Kool Smiles

I took my teenage daughter here for the first time ever last week. The appointment was set for 11:15 and we sat in the waiting room for an hour before she went back to have her teeth cleaned. The waiting area felt like that of a clinic and by that I mean, kids running around grabbing pamphlets off the wall and scattering them all about, spilling water all over themselves and the floor by the water fountain, balls (the type in ball pits) being thrown in the play area 30 ft towards a TV hanging on the wall and all the while the parents are sitting there like their ass is stuck to the seat, looking at their phones and acting like they can’t be bothered with them. Once my daughter went back, I spent another 40 mins sitting in waiting area. She came out and I was told by someone that my daughter had 3 cavities, which really blew my mind because she had her teeth cleaned 7 months prior and no cavities were found. Also, my daughter is a clean freak and health nut, doesn’t care for candy so I just don’t know. ??? The only reason we are going back is to have these cavities filled and I can promise you, if this visit is long and drawn out, she will never return! The ladies at the front desk were very nice. That’s why there are 2 stars.

These people are a pain in the ass. We don’t want to be their client and they keep pushing. EVEN CALLING ON SUNDAY NITE! STOP IT!