Macy’s

Horrible service. Store is dirty with unhelpful staff and sex in dressing rooms. Purchased cosmetics and got home to find 2 of them were incorrect shades. Sad what Macy’s has become. I miss Marshall Fields.

I LOVE Macy’s, and for the record, the employees here were great! But this location needs some SERIOUS updating. It’s shameful with their proximity to Mayo, I’d think this location draws a LOT of out of town visitors… you’d think they would keep up with the building. But No. Sadly it was pretty gross.
The outside looks really run-​down. And the bathroom (I can only speak to the Women’s bathroom) was absolutely gross: the toilet seats were even worn down! There was a nasty white/​beige leather couch which had SO many filthy dirty marks on it — I wouldn’t touch it with a ten foot pole. And the dressing rooms were really outdated. There was nasty brown watermarks on the ceiling tiles — ewwww. Clearly everything in this building is original.
One last annoying point: There’s no MAC Cosmetics in the cosmetics area. I find that odd. I’m a MAC user and wanted to pickup something specific that I’m out of, and there’s no MAC cosmetics here. Boo.
They still carry GREAT stuff. All the merchandise is fabulous and they still have great sales! I spent around $ 325 on clothing here today. But I can’t really say that I’d recommend this location to anyone. It’s time for a Macy’s makeover on this location.

I’m with Nikki. Lots of useless lazy people around there who love to pawn their work on someone else so you’re running from dept to dept.