The UPS Store

I love this store the employees are very friendly and prompt. It saddens me to see this store getting knocked so hard but everyone makes mistakes.

Hours posted here and on ups’s website are WRONG. They close at 3:30 on Saturdays. They keep the «open» sign lit up and the lights on after they’re closed just to make you think they might be open.
Also, why isn’t there a drop box by this store? That’s all I do at the UPS store, and they don’t even have a drop box, so they make you go when the store’s open even though that hours are wrong. Why should we have to put up with this?

This was the worst UPS Store I’ve ever been to. I had prepurchased three shipping labels and boxes so all I had to do was slap it on and bring it to pick up after I had packed them. The extremely incompetent woman working behind the desk decided to scan it and stated that there was no tracking number so I didn’t pay for it and then refused to look up my frequently-​used UPS account with my phone number because «she didn’t know how to do that.» I ended up paying AGAIN for the boxes I wanted to ship. I can’t wait to get to another UPS Store and hopefully get refunded for the extra money I spent.

Super nice staff who remember me and my Daughter as well as her name too. Very helpful and friendly.

Called to ask a simple question of how late the store was open and got a cranky old man telling me if I am looking to send mail I should go to the post office. I didn’t even ask him about sending mail. I just asked him what time they were open until…

Dan s. The owner with funny glasses and the old husband who sat around. I needed shipped out on a Tuesday. I asked and most ups stores can charge you usps rates ship postal rates as well. She ignored my question. I wanted it shipped to Florida had to be thee before Wednesday of next week. I wanted the cheapest way she told me 215. 00 then I had another package she first give and tells me the price is 5 dollars and change. The ups it to 13 and change. I leave and took my stuff to the box man it was only 54.17 to ship to Florida. Shipped my other package. Threw the usps for 3. 79 this couple scams people stay away they don’t know how to run a business and they are slow. And when they don’t want to do a job the up the charge so they don’t have to do the work. Stay away don’t ship or buy from them go to the box man even the owner told me to buy boxes from the box man or from uhaul. Go figure and I reported them to the ups store head quarters on there actions.

I would have given zero stars if possible.
I went in there to get some items mailed and waited in line. A gentleman was in front of me in line and the person ringing him up couldn’t figure out how to process his refund — the customer ended up volunteering to be rung up for the correct sale this time again and would handle the refund later because he likely didn’t want to deal with the hassle. The employee (possibly the owner?) kept complaining about the computer system and how it was outdated.
So anyway, I was next in line. Long story short, he starts asking the girl behind me in line about her copy job and completely ignores me. Not «oh she put in her order first» or something like that to make it seem like it made sense… he just completely ignored me and started talking to the customer behind me. I then shrugged and started to walk out… and he (and the other employee) still said nothing. I felt like maybe I was a ghost and no longer existed, how else could you get completely ignored like that? Horrible customer service, won’t spend a penny here.

The best very helpfull