Baskin Robbins

This two star review is based on service. I arrived with some kids 5 min before closing. Their open sign was lit. The staff was rude, and made it clear they wanted us to leave. We left about 7 min after the official close. Awful staff, mediocre ice cream.

I probably was around 5 on my last visit to a Baskin Robbins. They had a chocolate flavor that I always liked. It was rich, and I liked to wait for it to melt significantly before I began eating it.
I’m 32 now, and I decided I was overdue for some BR. With all of the ice cream, custard, and frozen yogurt I eat, I’m surprised it has taken me so long to get my pink spoon on again.
The husband and I arrived here on a Friday evening around 7 PM. There was a sign on one of the doors that advised us to use the other door as that particular door was broken.
The place was packed, but they kept the line moving quickly.
The flavor of the month was Whaddaya Say Crème Brûlée. Other flavors included Lemon Custard, Nutty Coconut, Mint Chocolate Chip, Peanut Butter ‘n Chocolate, Reese’s Peanut Butter Cup, and Pistachio Almond.
I was hoping they’d have their Icing on the Cake flavor; I’d seen it listed online and had been dreaming of it. They didn’t, but Peanut Butter ‘n Chocolate looked absolutely delightful. This flavor is described as «chocolate ice cream with a chunky peanut butter ribbon.» In this case, I thought «chunky» referred to the thickness of the peanut butter swirl, but the peanut butter actually contained peanut bits. With the exception of the peanut bits, this flavor was very similar to the Market Pantry Peanut Butter Fudge ice cream I’ve bought at Target. Though, I’d say the BR version has a creamier texture.
And it better at their current prices. Two single scoops in cups came out to $ 6.12. I thought that was a bit steep. However, on the 31^st of any month with 31 days, you can get a single scoop for $ 1.31 (plus tax). My receipt also had a couple of coupon offers.
I’d say the ice cream is between 3 and 4 stars for me. It was pretty much how I remembered it. So, why am I bumping them down to 3 stars? In addition to their broken door, their soft-​serve machine was broken. They had a sign posted that said it was beyond repair. It indicated they would offer new menu items in lieu of soft serve, but without soft serve, they won’t be able to offer the full BR menu that includes their Below 31 line and their soft-​serve parfaits.
I wouldn’t get soft serve here anyway, but if that’s what you’re looking for, this location doesn’t have it.

Hard not to screw up ice cream so my review is service related. This place is terrible I showed up on November 29^th, 2014 (Saturday night) at 9:45pm. The neon sign above the door clearly listed open in bright red neon letters. I approached to door and saw a young lady mopping the floor so I looked at the store hours and it listed they were open till 10:00pm. So I opened the door and asked if they were open. I was quickly met with a glare and rolled eyes as they were hoping no one else would come in. I asked if they were open and she told me they are closed. I then replied with «well you sign says open». From the back another young woman shouting she just forgot to turn the light off we are closed. «Oh, I said… so I guess the neon sign and your clearly listed hours sign are incorrect… my mistake right?» Just looked at me with a blank stare and I closed the door.
So my wife chalked it up to a bad experience and went back to get ice cream on December 1^st, 2014… well remember when I said you couldn’t screw up ice cream… yeah totally wrong… they took her order and it was a little complicated so I’ll try to explain it. She ordered a medium chocolate malt made with vanilla ice cream and chocolate instead of one made with chocolate ice… well the girl didn’t understand it and so she started to make the shake and the manager who happened to be attempting to fix the soft serve ice cream machine kept having to help her through it. He instructed her she’ll need more ice cream and she didn’t listen, he then told her that she asked for a «malt» so they needed to add malt… she complied after he reminded her… then my wife reminded her she wanted a chocolate malt and so a little pump of chocolate was added. End result was a malt that tasted like vanilla and because she didn’t have enough ice cream (as instructed by the manager to add) it only filled ¾ of the medium cup. When questioned by my wife she told her that was the correct size… of course the manager was no right there and so my wife paid and walked out…
Avoid this location!!! Hit the one in Ladue or Oberweis… heck I would eat a frosty from Wendy’s in the same strip mall before going back there.

At that time, my girl friend I had and I ate ice cream here. Nice little quaint place and I really enjoyed the food and atmosphere. Baskin Robbins for sure does not hold a candle to Velvet Freeze of the 1970s. But still I enjoyed!

