’s. I said no thanks.
She went on to give me what feels like the worst massage ever.
I read online about Reflexology just now. What was the worst massage ever was her incorporating Reflexology into the massage, with «accupressure.»
Ever since, I can’t raise my arms over my head, my jaw is inflamed, and my lower back hurts like hell.
Thank you, massage therapist, for making a medical decision that you had no business making on my behalf, and setting me back weeks, or even months, in my healing in the process.

I’ve had two massages at this location and was not disappointed! I did not sign up for the membership plan but it is worth it if you have the money and time to commit to a massage once per month. Just like a gym membership, it will be charged automatically each month so just have common sense. Each time I’ve been here I have been greeted by the front desk and the staff were helpful when I was deciding on a Mother’s Day gift. My massage therapist was Joe and I highly recommend him! He listened to my preferences and areas of concern. He ensured throughout the massage that I was comfortable and relaxed. I’ve had bad massage experiences in the past at places like Hand and Stone, but Joe made that a thing of the past! As a new member for my first massage, it was $ 75 (members price) for 1.5 hr massage and I added a sugar foot scrub for $ 10. During the 2^nd visit, the hour massage was $ 100 (non member rate). Regardless, the quality of the massages were well worth the price. I’d recommend you get a massage when you are feeling stressed and not once a year as a treat!

It is sad to write this because the services received were terrific-​at all of the branches I have been to. And I’ve been to 4 different ones.
The problem is with their «membership» policies, procedure, etc. DO NOT SIGN UP. Once you do they consider you signed up forever. Although I only contracted for 6 months they made it nearly impossible for me to stop paying after that time was up. They requested forms, excuses, details. After all that was done and confirmed, I was billed anyway. Go and enjoy the experience. Just DO NOT JOIN!

So much for the tranquility area, right next to the door which had high traffic. The person in charge of my massage was mediocre, all that said not bad for the price and the fact that this is a chain.

Just fantastic. Well worth the money

I highly recommend Jillian! She is fantastic!

I’ve never had a bad massage there and there are several fantastic masseuses, including Sarah. She’s tiny and has some cool ink, but she’s an expert, knows what she’s doing and really is one of the most capable therapists you’ll get. Especially in a chain. There are so many others there that do a great job. And the club membership is totally worth it.

My boyfriend took me here for a couples massage the day after Valentine’s Day. I work in a spa so I didn’t have super high expectations of a chain massage place, but I liked it. The front desk staff were moderately pleasant. My boyfriend really liked his masseuse, though I thought she was a little loud when she was talking to him. I thought my masseuse was great! Very relaxing. I wish I could remember her name to recommend her. I’d probably go back.