Hampton Inn Hotel

Nice hotel close to the Mayo clinic with ample parking. There were a lot of patients here and the staff was very friendly and accommodating. It was obvious that people who make multiple trips to this location stay here and know the staff very well. The room was large and clean, and the breakfast buffet had a lot of satisfactory options.

My family and I stayed here one night and were fairly disappointed. First, my kids only have 1 requirement for a hotel — it has to have a pool. However, when we arrived, the pool was EMPTY! Not that there were no people in it… there was NO WATER in it!!! There was no mention of this when I booked the hotel or even when we checked in. My kids were heartbroken. When I mentioned our disappointment to the front desk attendant, she didn’t really seem to care.
We stayed in a room with two queen beds, and it seemed a bit smaller than other hotel rooms I’ve stayed in (and my wife’s not convinced it was a queen bed, but rather a double bed).
The breakfast was the standard Hampton Inn breakfast, but it was nice they had a «to-​go» breakfast bag for folks like me who couldn’t eat until after their bloodwork in the morning. The morning shuttle leaves every half hour for Mayo Clinic, but be sure to get your name on the list early — first come, first served.

Staying here for Mayo appointments. Very pleased with the cleanliness, friendly and helpful staff. The shuttle is a big plus. Always on time and courteous. The hotel would pass «Hotel Impossible» critique by Anthony.

Older hotel which needs remodeling but hotel staff was friendly and exceeded expectations. Breakfast area is way too small. I would have probably rated 3 stars for actual hotel, but staff was so helpful they improved my attitude.

I stayed here for a week with my Mom. This hotel & it’s employees are definitely used to catering to the Mayo-​patient crowd, and it shows. They’re extremely thoughtful, courteous, & helpful. The hotel even has it’s own shuttle to and from Mayo, which a majority of the hotels do NOT do (a bunch of them have a combined shuttle, which means you have to wait and go from hotel to hotel). Not Hampton, they’ve got their own, & it runs every half hour.
Let’s start with the hotel building as a whole: when you walk in the front door, you’re greeted by friendly receptionists. There’s a «working» & sitting area to your right with little areas to either setup a laptop and work, or a little sitting area to read or chit-​chat, or eat. There’s also a little tea/​coffee bar that’s setup ²⁴⁄₇. A little farther back on the right there’s a small workout-​room, which I didn’t even discover until my last night there! It’s quite small, has a few treadmills and such, but hey — it’s better than nothing! There’s a small vending machine and microwave by the pool area.
Moving on, they have a GREAT pool and jacuzzi room! Both the pool and jacuzzi are decently sized as well as immaculate! The color of the water is crystal-​clear: you can tell they keep up with it. There’s a few little tables & chairs as well. The really cool part? The HOURS! If I recall correctly, the pool/​jacuzzi were open until 11 on weeknights, & 24 hours on the weekend! This is UNHEARD OF in most hotels. They’re usually pretty stingy with the hours. I’m a night-​owl, so this was a BONUS for me. Every night before bed, we’d go in for a jacuzzi, then cool off in the pool, then back in to the jacuzzi. It was SO relaxing. Another thumbs up to the hotel for having a lift in both pool & jacuzzi for folks who have mobility issues & need assistance getting in/​out. Kudos for that extra touch.
Let’s move on to the room: From a looks perspective it was GREAT! Let me rephrase: everything about the room except the mattresses, was great! It was nice and bright, pretty (non-​cheesy) décor, had amenities such as a recliner chair, desk, fridge, and armoir. The outlets had USB ports to charge phones/​blackberries/​etc — which was so helpful! They were in the nightstand as well as the desk. The bathroom was a fair size and had plenty of storage area (open shelves under the sink). They had duvet covers on the beds instead of nasty germ-​laiden comforters! There was even a little sign on the bed that said the duvet covers are washed prior to each guests arrival — how «comforting» (haha, get it?!) Now the mattress: horrible. Very light-​weight, cheap, & uncomfortable. If you bumped into the mattress, it literally moved like 6 inches, they were so light-​weight. The walls were very quiet, we didn’t hear the neighbors on either side of us — but man, you could hear every footstep of the folks above us.
The CONS of the room: the garbages were super small. We’d have the (2) trash cans totally filled (pop cans, water bottles, Starbucks cups) filled within a matter of a couple hours. It became quite annoying. I wanted a way to play music: a lot of hotels now have an iPod dock, or something of the sort — to play music. There was no fan in the bathroom, so the condensation would sit in there after you showered. Luckily there was a full-​length mirror on the BACK of the bathroom door, so that one could be used instead until the bathroom condensation cleared out. One other annoyance was the temperature control fan for the room: if you’re sitting at the desk working (which I was for several hours a day), the fan blows right at your face. All I could picture was dirty (possibly moldy from the inside workings of an air conditioner) air blowing right at me. I wish you could control the air flow direction so that when I was sitting at the desk i could aim it straight up and out of my face. My last annoyance is that although they had microwaves (which was a bonus!!) they only had styrofoam plates — which you’re not supposed to use in a micro… so it’d be great if they switched to paper plates so guests can heat up leftover food.
Now, I mentioned earlier that the employees were super helpful, and I’d like to expand on that with some examples. There were a couple of times where we walked in the front entrance with lots of bags & such, & someone would offer to help us get our door (we were on bottom level), and there was also a few times when someone would offer to carry our stuff in for us. On my Mom’s first night, she was at Mayo by herself for the first-​time, & had missed the last shuttle back to the hotel. She called the hotel and told them she’d missed it, and they immediately came back to get her! They’re very focused on customer care.
I’d give them 6-​stars if I could: if not for the mattress. Since you spend about 70% of your time at a hotel IN BED, the mattress is a really important part. Overall, I highly recommend staying here if you’re in the area, or headed to mayo clinic

