Canandaigua National Bank & Trust

Wonderful community bank, they always have hot fresh coffee for their customers and lolly-​pops and stickers for the kiddos. Also dog treats when the see you canine friend in the drive thru. so friendly to everyone.
This location is my favorite, not just because of the convenience of being so close to me, bit because it’s hardly every busy (love not having to wait in line) and everyone is so kind and pleasant here.
They recently installed new ATM machines that allow checks and cash to be deposited directly into the machine, no more fussing with filling out envelopes and deposit slips.

I love this bank. They serve Finger Lakes Coffee Roasters coffee and always have lollypops (all the branches). Everyone deserves a treat when they deposit money in their savings account.
I’ve been a CNB customer pretty much my whole life. I just recently decided to jump into adulthood and swap my Looney Tunes account to a real Checking & Savings account. Please don’t judge. The staff is always friendly, often saying «hello» as you walk through the doors. Anytime I have questions, like when I lost my debit card, they have a response and a solution. Also, they have little to no fees. Foreign ATM fees are reimbursed, which is super convenient when you’re in a rush for cash, especially out of the Rochester area where CNB ATMs aren’t around. Many people say they choose the national banks for that reason — access to their money and account wherever. However, I have never run into issues in all my years at CNB. I have access to my online secure access site — there’s an app too — so I can transfer funds when necessary and again, ATM fees aren’t a problem. The customer service is phenomenal and that’s what keeps me coming back. Plus consistency is key — all the great things about this bank have remained the same since day one.