NTB – National Tire & Battery

On ¹¹⁄₂₀ ntb diagnosed a malfunction code and performed repair based on that code. They did not say, we can’t guarantee this is issue you may want to have us do an in depth diagnostic check. That mistake they made cost a $ 199.00. Well, that was not the problem, that took another $ 343.00 with no credit of the previous payment of which they misdiagnosed They would also not accept they had misdiagnosed and had provided poor customer service
Instead blamed me saying «you should have asked us to do that»
Customer beware! NTB although does a large volume, certainly are NOT customer focused, since when they are wrong it’s your fault! Oh and BTW, when I told them I would put this on Unilocal.He said «I’m fine with it». Add arrogance to poor customer service and you get NTB Heckle Blvd Rock Hill SC.