Goodyear Auto Service Center

I had four tires installed on my vehicle August 15^th 2015. I did not purchase the extended warranty which I should have. Several months later the two rear tires went flat and I had to have them replaced at full cost on Oct 22, 2015. I recently took my vehicle in for service at another repair center and the mechanic asked me if I had got my tires all at the same time. He told me that the two front tires were very old. I asked what he meant and he gave me the born on date for the tires as 3710 which means those two front tires were 4 years 11 months old at the time Goodyear installed them on my vehicle. I assume the two rear tires were also the same age which explains why those went bad so quickly. I called Goodyear to ask them if they had an age limit for tires they install and I was told that there was no data to support or prove that a tire that has been sitting on a shelf somewhere for 4 years and 11 months is not as good as a brand new tire. I have to call bull shit on this. There is lots of data to support that tires older than 6 years old are degraded. They have refused to replace the two front tires and are sticking to the position that they have done nothing wrong. I told them if I have a blow out I will be seeking legal action but that doesn’t seem to matter to them. Goodyear does not care about their customers safety and they don’t care if you have a blow out or not. All they are concerned with is selling you as many tires as they can. They probably know that installing older tires will mean they will get you to come back sooner because those tires will not last. I would not return to this tire store ever again and if you have had tires installed by them I would go out and check the date your tires were made, they might be really old. In my opinion if I pay for four new tires I’m thinking I’m going to get tires that haven’t been sitting around for 4 years and 11 months before going on my vehicle, but they simply do not care.

Walked in and stood for 5 minutes with no one even to say «hi» or «I’ll be with you in a moment», so left and took my business elsewhere… Will not be coming back.