You must truly understand and accept what Taco Bell is vs. what Taco Bell is not to be able to give it 5 stars. It is not a «5 star» restaurant. It is a «5 star cheap, sloppy, cheesy, don’t think about what you’re eating» restaurant. I didn’t go inside this location, but this location went inside me. Their crunchwrap sliders were perfect. Hot & tasty. The drive-thru experience was great; the girl on the speaker was audible, friendly, and double checked at the end that we had our order correct. The line went fast, we got our food fast and we ate it fast. Exactly what you look for in a drive-thru.
Pete M.
Classificação do local: 1 Hilton, NY
Taco Bell food is Taco Bell food. I’ve eaten here plenty of times and know what to expect food wise but the last two times I’ve gone I was amazed at the lazy-assed customer service. I waited at the deserted cash register for a good four or five minutes while employees jawed with each other, glancing at me like I wasn’t there. The only one who seemed to be working was a young lady wiping down tables who eventually came over and took my order. Yesterday, months after that visit, I stopped in for lunch, stood at the deserted register once again, was glanced at occasionally by employees in the back who deemed me unworthy of waiting on and after several minutes, I turned and left as it was clear taking an order was not a high priority for these workers. I won’t make the mistake of trying to eat there again.
Kelly S.
Classificação do local: 3 West Henrietta, NY
This place needs to be updated, inside and out! Staff is friendly, but slow… I like taco bell in general… just not this location.
Lea B.
Classificação do local: 3 Rochester, NY
This location is older and is in need of a makeover. It’s often empty, and that tends to scare me. However, my order has always been correct. Although, one time I try to use the drive-through and no one answered. I drove around and went inside and I could not find a single employee. Finally one emerged and they said they did not know why the speaker was not working, and they didn’t hear me. Rrrrighttttt
Jade M.
Classificação do local: 2 Rochester, NY
Only reason I am not giving this Taco Bell one star right now is the fantastic attitude and courteous demeanor of Dan at the drive through window. He read back my order eloquently, kindly and clearly. I’m a huge fan of Taco Bell in general, but I’m now a big fan of Taco Bell at Elmridge for Dan! They gave me two supreme crunchy tacos when I requested one soft beef taco, and I requested no jalapeño sauce on my quesadilla and they made it with the sauce still(enough of it to be dripping out of the sides), and my slushie had a hair in it… ewwwwww! The order took them forever to get out to us and nearly everything was wrong. This was at 8:30pm as well, hardly rush hour. Dan recorded it all correctly, so shape up the kitchen, please. Total bummer, this seems to be a common reoccurrence at this particular location. The one at the mall hardly ever messes up. Thanks for being so sweet Dan!
Matthew V.
Classificação do local: 1 Webster, NY
Lazy ass employees block the drive through lane with on if there cars because apparently they don’t want to have to serve customers, and food is consistently horrible compared to other local taco bells. STAYAWAY
Stephanie K.
Classificação do local: 5 Rochester, NY
I hit up Taco Bell On my way Home from bowling league, and I was up pleasantly surprised with how courteous the gentleman was I was taking my order took my money and gave me my food. I am not a fan of Taco Bell at all whatsoever, but it was the only thing open in Greece so I had to stop there and get something. I am happy with the quick service and the food was actually not horrible I’ve had worse else where. And so I am leaving this review five stars for the quick polite service and food for 5 bucks