Marketplace Cab

All I can say, when calling various taxi services (a few of them rated better on Unilocal than Marketplace) for a midnight pickup at the Amtrak station, this is the only number where someone picked up the phone. All the others either rang with no answer or went to some dude’s voicemail. Oh wait, one cab company did answer, he was so quiet I kept asking him to repeat what he was saying, and I could not, for the life of me, decipher what he was saying. Eventually had to hang up on him.
My Marketplace cabbie texted my cell to tell me he was waiting in a white van in the train station and would be looking for me — he was about 5 minutes early, and my train pulled in about 10 mins late, so he waited 15mins without complaint. He was cheerful and helpful with luggage, knew exactly where he was going, and even gave my daughter a blanket to warm her up. Chilly Rochester nights!
Based on this one experience, I have the impression that this is the only reliable, cordial and professional taxi service in town.

Scheduled a 630 AM pick up days in advance to take me to the airport. Driver did not arrive until after 7, no calls to advise he was running late, no apologizes. Almost missed my flight. DO NOT BOOK!

Terrible service. I called a day in advance to book my ride back to the university because they offer a discount to students. Next day at 11pm at the airport, no one shows up for 10 minutes. I called again to make sure they were coming and they dispatcher said someone was on the way. I waited for about 10 more minutes and it didn’t look like they were coming
, so I took another taxi service. I would avoid this taxi at all costs because they are incredibly unreliable and deceptive to their customers.

We scheduled a transport based on positive recommendations of friends. We were quite happy with all aspects — polite, professional, reliable.
The friends who recommended this service have friends and family use this taxi without any complaints at all.

Awesome service, got a super stunt that they can predict what the listener is going to say. lol Quite thoughtful of him knows we would take school shuttle instead after waiting for his taxi for 20 min and had to wait for 10 min. So before my friend say anything he just hung up the phone. Sooo sweet, isn’t him???

Student discounts with U of R ID (10 $ from U of R to the airport). They picked me up 20 minutes late on 2 occasions, but have always been on time when picking up me up for my early morning flights. Drivers are mostly nice and very friendly. Good service for the price.