My wife and I stayed here along with our wedding guests. I’ll be honest, I didn’t have the highest hopes, but Beth Jay, the manager, was awesome to work with over the phone and that alone compelled me to book here. When we arrived, we were more than pleasantly surprised. Recently re-​modeled lobby, nice, clean rooms and GREAT service from all of the staff. The free breakfast was the best I’ve had at a hotel. There are healthy options, and the choices are really surprising. The best part though, which was a big hit, was the pool. It is open ²⁴⁄₇ and is sound-​proof. After each night of the wedding weekend, a bunch of ua would hang out by the pool, and not once did anyone complain about the noise. Overall, I would definetly stay here again, and if you’re getting married or planning a group event, this would be the place that I would book with. The only downside is that they don’t have meeting space. However, they did make the large lobby availablea, after we had to make some last minute rehearsal dinner plans.

I’ve never been dissapointed by the HIlton brand or its other brands.
Hotel seems to be on one of the main drags if you will in Rochester. It just seems like a main drag kind of road. It was easy to find and easy to get into. I don’t like when hotels are situated with a round about crazy entrance off the main road. This one was easy to access.
Check was swift. Rooms were clean and spacious and the staff was helpful and friendly.
Alright breakfast both hot and cold items. Nothing spectacular, but didn’t expect too much.
For our first visit to Rochester, J and I ended up really liking the area and the cute little DT area. The area around the hotel has a Wal-​Mart and several restaurants and I think a Target too.
Would recommend if in the area for a decent, Hilton brand hotel with quick access to DT.

There’s this whole strip of hotels on Broadway that cater to the Mayo Clinic crowd, with huge signs advertising their clinic shuttles and such. This Hampton Inn has a shuttle, plus wheelchairs by the front door in case you need to borrow one.
And while they did live up to my Hampton Inn expectations regarding the high quality of the room and the friendliness of the staff, there was a point at breakfast where i wondered how well they knew their clientelle. Remember, this is a hotel that apparently serves a lot of people in town to go to the Mayo Clinic. What did they offer in the hot breakfast? Steak and scrambled eggs, bacon, and fruit-​stuffed pancakes