This is going to sound horrible, but I live 5 minutes from Ted Drewes and I get sick of frozen custard every now and then and just want some real ice cream. I know, poor me with all the Ted Drewes, right? Well, I cheated on Ted this weekend and it was worth it!
The Unilocal app helped me find this location since we were dining down the street and I was able to get my real ice cream fix. It was slightly difficult to find because it’s in a huge shopping center and doesn’t face the street. It sits opposite of the giant Club Fitness.
I couldn’t decide on a flavor so I chose two scoops with two flavors. Big mistake — they are huge and I wound up bringing the equivalent of one scoop home. The coconut almond flavor knocked my socks off! I highly recommend it.
Everything was clean and service was attentive and friendly. And nothing beats the creamy taste of real ice cream. Don’t worry, Ted, you still have my heart… but if I lived in the area, I’d be at Baskin Robbins all the time.

This is a great place to go hang out. There are tables and benches outside so you can enjoy your ice cream while overlooking some greenery. Next to Bandanas in case you need a beer (or dinner). Great location near tilles park, brentwood, rock hill.

Oh how I missed Baskin Robbins. The one by my house closed so I drove the twenty plus minutes from south county to get me some. While it’s a little far too go everyone I want ice cream I will be back. The area outside its nice with good view and girl inside made the experience even better by being so patient while we drooled over the choices. Oh how I miss the Oakville store

horrible low low Quality ice cream!!! i hadn’t been in 10+ years. Will not be back!!! i found a location on the way to a new job. I Recalled wonderful childhood memories of Glorious chocolate and peanut butter ice cream. I walked in and was transported to time when all simpler and a little tastier .With eagerness and anticipation i purchased a quart of the chocolate and peanut butter ice cream that was remembered so fondly. I brought it home and opened it, took a bite and… was horribly disappointed by the cheap, bland low-​Quality product contained in the once beautiful carton.
Needless to say i will never be returning.
P. S. one star is vastly overrated.

the best ice cream experience ever!
the staff here were amazing, funny, friendly & helpful. Thank you Eric, the owner, for a great experience, my friend and I will be back!

People need to know that this Baskin Robbins is different from all the other Baskin Robbins in the area. Seriously… I’ve been to just about every single one.
The guys who run this place are awesome. They’re great for a conversation and they enthusiastically cater to them kids. They have some interested ice cream cakes too, which I’m definitely going to have to get for my next birthday…

I’m sure you know what a Baskin Robbins is like, so I’ll refrain from boring you with an overview. The distinguishing factor of this place is the owner. He jovial and enjoys kidding around with the families that come in… kind of in a corny way, but the kids seem to enjoy him. This place also has a nice patio overlooking the intersection at Manchester and McKnight.

I hadn’t been to a Baskin Robbins in over 10 years. Let me tell you that the last flavor I tried was their Shrek featured flavor with chocolate covered pretzels. Today I decided to stop in and get an iced or frozen cappuccino type coffee drink to take a break from Starbucks. I figured the calories would be just about the same anyway :)
Very pleasant experience. The store owner was able to explain all of the different coffee drink options. Of course I opted for the triple chocolately one (but that’s just me :). Would highly recommend to satisfy your work week afternoon sweet tooth!

Oh gosh, here I go again, writing a review for a chain! ;)
But no, really, I am not even that much of a fan of Baskin Robbins. It’s usually pretty far down on my list of places to increase my blood sugar levels. But last night, Sean and I stopped in here because he looooves Baskin Robbins something fierce, especially their mint chocolate chip ice cream because the chocolate chips aren’t actually «chips» but rather «flakes» that kind of melt in your mouth! Mmmm. Re-​reading what I just wrote is enough to make me want to go back there and get one for myself. I’m such a fatty, nom nom!
The service is really, really good here. Everyone was really friendly even late at night, and the guy who owned the franchise (Eric, something?) was behind the counter and Sean could tell just by looking at him, «He looked ownerish» (S. Hunter, p.407).
Anyway, the guy was super friendly and came to the front from behind the counter to chat with us. Apparently he went to the same highschool as Sean, etc. etc. Was really nice.
As we were leaving, I was like «Did you know that guy?» because I honestly thought he did. And he said that no, he’d never met him in his life! Haha. Crazy.
Oh and back to the ice cream, like I said, nothing really stood out to me until I went down to the second case and saw these little cake/​ice cream bite thingies. One of them is about 300something calories which was clearly marked on the sign. I figured I’d already done enough damage earlier what with the veal and a cobb salad for lunch, but I decided to get one anyway.
GET THE RASPBERRY ONE. Holy shit. It was sooo good. Cake on the bottom, vanilla and raspberry ice cream on top with dark chocolate chunks all coated in chocolate?! Amazing. I could feel the need for insulin as I was savoring each bite and yet I didn’t go into a coma. So tasty.
But yeah, if you are going to grab glorious chain ice cream, go to this location because the workers are friendly and the ice cream is… well, generic, but still delicious.