Titus Ave Shoe Serv

They are very close to my office, so super convenient on that front. I will say that customer service is not the strong suit here. I brought a pair of leather pumps here to get the stiletto heel fixed, as the leather had begun to tear off and they were pretty scuffed up. The owner chastised me for not taking better care of them, as they were, in his words «a very well made pair of heels». Well, I know that, I wasn’t intentionally trying to damage them! That may leave a sour taste in some people’s mouths. I wasn’t thrilled with being essentially called out, but oh well.
You are required to leave a cash deposit. The work was done within a week and they did look very nice on pick up. Not good as new, but I wasn’t expecting that. I paid in cash, it appears that is the preferred method of payment. All in all, they were fine, and their convenience is the biggest selling point for me.

Well, I cannot comment on their work because I chose not to give them my business. I went into the shop with my mom, looking to get an estimate for a resole. I had a few questions, but the owner was very rude and started yelling at me when I didn’t understand what he was talking about. I ended up getting the work done at another shop for $ 10 less and by someone who was not nearly as disrespectful.

Their work is great, but they’re expensive. My shoes and purse look great. There are really cute purses and wallets for sale as well. Definitely worth a drop in.